StorCenter px6-300d stuck

This week I lost one of my 6 HDD in my StorCenter px6-300d. It just died because a Seagate Barracuda firmware bug.
First... I have warranty until 10/2015, but I am not able to solve this with Lenovo Support in Brazil. (BIG PROBLEM)
Second... To be sure that my data is more secure, I just brought a new HDD (same model than the lost one) and added it to my StorCenter px6-300d. I received a message that the new HDD should be "formated" to rebuild RAID. It has RAID 6 with total 6x 2Tb HDD. However, it is for 2 days working (white light blinking) and display shows 0% done. I am not able to access NAS web interface, or anything.
What I need to do? How to solve this? Thanx.
Solved!
Go to Solution.

Hello allmac
With the five orignal disks there is a sync in progress, I do not recommend disturbing it.  The process should have about 24 hours to complete.  Please check you logs at that time to see if any of the disks are logging errors.  If they are not, try adding the replacement disk to the storage system again via drive management. 
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Similar Messages

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    Dear Reader,
    We have a NAS (StorCenter px6-300d) and we want to monitor it with our monitoring system.
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    To enable SNMP, click the switch on.
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    I hope someone can help me with this... what is the community string? If i'm doing something else wrong then...
    Thanks in advance.
    With kind regards,
    From the Netherlands
    Solved!
    Go to Solution.

    Hi yunuz,
    The username and password that you set on the NAS device needs to match on the SNMP server that you are trying to connect to. So use the same username and password for the server. Do you know what SNMP version your client is using?
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    The “SNMP Community string” is like a user id or password that allows access to a router's or other device's statistics. PRTG sends the community string along with all SNMP requests. If the community string is correct, the device responds with the requested information. If the community string is incorrect, the device simply discards the request and does not respond.
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  • Px6-300d stuck to 95%

    Hello, Since this weekend, our px6-300d seem to have a problem because I can't access it through the web console and Windows.. So I had to reboot it with the power button. But now, when it boots, it stays at 95% for hours and I can't access it...There weren't any errors on the disks.Do someone have an idea of what is happening ?Thank you for your help.

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    Hello BelgianTomas
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • PX6-300D storage pool

    Hello,
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    Solved!
    Go to Solution.

    Thanks for your reply Westly,
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    Please reply,
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  • Px6-300d vs APC Back-UPS BR 1500

    My px6-300d is not able to recognize an APC Back-UPS BR 1500 (USB).
    Any incompatibility? Any procedure to find the problem?
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    Solved!
    Go to Solution.

    Problem is not Nobreak, but StorCenter APCUPSD driver out of date.
    APCUPSD in StorCenter has no update: apcupsd 3.14.10 (13 September 2011) redhat
    apcupsd-3.14.12 is a maintenance release that addresses a number of small issues in the previous version. It also contains a workaround for an UPS firmware issue that causes killpower to execute repeatedly in a loop, resulting in the UPS continually cycling power. The precise list of affected models is unknown, but the Back-UPS BR models are known to be afflicted and likely many other Back-UPS USB models are as well. If you are utilizing apcupsd with a Back-UPS over a USB interface, it is highly recommended to upgrade to this release.
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  • PX6 300d firmware upgrade problem

    Hello all. We are trying to upgrade the firmware of our Storcenter, but the problem is that when we attempt to upload the ".tgz" file, the browser shows a message that said: "The software could not be updated", we tried with IE8, IE11, Chrome, Firefox and different O.S. like MacOS and Windows 7, 8 or 2008. We follow the steps detailed on this link https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/27366. Firmware of our Storcenter: 3.2.3.14250  Any idea?Thanks in advance.

    Hello PabloRusso
    Please be sure that your are trying to use the correct update files in order.
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  • Px6-300d-THZ4PI, drive replaced, now drive requires overwrite confirmation

    I have a px6-300d thz4pi, with 6 drives in raid 5. 1 drive has failed. I replaced the drive, and it now says drive 1 requires overwrite confirmation. I go into drive management, click on the drive, and click on Yes to overwrite. The blue bottom blue light blinks for a while, and the Drive 1 requires overwrite confirmation message comes back. What needs to be done to allow the new drive to be used and RAID5 rebuilt? 

    Is the replacement drive approved to work with the px6?
    HDDs and SSDs approved for px4-300d and px6-300d:
    https://lenovo-na-en.custhelp.com/app/answers/detail/a_id/26012
    If the px device is unable to overwrite the existing data, follow the instructions on Answer ID 30456 to clean the disk, then re-install it in your device.
    Have questions and need answers?
    Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
    LenovoEMC Support & Downloads
    LenovoEMC North America Support Contact Page

  • System Status loop - px6-300d

    My px6-300d has a "Processing loop" that never ends, beside clock/version/bios information.
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    Hello allmac
    That is the share data usage graph.  This tends to take longer to complete the more data is stored on the unit.  I have also seen media server slow the process when enabled.  
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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  • Px6-300d raid types problem

    Just bought new px6-300d and installed into it 4 WDC_WD40EFRX (WD Red 4Tb)
    In "Add storage" area in "Protection" combo there are only RAID 5, RAID 10, RAID 0 and None. I need RAID 1 and JBOD and i guess px6 should support such types of RAIDs. So how i can enable RAID 1 and JBOD on px6?
    P.S. Firmware is 4.0.8.23976
    Solved!
    Go to Solution.

    Just for information
    I selected 2 disks and RAID 10 option and NAS created it as RAID 1, what i actualy needed
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  • There is 1 drive with existing data on your LenovoEMC px6-300d.

    Hi,
    on the display of my px6-300d there is an error: "There is 1 drive with existing data on your LenovoEMC px6-300d".
    Firmware version is 4.0.8.23976.
    When I logon to web page of the device and click on the error message, I can see Storage Pool SP1 with capacity of 10.84TB of which 10.84TB is available. Drive 1 is "shaded", drives 2-6 are "A"
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    09/08/2014 8:43 am userid Verifying the state of storage.
    09/08/2014 8:38 am  Data may be unavailable due to a failure.
    09/08/2014 8:38 am  Storage verification completed.
    09/08/2014 8:32 am  Verifying the state of storage.
    09/08/2014 8:32 am  The device is starting up...
    09/08/2014 8:29 am userid Restart requested.
    09/08/2014 6:49 am  Data may be unavailable due to a failure.
    09/08/2014 6:49 am  Storage verification completed.
    09/08/2014 6:46 am  Drive number 1 encountered a recoverable error.
    09/08/2014 6:42 am  Verifying the state of storage.
    09/08/2014 6:42 am  Your LenovoEMC px6-300d was shut down improperly, which can cause your most recent changes to be lost.
    09/08/2014 6:42 am  The device is starting up...
    09/07/2014 10:11 am  Data may be unavailable due to a failure.
    08/22/2014 7:54 am  Data is available, but a failure has been detected.
    08/13/2014 1:53 am  Storage verification completed.
    08/11/2014 9:15 pm  Verifying storage data protection.
    I have spoken to an admin who reported this issue today in the morning. He has told me that he had spotted the problem on 7:03 am when one of virtual machines with a drive on px6 failed. He was waiting and on 8:29 am he restarted the device and after restart he started storage verification. When it finished (7:33 pm) he again restarted the device. There are no new error events in the event log, however I cannot see any data on the device.
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    Does it mean that before RAID rebuild px6 requires approval to delete the drive with recoverable error (as seen on6:46 am in event log) and rebuild RAID? Should I click YES? I hope I will not loose the data.
    Best regards,
    Marcel

    Hello vinaykumaar
    I recommend that you power down the unit and swap the affected hard disk to another drive bay to see if that prevents the unit from restarting.
    Then try allowing the unit to overwrite the specific drive.  On a px unit this would be done via the storage pool information overview under drive management.  On a ix unit you would go to Drive Management>Settings, check the "add disks to storage system..."  then click apply.  This will overwrite the disk marked by the green stripes.
    If the above options do not help I recommend that you contact Lenovo Support in your region for further assistance.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
    http://support.lenovoemc.com/

  • PX6-300D + External USB Drive = Freeze

    I am trying to use an external USB drive as my Macintosh TimeMachine drive.
    However, my PX6-300D is freezing some time after external USB drive is connected.
    The only protocol enable is AFP.
    This is a bug? What could be happening?
    Thanx any help.

    Are you able to test with a different USB drive? This will help to determine if it is the drive or NAS that is the problem.

  • Failed firmware upgrade on PX6-300D

    Upgraded my PX6-300D to 4.1.102.29716 and on reboot the LED status bar stops at 95% and the System Status Indicator is solid red and the Drive Activity Indicator is solid red.  What is the next step in troubleshooting this problem?

    Hello gnomikk,
    For a px6 that is getting hung in the boot sequence, I would try booting the NAS with no drives installed.
    If it boots, try adding the drives, one-by-one, giving about a miniute between each one, while the NAS is still powered up.
    If the NAS will not boot with the drives removed, you will need to contact your local support here:
    https://lenovo-eu-en.custhelp.com/app/answers/detail/a_id/14722

  • Updated GPL source code for PX6-300d

    Hi,
    I've been doing some work with a PX6-300d that I recently got and I can't find the kernel patches for the current kernel. The current firmware version is 4.1.108.32627, which appears to use Linux version 3.8.6. The LifeLine version 4.1.102 Open Source Code contains the source to a 3.8.6 kernel, but it lacks the patches that add various device drivers, including the LCD display driver. The older source packages (such as that for LifeLine version 4.0.4) include these patches, but they're for a much older kernel version, version 2.6.39.
    All these downloads are available at https://lenovo-na-en.custhelp.com/app/cust_alp/p/1189,1190 .
    Would it be possible for this to be resolved?

    Hello d235j
    I do not know if the current 4.1x source code download was intended to have the patches you are refering to.  However I will try contacting people on my end to see want I can find out for you.  
    I also recommend that you contact support direct and have an incident created.  This would be considered a information/feature request.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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  • PX6-300d and new disk issues

    Hello!
    I have PX6-300d with 6 2TB disks installed. I'd like to replace them with 6 4 TB disks. To save all my data first time i tried to do hot replace 2 TB disk #6 with 4 TB disk. It didn't work cause I had repeating message about disk cleaning. I did clening pocedure with diskpart.exe but nothing changed. If I replace drives with PX6-300d shut down then PX6 doesn't start. So I removed all 6 2 TB disks and installed 1 4 TB disk. Device didn't load. I started PX6 with no disks and install 4 TB disk on working PX6. I received the same situation with repeating message about disk overwriting. My new 4 TB disk is Seagate ST4000VN000 and it should be compatible with PX6. I have last firmware version installed...
    The question is: what's wrong or is there correct way to upgrade my PX6 from 2 TB disks to 4 TB disks? 
    Thank you very much for any useful information...
    Solved!
    Go to Solution.

    Hi aketkov,
    The device will ask you to overwrite any existing data when you install a new drive, even if there is not any data on the drive. You will need to allow the device to erase the disks to add them. Please follow the instruction procedure on the following support page: Upgrading the storage capacity for an Iomega network storage device
    Have questions and need answers?
    Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
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