Store and purchase hist. says i bought it but i can't recover them
I bought the songs about a year ago and the cpu i bought them on has gone through some trouble (viruses...computer drives were wiped) so i do not have them in any files..can i recover them in any way?? I mean i bought the songs, i should be able to get them back and the proof is in the purchase history.
Thanks
Hello and happy thanksgiving to you as well!
Welcme to the Frums!
Try removing your battery - after one minute replace it. Let phone reboot. See if that helps any.
Nurse-Berry
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Please explain - what does happen? What "says they are there"? Have you loaded yoru backup?
What have you tried?
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Can I recover my applestore apps I had in my previous iphone? I can't find them in my new iphone although I have synced.
Do the apps appear in iTunes? If so, make sure Sync Apps is checked and the apps you want are checked. If the apps aren't in iTunes, you can download them again for free as long as you use the same iTunes account you used to originally purchase them. When selecting to download them, it will seem like you will be required to pay for them again, but you should then get a message that they are free since you already purchased them.
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i can't download or update free apps on my ipad or iphone. i can log in to my i-store account on my laptop and download stuff. when i try on the iphone or ipad i keep getting apple ID disabled message. i had to enter in my account and new password to get to this community site so the password is working. but when i enter the updated password on the iphone or ipad i keep getting...apple ID disabled. thanks
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Where is my song? It says I bought it but I can't see it
I bought a song (Airplanes by B.o.b feat. Hayley Williams), and it wasn't in my purchases list so I thought I'd go buy it again, But when I click the buy button it says I already have that song and I still can't see it. the money was taken from my account, but where is my song?
I had the same issue for awhile and I gave up on it. I just recently got up and decided to do something about it, googled it and saw you guys had the same issue. So it gave me motivation to figure it out again. Eventually I figured it out. Hopefully the same steps work for you guys. Not sure what fixed it because I tried two things before I went back to Itunes to reattempt.
My goal was to try to delete cookies. Being new to Mac. I didnt know what i was doing. I ended up erasing my safari history before I figure it out. The second thing I did was go to Safari, Click on Safari (top right) and hit "Reset Safari..." Gave me a few options here. I selected "Clear History, Reset Top Sites, Remove all website data, Clear the downloads window. I went back to Itunes and my first attempt to redownload a song pop up a notification that I had a preorder available to download.
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i install some app from app store in my iphon 5s and after finish download open window appear near app but this window not work my mean is app not open
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The apps that no longer appear in Launchpad - are they still in your Applications folder accessed through Finder? If so, try launching them from there and see if they reappear in Launchpad.
As for non-displayed emails, Clean My Mac may have wiped them. But try this - back up any important files, then select a folder in Mail (say, inbox), click Mailbox in top menu, then click rebuild (the last option on that menu). If they do not reappear, then you could try accessing them from your mail/internet provider providing you have opted to keep messages on server.
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Clearly it doesn't always, it has done it to me 3 times, once on this computer and twice on another.
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That is just a bullshit excuse to not address a serious bug somewhere within Firefox
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Yet more bullshit weasel words to avoid addressing an issue.
Really people, if you have no solution, then why waste time making such pointless posts. It's almost as if you feel threatened by the fact that there is a major flaw somewhere in Firefox. It's just a browser, and it has a problem. There is no need to post to deny it, the fact that this thread even exists is all the proof you need that the problem exists. -
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If you have a back-up, YES (i think)
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Where is my book I paid for it says it has downloaded but I can't find it
How do I find a audio book I have purchased it says it has downloaded but I can't find it
Did you look in the Music app? Tap on the More tab at the bottom and see if it is in there.
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This was driving me crazy as well. Here is how I solved it:
1. Right click on Inbox and Mark all as read
2. Go to each subfolder and Mark All Read
3. Run outlook.exe /cleanviews (enter it in Start panel to run this command)
4. Close Outlook and restart as Administrator
5. Again Mark all read (repeat in subfolders)
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The unread count disappeared. No clue where this ghostly email resided, but given that I checked
all subfolders, I feel ok that I did not miss anything. Be sure to check your rules too, in case you are moving incoming messages and don't remember setting up such a rule.
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I bought an album back in October and have been charged the $20 but I only got two of the 16 songs. It says purchased but I can't download them. How can I get them?
You might, depending upon what country that you are in, be able to download them via the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes (or try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads them).
If you aren't in a country where music can be redownloaded, and you never downloaded those 14 tracks, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?
Is your "home computer" the same as your laptop or are these two different machines?
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Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
MiahReset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote
If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8 -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.
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