StoreFront : Payment and Shipping group relationships are missing for some orders

Hi Team,
In our application, we are able to see relationship between payment and shipping group for some orders. But we are not able to find these relationships for some orders.
We are verifying in "dcspp_payship_rel" table. We are wondering why this behavior is happening for some orders.
Could you please suggest to move further ?
Regards,
Babji...

Hello.
First of all you must ensure that you are properly using transactions when you create/update the orders.
There are best practices to update the orders in ATG that must be followed to avoid loss of information.
Like this steps below:
Acquire a write lock using the ATG lock manager.
Start the transaction.
Synchronized on the Order object.
Update the Order.
End the synchronization.
End the transaction.
Release the lock.
Here are some links that should help you understand the steps to be followed to make a correct update of an order:
https://atgoasis.wordpress.com/2014/08/28/best-practices-for-updating-an-order-in-atg-commerce-applications/
http://www.digitalsanctuary.com/tech-blog/java/atg/design-pattern-for-updating-an-atg-order.html
http://sumangalavijay.blogspot.com.br/2011/10/atg-update-order.html
Oracle ATG Web Commerce - Managing Transactions in Oracle ATG Web Commerce
Hope it helps you! =)

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StoreFront : Payment and Shipping group relationships are missing for some orders

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