Store comes up white and blank... already updated to latest software
One user on this computer cannot access the iTunes Store on his iTunes website. When he clicks on it, it comes up white and blank but says iTunes Store only. We have updated to the latest iTunes software. Also, there are 3 other users on this computer and all of them can access the iTunes store successfully. Any suggestions? Hopeless in California... yes we are 3 miles away from Apple's Corporate Office in Cupertino.
I e-mailed Tech support and they are starting to look into this from their end. I'll let you know if they get it cleared up.
Similar Messages
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My itunes store always comes up white and blank
It always says it's loading but once the store is 'loaded' I'm faced with a white, blank page. Has anyone else had this problem before and (hopefully) know how to solve it? Thanks!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store. -
HT4623 my itunes screen is frozen and i can update the latest software
i cant send pics from my iphone4
ok your not giving us much information here whats actually your problem? what software are you runnning: itunes, ios. mac or windows??
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I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
I was updating the latest software i.e iOS 6 on 3gs and battery got finished and now I cant turn my phone on and when I update it with itunes error 3194 comes up
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I bought electronic books from pubu.com.tw. i can open these books in computer with adobe reader. but, when i copy these books into my portable electronic Book, i can only see white and blank pages. i use Adobe Digital Editions 2.0 to open these books in my computer,still white and blank. i am very anxious about this problem. Why????(
You need to make sure your portable electronic Book is registered with the same AdobeID as your computer.
If it is fully compatible with ADE then ADE should ask you to register the device when ADE is run with the device plugged in.
If not, there may be some other way to arrange authorization; tell us which eReader device you have.
There are quite a few devices which ADE 2.0 is having problems with, but which worked on the older v1.7.2.
Version 1.7.2 is a little difficult to find,
available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editio ns.html
also for PC at http://www.tucows.com/preview/853736/Adobe-Digital-Edition-For-EBooks -
My problem: The Apple Mac Store is re-downloading and reinstalling the update called "Final Cut Pro X Supplemental Content" literally everyday. I have a Mac Pro with Mavericks and Final Cut Pro X 10.1 installed. It seems to complete the update to the best of my knowledge. It shows it to be Final Cut Pro X Supplemental Content 1.0. Is there a later version (a 2.0?)? It seems it started when Mavericks updated. Anyone else have this issue or know a solution to get it to update once and for all?
hahah yeah i quit torrenting i have nothing but legit apps now.
hope apple heard that!!!!
your post fixed my issue
but it did take more than deleting torrented apps, once your run a program with a MASReciept with someone elses Apple ID. that other ID is saved in all apps you got off of app store.
You have to delete all apps that contain the MASReciept (the terminal command tells you which ones) then quit appstore then reboot download all apps again.
it taught me to just buy my apps.. -
the screen for my ipod touch went all white and I already tried to restarted but still doesnt work. What can i do?
Let the battery drain dead, recharge it and test. If it still does not work, restore.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I try to update the software of an Iphone or Ipad with the Itunes of the MacBook Pro. It downloads the software but at the end always the comment shows up that the download failed and i should try again. Any ideas, I already updated the iTunes software.
stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
Updating message of firefox keeps popping up and I already updated it
Updating message keeps popping up and I already updated to 5.0 version
Normally warnings are fakes but in your case I am not sure.
Your sytem info aside is indicating you are using Firefox 21, so either you are using an out of date and unsupported version of Firefox, or something is going wrong and Firefox is not reporting the correct information.
When you use the Firefox button and the help option you should get an option about firefox that confirms the version you are using.
Possibly you have security software preventing updates. Have a look at these articles then please post back and confirm what version you are using.
*[[Update Firefox to the latest version]]
*[[How to fix the Update Failed error message when updating Firefox]] -
Align panel showing white and blank
Hi there,
The align panel is showing white and blank in my fireworks. It was working fine a few weeks ago and it's just on this machine, i haven't been able to find a fix for it! All the other panels work fine, just when i press align, or open it from 'window', it shows the area where usually the align controls are, are shown white. The entire panel is white.
I've tried uninstalling fireworks and reinstalling it, i've also tried googling the problem but not found anything.
I'm using Adobe Master Collection CS5: Fireworks CS5
Does anyone know a way to solve this? I'm presuming each panel is it's own file, perhaps this one is corrupt and can be replaced? but really don't know!
SteveHere's the screenshot. When i right click it shows the flash menu
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I have an Iphone 4 from a friend. It was never updated with him and now I am trying update to latest software version. It is currently in 4.3.2 and it updates till the last few seconds and then a message, with no error number, states that the internet connection had time out during update. I am using my PC and have tried unsuccessfully for a week. I have tried to restore setting on phone first before plugging in to PC and updating software through Itunes? I took it to my mobile phone outlet and they couldn't help? Is there another way?
Read through this:
http://support.apple.com/kb/ht1808 -
I have an iMac 2.66 GHz Intel Core 2 Duo computer and have to update my system software from Leopard V 10.5.8 to OX Snow Leopard V 10.6. Where do I find it?
Apple Store, Apple on-line store, or local computer store that sells Apple stuff.
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Since I updated to latest software on ipad cannot sync. with computer. Makes it to step 7 however says 'waiting for changes to be applied' and never completes sync.
thx for the help,
TonyHello Marcia,
Sorry you are having trouble syncing content with your iPhone 5. I found an article that might help with this syncing issue:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Also, you can delete the songs from the iPhone without syncing by just swiping from left to right over the song to get a delete button.
I hope this helps!
Best,
Sheila M. -
My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor - any ideas?
The quickest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes.
Cheers, Tom
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