Storex USB charger with Creative Zen V Plu

Good afternoon
I've buy one week ago the Creative Zen V Plus 8 Go and I'm globally happy of it. However, I've to buy an USB charger for using during holiday.
I bought this :
made by STOREX
The Zen turn on when connecting USB port but the charging light don't appears and battery seems don't recharging
Is here any manipulation needed ?
Thanks for your answers
Regards
Fran?ois
(MP3 player and USB charger bought at FNAC, Paris, France)Message Edited by Ubuntero89 on 07-09-200707:08 AM

Hi,
Can you try running the recovery tool?
If the screen stays black, please get in touch with support. Check the "Support" folder on your installation CD for Customer Support contact details.

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jddj,
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zy wrote:
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That is just crazy, I am so sorry....Mine was bought just this past June, my boyfriend bought it for me because ipods seem to have really negati've reviews when it came to needing repairs and so on... It hasn't even been a year!! I pasted the st and second email below. I can't believe how frustrating this must be for you. I am still extremely annoyed though, it seems like the only option I have now is to send it in , and god knows how much it may cost to fix it. They really do have some customer service issues. They even elude that no matter if I am under warranty or not there is a possibility of "fees" ARGHHH!!!! Most recent email: Dear,Thank you for replying Creative Technical Support.From the description you provided, I can see that there is a "hard disk
error" in the screen of the ZEN Vision M and the troubleshooting steps
did not help. I apologize for the inconvenience caused. Please allow me
to help you.Based on the description of the issue that you have provided, it appears
that your product needs to be scheduled for a repair or replacement.
Please note that your product will be tested upon receipt and if no
malfunction is found in the product, it will be returned to you. Please
follow this link to have an RMA issued for your product:http://us.creative.com/onlinermaAll applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.You might want to browse our online store for accessories for the Zen
Vision: M. These accessories will definitely enhance your experience,
and will allow you to get the most of your player. A leather case for
your Vision:M is a great product to protect it from scratches. http://us.creative.com/products/prod...=&product=4486If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service. Thank you.Best Regards,<name removed>
Technical Support
Creative Labs Americas Original Message Follows:
------------------------ I have done all of the things you have told me to do and still no
change. I cannot get out of recovery mode....and the computer doesnt
recognize no matter where it is plugged in. It is fully charged, and that
is the one thing it will do, is charge, otherwise, when it is docked it
wont let me scroll or select any options. Thank you in advance for any
help you can give me. Is there a number I can call?
On Jan 2, 2008 2:43 AM, Creative Americas Customer Support wrote: 1st email:
Thank you for contacting us at Creative Technical Support; we appreciate
the opportunity to assist you. I understand you are having issues with your ZEN Vision:M could not be
recognized by your computer and could not get out of the recovery mode.
You had also tried formatting and updating the firmware but failed to doso. I'm sorry for the complications you are having with your player.
Also, I would like to apologize for any inconvenience this issue(s)
is/are causing you. Let me see what I can do to assist you.Prior to sending this email, our website asked you for some simple and
easy troubleshooting ste
ps.
The steps that I'll be suggesting might be
the same as what were asked previously, but these will be essential for
us to resolve your query.With regard to your issue , please try the following troubleshooting
steps which may help resolve the issue.. Check all connections to make sure that your player is securely
connected to the PC. If you have already verified your connections, you
might try using a different USB port preferably one located in the back
or a different USB Port.2. Try to access the Recovery Mode on your player and run a disk clean
up you may also try the format option. For more information on how to
access the recovery mode please visit our Knowledge Base article,Recovery Mode: What to Do and How to Access
http://us.creative.com/support/kb/ar...p?l=3&sid=47943. If you have tried all the steps above and your Zen, is still not
being recognized by the system, please refer to our Knowledge Base
articles:MP3 player not detected
http://us.creative.com/support/kb/ar...p?l=3&sid=4275USB - General Information and Essential Troubleshooting
http://us.creative.com/support/kb/ar...p?l=3&sid=2490If the player is now recognized in the Device Manager but not in the
applications including Windows Media Player, please refer to the
article.MTP players not recognized
http://us.creative.com/support/kb/ar...p?l=3&sid=00534. If you have tried all of the steps above, then you will want to go to
our extensi've Knowledge Base for further troubleshooting ste
ps.
Here is
the link: http://us.creative.com/support/kbIf you are still experiencing the issue, please respond to this thread
on the outcome of each of the troubleshooting steps suggested and on
your information on the following:. Does the player works fine by itself (boots up and plays music
normally)? If no, do you see any error messages on the player's screen?
2. Does the player works on another Windows XP (with at least Service
Pack ) computer?I apologize for the issues you are having on your player. In the
meantime, you may like to take a look at our Zen Aurvana In-Ear
earphones that is acoustically and ergonomically designed for a superiorlistening experienceThe Creative Zen Aurvana In-Ear Earphones are premium earphones that
significantly reduce up to 90% of ambient noise. Ergonomically designed,
the Zen Aurvana In-Ear Earphones completely transforms your listening
experience. Powered by efficient Balanced Armature drivers, the
earphones are acoustically tuned for exceptional audio performance.For more information regarding this great accessory for your player,
kindly check it out on our website at:
http://us.creative.com/products/prod...7&product=4702
I hope I have helped address and resolved your concerns. If in any case,
other complications occur, please do send us a reply with any previous
correspondence so we can look onto other solutions that can help solve
this case. Thank you again for contacting Creative Technical Support.Best Regards,<name removed>
Technical Support
Creative Labs AmericasOriginal Message Follows:
------------------------==================================
Subject: CLI - Technical Support Request - (ZEN Vision:M)
Self Description: Intermediate PC User
Region: Americas
Country: United States of America Support Inquiry: ID(8) My MP3 player is not detected
Product: ZEN Vision:M
CCPP Certificate Number:
Serial Number:
Purchase Date: 20/6/2007 Operating System: Windows Vista 32-bit
Creative Model Number: DVP-HD0003
Computer Brand/Model:
Processor/CPU:
Memory:
BIOS Type/Revision:
System Board/Chipset:
Detailed Problem Description:
My computer isn't recognizing the player. I can't get out of recovery
mode. When I try to format it says there is a hard disk error. When I
try to update the firmware it won't let me because it acn't detect the
product. When it reboots, it reboots to recovery mode. I can't access
the main settings or screen. When it is docked it won't let me do
anything. I tried all the suggestions on the site. The product was 50%
charged when I was doing all this. It won't let me reload firmware
either.
Moderator note: Please remove the name of the advisor before posting up e-mails received from Customer Support.Message Edited by Catherina-CL on 0-22-2008 0:59 PM

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
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Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Trouble with Creative Zen

Hi
I've been checking the topics for a problem similar to mine but haven't found any. I've had my creative zen for about 3 years now and have loved it. However, in the past few months I've been having trouble with it. While playing a song (either while laying stable in my car, or on my arm while working out), the player will just randomly die. I try to turn it back on, and have no luck. I then reset it by using the back of my earing, and somtimes it will start back up, and other times it won't. If it doesn't start back up right away, I'm able to plug it in to charge, and it will usually let me turn it back on after charging for a few minutes. I notice that its never on empty, and there seems to be at least half a battery level left. Some days the player will die randomly several times, or other times it will go days before I have a problem with it. I have tried to reboot it, and clear off the entire player, upgrade the firm-ware, and still have the same issue. Any ideas? Is it toast?
Thanks!

Is the player recognised in the Device Manager, do you see it listed there (perhaps as an unknown device, or with an exclamation mark)?
Check out this knowledgebase article for some useful tips if the player isn't recognised, it'll take you through them step-by-step:
http:// us.creative.com/support/kb/article.asp?l=2&sid=9287
Cat

Installation Problems with Creative ZEN an Win XP SP3 (germ

Hi,
first of all, i am german so my english isn't hte best...
i bought a creative ZEN 4GB. i installed all the stuff on the installation-cd restarted my system plugged the ZEN in my USB-Port WIN XP mentioned a new device and wanted to install an MTP device. i clicked on automatical search after some seconds windows found that mtp device but after two seconds a becam an error-message (it's in german: "ein dienstinstallationsabschnitt dieser INF datei ist ung?ltig"). so i can't communicate with my ZEN,i can't load music on it and so on.
do you have any idea how i can communicate with my PC and the ZEN ? please help me :-)
my system:
AMD 2500+
gig DDR RAM
enough hard-disk-space
WIN XP PRO SP3
thaks a lot

Der erforderliche Abschnitt wurde in der INF-Datei nicht gefunden (Fehlermeldung in Windows XP)Wenn Sie ein Creative-Produkt installieren und Sie erhalten die Windows XP-Fehlermeldung "Der erforderliche Abschnitt wurde in der INF-Datei nicht gefunden", ?berpr?fen Sie bitte Folgendes.
Stellen Sie sicher, dass Sie in Windows XP ?ber die neuesten Treiber f?r Ihr Produkt verf?gen. Um zu pr?fen, welches die neuesten Treiber f?r Creative-Produkte sind, klicken Sie hier.<
Knowlage base SID 7777

Problems with creative zen mi

I've recently started having problems with my creative zen micro. It will connect to the computer to charge and as a removable disk but wont connect to the computer to let me put anymore music on it/take music off etc. It just doesn't register it. Before I could connect it to the computer and it would automatically bring up creative mediasource but it wont do that and when i click on creative mediasource it doesnt register that my zen is connected at all ! ! !
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Have you tried going into Device Manager and updating the driver for the Micro? You don't actually have to install a driver update, you can just elect to use the driver that is already installed, and Windows will attempt to refresh the pairing between the installed driver and your specific player.

Problem with Creative Zen and Win 7

# I have Creative Zen player almost 4 years. I recently bought a new computer? with Win 7 operati've system, and since then my creative Zen player will no logner to connect with PC.
I tried everything?, but creative centrale it will not recognize it's. When I try with Win XP?everything is OK?.
What is wrong with? Win 7 and Creative Zen?I have the software? for the Win 7.
Please help me.

I have a refirbishd ?NOMAD Jukebox, that uses the ZEN USB 2.0 drivers and got it to work under Win7Wiltimate x64.
Install the regular XP drivers as administrator.
Install the NOMAD explorer (I know, this will not work on WIn7).
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Storex USB charger with Creative Zen V Plu

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