Storm 9530 Personal Email Setup Option not there

I recently just bought an unlocked Blackberry Storm 9530. I am new to the Blackberry OS. I put in my SIM card and texting and calling works fine. I am trying to use my Yahoo email on the device but I cannot configure it. When I go into Email Setup, there is no option for "I want to create or add an email address" but only "I want to use a work email account with the BlackBerry Enterprise Server". I don't have an Activation code so I am look for the option to add a personal email. The problem is that it is not there to select. What should I do?

You need a specific BlackBerry data plan on legacy devices. If you do have it, then for some reason you didn't get the service books. If you don't, then once you add it you will receive the service books and then have the capability to set up Internet email.
Contact your mobile service provider. Either add the BlackBerry plan if you need it or else have your service provider check your account if you are supposed to have the plan already. And your provider can resend service books if that is what is needed.
- Ira

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Don't Have Personal Email Setup Option

When I go to to "Email Setup" in the "Setup Wizard" on my 8100 Pearl, I only have one email type option that says "I want to us a work email account with Blackerry Enterprise Server".   I don't get the option of selecting the "Blackberry Internet Service Email Options" which is the option I want so I can use my personal email Pop3 type email.

pmagdy wrote:
Dear Sir,
i've tried your solution but it didn't work for me .any other idea how to solve that error ?
Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email Setup Icon not responding

Its been very frustrating.
The Internet Email Setup option in Setup of my bb torch 9800 is not responding. I have tried rebooting, wipeout, reinstall of OS, couple of times, but nothing works. And when i try exiting the setup, the phone freezes. I have read many of users facing similar problem, but seems like RIM is in NO mood to resolve this one so guess i can call my smartphone a DUMBphone instead or is there any resolution to this?
Solved!
Go to Solution.

This issue actually does have a resolution. Follow the link below and follow the workaroud at the bottom. This issue normally occurs when you have to do a wireless update of your email client through your carrier. You will have to get in touch with your carrier to find out their <brand> though. Also make sure that EmailClient has the E and M capitalized.
KB26055- Unable to access Email Setup after automatic update

Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

Email Setup Option Missing

Hi All -
I am in UK.
I am the proud owner of an iphone, sorry I don't want the knives thrown. I have bought my daugter ( refering to as me for the rest of the topic) the BB Curve 8900 at her request against my better judgement, without any disrespect to Blackberry users, each to their own. I am use to things working out of the box or just a simple restore to factory and away you go. There seems to be very little about how to maniplulate the Blackberry to the Users requirements. Considering I own it! I should be able to do with it as I please. I am very computer litterate so what you throw at me in solutions, dont worry about the lingo. That's it my rant and rave due to frustration is over, any assistance would be greatfully apreciated.
My BB Curve 8900 badged as T-Mobile and unlocked. Not sure on software but when I checked on line is was up to date.
Bought brand new from a work colleague so no problems there.
I am on vodafone with data plan. The internet on my BB works fine and I can browse no problems. I have phoned Vodafone customer services and got a feeling that 'ar*e and elbow come to mind'. They said can you get the internet, I said yes, they said so what's the problem!
On the setup email, I only have an option to join an exchange type server. My friend has the exact phone but bought on contract from Vodafone, she has 'mobile email setup' . I have looked through the internet and found the 'setup email help', as I have said I don't get any option other than joining a VPN type email.
So please help me. what can I do, wipe it clean, re-install the software, my last hope would be to go to our local Vodafone shop and I get a feeling the my previous comment would come back in to play.
Thank you for reading my ramblings.
Regards and respect to you all.
Tony

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Further, since this is a second hand device, you should read this and ensure that the prior owner fully conducted all steps in the Seller section...if not, then your carrier will never be able to register a BIS account to the BB.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email setup option

somehow i do not have the "i want to create or add an email address" option but only the bb enterprise server option.
thus am not able to setup my gmail account as my address on my bb. can some one help me?

First, you should know the 9550 Storm is NOT going to work on Rogers (or not work well, at least).
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Manual email setting option not available

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Ben

Ben,
Here is what I get when I attempt to add an additional email account to my device. I tap the Email app and go to add account and the very first screen I get is this:
I have found that my twc email works much better as an imap account. There are instructions online for setting it up this way. Regardless of how you want to set it up, you have to choose the Manual Setup option after entering your credentials. I have opted to use AquaMail as my mail app. I have used many to find one I really like and it fits the bill perfectly. You can also set up all of your gmail accounts in it and then you only have one app to take care of all of your mail. AquaMail has a Pro version that was relatively inexpensive that I opted to purchase after trying it for a while. You may want to try a third party app if you continue to have problems.
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Hey Sebastien,
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That function is not available on a personal BIS account.
You'll need a BES account for email and messages reconcile, to Outlook.
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Please help friends. I recently purchased a BlackBerry Curve 8320 and when running the setup wizard I mistakenly selected the option 'I want to skip email setup' thinking that I could go back and do this at a later time. Now, I am unable to set up my personal email accounts as the option 'I want to create or add an email address' is missing in the wizard. The only option I have apart from skipping is 'I want to use a work email account...etc'. Also, I cannot find the setup internet email icon in the home screen menu. I need help urgently. Thanks.

Both of you need to make sure you are subscribed to a BlackBerry Data Plan with your carrier. You must have that for the "personal email set" icon to appear. You need to call your carrier and get that Data Plan put on your account.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Whew. Thanks for the response. You rock! (I also book marked that page for future use. They should tell you about that gem...)
I originally set them up on the Blackberry itself via the setup wizard (email setup step).
Note- At first I went to the link on my laptop and it didn't work (entered my PIN and IMEI#s and got an error saying I could not access the my device via an HTML browser). So go via device it you have this problem.

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I have done the following:
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-have done "register now" on host routing table on storm 2
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-TCP/IP APN setting set to: epc.tmobile.com
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If you could please help me step by step I would really appreciate it. Thanks
Marc

Hello marc1075 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Email setup application.
Backup your device and do a security wipe (click here) and before any data is restored, click on Email settings. Does the same error occur?
Could you send me a private message with the PIN? I can investigate further for you.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Backup your device data, then go through the following clean application load: http://bbry.lv/cKy9A0 Once this is complete, try accessing the Email Setup and configure your email accounts. If this works with no issue, I suggest restoring your data then test your email accounts to make sure they still work with no issue.

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Hello guys
i just bought a blackberry curve 85200 but i want to setup my email and i cannot because everytime i go to <Email Setup> it gives me one option which is <I want to use a work email account with a blackberry enterprise server> and thats it. I have no idea what to do next need help urgently....

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Hello–
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That makes sense, thank you.
The scenario i'm talking about is this - I'm at home, my home wi-fi isn't on so my phone asks me if i want to join a nearby network, this network is one i don't want to join (i also don't have the password for this network) so i say no. Before 2.0 & 2.0.2 i'm sure i would be able to go 'Settings' > WiFi > 'Choose a Network' > Find the network i don't want to join > tap the blue arrow > the click 'Forget this Network'. This would then stop my phone asking if i want to join this network.
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Storm 9530 Personal Email Setup Option not there

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