Story  Plus won't download to Windows 8.1

When attempting to download Story Plus to my Windows 8.1 computer, I'm told it won't work with my current Explorer version.  Windows 8.1 comes with Explorer 11.  Story Plus apparently won't work with anything higher than Explorer 9.  Anybody know how I can get Story Plus?  The free version works just fine when downloaded as "unsupported."  Can't download Story Plus as unsupported.  I am a paid Creative Cloud customer.

Moving this discussion to the Adobe Story forum.
Clayborn have you tried utilizing a different web browser such as Firefox or Chrome?  You may also want to try turning on compatability mode in Internet Explorer 11.

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