Store access hangs

I'm sitting here with a Powerbook (mine) and an iBook (my wife's). Both with 10.3.9 and everything up-to-date. Same network, same ISP. When I log onto the iTunes store with the Powerbook, no problem. When I log onto the store with the iBook, it hangs. I just get a message saying it's connecting, but nothing ever comes up. I can go back and play songs in iTunes, but I have to force quit to close the program since it just tries to connect in perpetuity. This is a new problem. She has had no trouble connecting and purchasing in the past. Any clues?

Same in Oz. Cannot access the iTunes Store from the G4. Even though I can listen to radio streaming, whenever I attempt to go to the store, I wait minutes for the info panel to shift from "Accessing iTunes Store" with stripe update bar, to solid line which then hangs at around the 75% mark. This is via dial up line and I'm wondering if there is a time-out issue at Apple's end.
I have the same problem if I attempt access before or after I sign-in.
Powermac G4   Mac OS X (10.4.6)  

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