Store credit in iTunes is not available

I just entered a credit code for iTunes and now there's 15€ (I'm from Germany) credit on my account.
But when I want to buy a certain album (which costs 15,99€) there comes the notification: "Store credit is not available at the moment. Currently we can't use store credit for this purchase" (Original in German: "Store Guthaben zurzeit nicht verfügbar. Wir können derzeit kein Store-Guthaben für diesen Kauf verwenden.").
Why can't I use these 15€ for buying an album? Is this a known problem?

Möglich, dass es nicht geht, nur Teile eines Kaufs aus dem Guthaben zu bezahlen. Eventuell ist die Fehelrmeldung irreführend.

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