Store refusing to combine multiple BB gift cards into one

Hi,
I have few egift cards which can be used in-store or online. I want to combine them into one to keep track easily.
I went to BB store in Milpitas CA, and the store manager rudely told me that I can't combine gift cards.
Please let me know if I could get the egift cards combined?
Thanks!

Good morning anjulg,
With so many e-gift cards, I can understand that it may be difficult to manage all of them and keep balances in order. Typically, customers are able to redeem up to 15 gift cards in store, and 10 on BestBuy.com. While the limitations of how many gift cards you may purchase at one time is much lower, you should also note that the limit for a balance on a gift card is $2,000.
I’m sorry to hear you had trouble combining your e-gift cards at our Milpitas, CA store, and for any rudeness you may have encountered. However, the store would have been correct in denying the combination of your e-gift cards, as transferring the value is outside the E-Gift Card Terms and Conditions. You may view these terms and conditions here. You may also want to check out the Gift Card Terms and Conditions on BestBuy.com.
I apologize for any disappointment this may cause you. If you should have any other inquiries or need further assistance, please let me know.
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
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Store refusing to combine multiple BB gift cards into one

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