Store Unavailable Please Try Again Later?

Is there a "iTunes Store Network Status" and what trouble tickets/issues are open for repair?  Be nice to include how long the outtage has been going on...number of people affected...what to do in the meantime...and when they expect to resolve this issue.  HELP!

My son is also getting this exact message on both our new laptop with Vista and the older desktop with XP. I am NOT having this problem on either machine. He has 18 downloads waiting and can't download them.
I have checked firewall settings, pop up blockers, outdated account info, and msconfig. I have uninstalled and reinstalled itunes and still am having this problem with his account.
I also tried logging into his user account on both the laptop and the pc and then logged him out of itunes and then logged myself in to see if it was the installation. I had NO problems. I then turned that around and logged into my user account on both the laptop and pc and then tried to log him into MY installation of itunes, but OOPS, got the error message again.
This has been going on for months and appears to be arbitrary. Sometimes a song will download, but sometimes another won't. He bought an album and only some of the songs downloaded. The others are "waiting to be downloaded" and when we try to "Check for Purchases", he still gets the message, even though he's IN THE STORE!

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