Strange- A 1" horizontal strip on the screen (which includes the tabs + 0.5cm above and below) does not work with the mouse pointer, only with firefox

The mouse wont click anywhere over a 1" strip that includes the area where the tabs are lined, and extends 0.5cm above and below this. So, to open or close a tab I can only use Ctrl T or Ctrl W respectively. And, for ex, I cannot click on the top most line on Facebook (which has the Home, messages, news feeds options etc) or that of Twitter, and so on. I have used Mozilla Firefox all my life and this has never happened before. I don't have this problem with any other browser like Internet explorer or Google Chrome. I find it very strange.

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Similar Messages

HT203167 I tried the procedure to Download previously "purchased" music and it does not work. The songs show in my my previously purchased list. DETAILS Remind Me (Duet with Carrie Underwood) 4:32 Brad Paisley This Is Country Music Country

How can I get all my previously purchased music.

What do you mean by 'does not work' ? If you would like help from these user-to-user forums then more info would be useful.
Do they songs show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ? If they do, but they don't have the cloud symbol against them for redownloading, then do you still have them listed in the Music part of your library (where you would click on them to play them) ? If you do then try deleting them from there and they should then get the cloud symbol against them in Purchased for redownloading.
If you are in a country where music can't be redownloaded,or if you've changed countries since buying them or they are no longer in your country's store (content providers occasionally remove their content), then you will need to copy them back from your backup of your downloads/library.

Just updated to 11.1.3.8 and Airplay does not work. The icon is not there to select

I use a Gear4 series 1 wireless speaker to stream music to my lounge. I have just bought a Gear4 series 3 speaker to do the same to my dining room but after upgrading Itunes the Airplay logo has vanished so nothing works. The series 1 is still connected to my home network but my iphone, ipad and pc cant see it any more

Hey fred.bloggs,
Thanks for the question. I understand you are experiencing issues with AirPlay and a third-party device. The following resource may provide a solution:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts5209
Thanks,
Matt M.

Adobe and IT7 Does not work at the same time

When editing a video with Adobe Premier, I opened IT7 to have some background music. Except that whenever I move my mouse of hit any keys, the song fasts forward, or slows down. Also, only when I have Adobe open, does the sound come out staticy. Plays fine w/ any other programs.
Any suggestions?
JDW

hi guys,
Your issues might be similar to this thread.
Try to adjust the senstivity of the touchpad to minimum and observe, If you have an ELAN ttouchpad, check it under Control Panel (large icon view) > Mouse > Elan Tab:
Spoiler (Highlight to read)
For ELAN Touchpads:
For Synaptics Touchpad:
For ELAN Touchpads:
For Synaptics Touchpad:
Hope this helps
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Adobe has upgraded itself (now red) relates very slow at best,locks up and just does not work.Is the

Adobe has upgraded itself( now red prompts ) and it operates very slow at best. it also locks up. Can I go back to old version or is there a fix?

Seem to have one more issue, when in documents and wish to move document to a folder. If I am require to scroll down to find a folder adobe closes on its own. Do you have any thoughts on this issue/
REGARDS

I just bought an Iphone4 from straight talk and my camera does not work. The shutter wont open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile and now that I have it, it does not work properly. Need help

I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
Thanks

Take the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?

My back button does not work because the prior screen does not appear in the history. I therefore must go back to the blue screen and reload safari. Apple tech support could not help. Can anyone else help?

After I installed mountain lion my back button frequently does not work because the prior screen does not appear iunder History. Apple tech support was not able to fix the problem. Does anyone have any suggestions?

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

I purchased a year of adobe cc today. when the screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. The help chat told me it would take 24 hours to p

i purchased a year of adobe cc today. The screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. I contacted the help chat department and was told it would take 24 hours to process. Is this normal?? Why would the screen tell me "a few minutes" if it's actually 24 hours? Has anyone else had this problem? I am so tempted to just refresh the page and try my luck with my credit card canceling a second payment should it happen. THAT might be faster.

Hi stephanie palmer,
We would like to inform you that your order has been placed successfuly and you can strart using the subscription.
Kindly follow the below mentioned link to install products.
Creative Cloud Help | Download, install, update, or uninstall apps
Kindly share the results once done.
Thanks,
Atul Saini

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My computer will not recognize my iPod Nano when i connect it. I tried my laptop instead but it said the same thing - one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it. Can i fix this?

My 16 gig iPod Nano 7th gen was put of power. I connected it to the computer and it started to turn on (the apple appeared in the middle of the screen). Then left it two minutes and the computer went into sleep mode. My iPod nano had gone off and now it will not turn on, or connect to the computer, so i cannot charge it. I am not sure if it is a problem with the usb cable. When I conntct the cable to the computer nothing happens, but then when i connect the iPod to the cable it says 'one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it'. Please don't say its broken already

It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

Error code 43 with message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'.

i have suddenly got this message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'. it says error code 43. the usb drives (2 in no.) have stopped working as in they dont recognise the external hard drive
or pen drive. I have a HP pavilion dv4 series notebook. the usb drives were working fine - however suddenly yesterday this strange message cropped up. life has taken a drastic turn! please help.
in device status is says: Windows has stopped this device because it has reported problems. (Code 43)
location: Port_#0002.Hub_#0005
driver provider: microsoft
date of driver: 21-06-2006
driver version: 6.1.7600.16385
HELP!!!!!!!!!!!

Hi ameet2005,
Please check if the following suggestions help:
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start" button, type “devmgmt.msc” (without quotation marks) in the “Search” bar and press "Enter". Click “Continue”
if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
If the issue persists, please check if it can be resolved by running
System File Checker.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Ralink RT5390 Does Not Work on the UEK Kernel

We installed OL6.3 and Ubuntu 12.04 on a new Asus X45A notebook. It has a Ralink RT5390 wireless card. With Ubuntu, both wifi and video work flawlessly. However, the wifi driver (from elrepo) does not work for the the uek kernel (2.6.39). While the wifi driver works when boot into the RHEL kernel (2.6.32), it created an "even bigger problem" in that the video starts at about 1/10 from the left edge of the screen.
As a result, we can only boot into Ubuntu on this new notebook, but we would like to use the uek kernel. Any suggestion will be appreciated.

Dude wrote:
It wouldn't surprise me if was more power efficient because half your hardware, e.g. wireless apparently isn't working ;-) I have three notebooks running OL6. Wireless works on all three of them. (One of the notebooks its wireless has problem with the UEK kernel, but no problem with the RHEL kernel.)
However, power management support means computer sleep and idle functions to slow down your computer's power
consumption when it is not needed, e.g. down clock your CPU and slow down your hardware, dim your screen, etc.
when running on battery, etc.This needs further verification, but all these functions seem to be working with OL6.
But again, please no one be fooled by my overly optimistic and simplistic comments*. The reality is, I am glad OL6 desktop works at all.
* For example, I actually installed OL6 on 4 notebooks, one of them "does not work" because I couldn't dim the screen. I did not intend to lie, but subconsciously, I somewhat forgot that there was this failed case.
Edited by: Ping-Wu on Dec 19, 2012 7:48 AM

Hp TrueVision HD web cam does not work. The light will come on but no image appears in the window.

Hi.
I have an HP Pavilion dv7 6178us Entertainment PC I just bought it last week. My operating system is Windows 7 Home Premium Service Pack 1 64 bits.
The problem I have is that yesterday I install Skype in the computer and realized that the HP TrueVision HD web cam does not work. The light right next to the web cam will light up but no image will appear on the screen.
I have checked the software that I have in the computer for the webcam and the program is CyberLink YouCam BE version 3.5.
But the web cam does not work. The light right next to it will turn on when I activate Cyberlink, Skype or Messenger but no actual image will come out in computer screen. The computer is fully updated BIOS, Windows 7 and HP.
But the web cam is not working. Could you help me fix this problem?
Best regards:
JEIO71

I have a pavilion dv6 notepad. it's about a year old.
about a month ago internal webcam truevision hd stop working.
Called hp tech. they sent a box for me to ship the laptop.
they hp tech attempted to correct the problem via internet
did not work.
wanted me to do a restore to factory setting i stopped him there.
Webcam detected in device manager.
the webcam light come on but no image.
I actually see the back drop through the image space.
running windows 7, fully updated.
I found many comments on the web about the webcam connector disconnecting.
But if it was the case with my computer, the webcam would not be detected.
Many other comments suggests to do a restore to factory setting but \i read also that
does not work often.
I read many comments where disappointed clients believe hp should update
the software but the driver is actually microsoft dating back to june 2006.
Is it possible it's a hardware problem, ie webcam is burned out.
I have received a box to sent it and know they will do a system restore.
Don't feel to go that way.
Many comments refers to hp making an effort to get a driver update.
ps I decided to purchase a logitech webcam, works perfectly.
What else can I do to fix this problem.
Can hp send me another internal webcam.

I have checked the box "display date and time on the Menu Bar" and it does not work. Using OS X Yosemite 10.10.2 Anybody have a fix?

I have checked the box "display date and time on the Menu Bar" and it does not work. Using OS X Yosemite 10.10.2 Anybody have a fix?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
 Cheers, Tom

Strange- A 1" horizontal strip on the screen (which includes the tabs + 0.5cm above and below) does not work with the mouse pointer, only with firefox

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