Strange and Serious Problem With My New Airport Express

I've Just replaced my airport express after my old one died a few weeks ago. When I plug the airport in and connect ethernet it works straight away, no problem. There's a yellow light flashing, and the Airport Utility software is prompting me to set it up with a name and password.
I've done all of this before with previous airports, always easy, always worked.
For this one though, as soon as i name the base station or network, or add a password, after restarting the airport I get a full wireless connection but no internet, email or anything actually working (shows up as a full wireless connection on my i phone too which won't do anything). There was a firmware update the day after i got it this week which also installed, but still the same thing.
If i reset the airport in the utility software all works fine again. but, no password and a flashing yellow airport light.

I've tried again... I really can't understand what should be a very simple procedure just isn't working.
Setup name and password, restart, full signal, no internet connection but a green light on the airport. Restore default settings in airport utility, yellow flashing light, full internet, but no password...

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Problems with brand new AirPort Express

I have had some issues with a new AirPort Utility. Here's the timeline of what I did/what happened:
- Plugged in APE
- Istalled AP Utility on Win7 machine & updated to latest version.
- Found APE wirelessly ok. Also connected RJ45 cable, and found it that way.
- Went through set up, and entered details of home network to try to get APE to connect to it. Seemed to go ok, but needed to restart the APE to complete.
- On APE restart, could no longer find it over LAN or Wireless.
- Also, couldn't restore my original network connection on Win7 machine.
I have now hit rest button on APE, I have done system restore on Win7 machine, I have power-cycled my router, and I have tried to repeat entire set up process using an XP Pro machine. All to no joy. Still can not see APE (from either machine, LAN or wireless) and still can not connect Win7 machine to home network (fine connection via XP machine, iPad and other devices, etc.)
Can someone help?

Ok, let's double-check your WDS setup ...
Set up a Wireless Distribution System (WDS)
(Note: To facilitate the WDS set up, place the base stations in near proximity of each other during the initial configuration phase. Be sure to jot down the AirPort ID MAC addresses for each of the base station that will be used in the WDS.)
Main Base Station Setup - AEBS
Either connect to the AirPort Extreme Base Station's (AEBS) wireless network, or, temporarily, connect directly (using an Ethernet cable) to the LAN port of the AEBS, and then, use the AirPort Admin Utility (located in /Applications/Utilities), in manual mode, to make the following settings.
WDS Tab
o Enable this base station as a WDS: main base station (checked)
o Allow wireless clients on this base station (optional)
o Click "+" to add the Remote base station.
o Select the AX.
o AirPort ID: <verify that this is the correct wireless MAC address for AX>
o Auto configure as a WDS remote base station (checked)
o Click "OK."
o Verify that the AX has been added to the list.
o Click "Update."
o Allow wireless clients on this base station (checked)
o New network name: <verify that this is the same as the network name for the AEBS>
o TCP/IP: Configure using DHCP
o Base Station Password: <the AX base station's password>
o Confirm: <same as previous step>
o Click "OK."

I'm having a problem with the new Airport Express I purchased. My printer (Canon MG5220) is recognized over this new network by my laptop, iPad, and iPhone wirelessly, but several Apple products (Pages, Photos most importantly) can't seem to "see" my Pro

You've been misled by poor field labeling on this forum into typing your complete message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.
Perhaps it was cut off as being too long, but the description of your problem was cut off at "can't seem to 'see' my Pro". Please clarify what you mean by that.

Can i connect an airport extreme (us version) with a new airport express (euro version) ?

Hi, I lived in the USA for a while and moved back to Europe.
I have an airport extreme (US purchased) which i would like to link with a new airport express (EURO purchased) in order to extent my network.
Is this possible ?
I have multiple problems doing so, which leads me to believe the US and EURO product might not be compatible.
Thx for your kind assistance, G.

Connecting routers wirelessly to extend a wireless network is known as a Wireless Distribution System (WDS). Although AirPorts can extend other AirPorts in a WDS, they only work with a few non-AirPort ones...like some Linksys models.
Here are a few articles on the subject:
- http://discussions.apple.com/thread.jspa?threadID=222773&start=0&tstart=0
- http://discussions.apple.com/thread.jspa?messageID=607414
- http://rgbdream.com/?p=44
- http://www.dd-wrt.com/wiki/index.php?title=WDSLinked_routernetwork
Another option, although maybe not as practical in your circumstance, is to connect the AirPort base directly using an Ethernet cable to the Linksys. Then setting up the AirPort as a bridge.

Will I be able to extend a dual band network from a Time Capsule 2nd generation with the new Airport Express on both bands?

My Time Capsule 2nd generation is the main accesspoint in my house. It resides on the second floor in our living room. On the first floor in our kitchen I have an fairly new Airport Express that extends my network on the 5 GHz band and allows me to stream music via Airplay. I had to choose 5 GHz since the 2,4 GHz band is interfered when using the microwave oven. However, we have a rather old house with loads of metal in the concrete walls and therefore the 2,4 GHz signal from the second floor proivded by the Time Capsule is hardly available on the first floor. Since all our iDevices (iPhones and iPods) operate at the 2,4 GHz band we sometimes don't have a proper wi-fi connection. I had tried before with another (older) Airport Express that only operated at the 2,4 Ghz band, but I could get a proper connection between the Time Capsule and the Airport Express. Therefore I think it would be the best solution if the new Airport Express would provide both bands simultaneously.
If I replace my existing Airport Express with the new one, will I be able to extend my network on both bands?

It sounds like you may have configured your Time Capsule to use a separate name for the 5 GHz network and then setup the Express to extend that specific band.
In order to extend both bands, the Time Capsule setup will need to be changed so that both bands are using the same name. In other words, you would uncheck the option for the 5 Ghz name.
Then, setup the new Express to extend the Time Capsule network.
This is the only way that they Express can extend both bands. It cannot extend both bands if you have assigned a separate name to the 5 GHz network since you will be forced to choose either the 5 GHz band or the 2.4 GHz band for the Express to extend.
How the microwave oven will affect this is not known. This will one of those things that you have to try in your home to know if it will work well, so it might be a good idea to understand the store's return policy before you buy....in case things do not work out as hoped.

Can I use an old Airport Extreme as an extender with a new Airport Express

Hi All, I have Verizon Fios and the data line runs into my bedroom. I purchased a new Airport Express today to replace the Airport Extreme (from 2006). Can I use the old Airport Extreme as an extender (I'd like to set it up in the basement as I get poor connectivity there). I tried using the Airport Utility - Other WiFi Devices to find the Airport Extreme, but it's not registering. Is what I'm attempting possible? If so, how do I set it up?

Can I use the old Airport Extreme as an extender
Is this the "round" or "dome" shaped AirPort Extreme?
If yes, then it is not possible to have the AirPort Extreme wirelessly "extend" the signal from the AirPort Express.
However, the older AirPort Extreme can probably be set up to provide more wireless signal coverage if it will connect back to the LAN <--> port on the AirPort Express using a permanent, wired Ethernet cable connection.
In this case, the setup of the older AirPort Extreme will require that you have an older version of AirPort Utility installed on your computer. If it is a Mac, then the Mac must be running Leopard (10.5.x), Snow Leopard (10.6.x), or a PC with AirPort Utility could be used to set up and configure the older Extreme.
f you have the "square" or "flat" version of the AirPort Extreme, then everything becomes much easier. Post back if you do.

How to setup a new network with a new Airport Express

I need help setting up a brand new Airport Express and creating its own wireless network. I have a Motorola SB6141 cable modem that is connected to a Airport Extreme. The new Airport Express will be connected by an ethernet cable in another room.
To set it up where do I place the ethernet cable, in the WAN or Ethernet on the back of the AE?
Any other suggestions are appreciated.
Thank you for looking.

Once you have the AirPort Express powered up, click on the AirPort icon at the top of the Mac's screen and wait a few seconds for a listing of New AirPort Base Station to appear.
Just below that, click directly on AirPort Express and follow the prompts.

I have read all of the similar issues on this site and I still cannot connect my airport extreme (although there is no problem with my old airport express - help...

i have read all of the numerous and similar issues on this subject. and i still cannot connect my new airport extreme. my old airport express works fine still. help. and why are there so many issues with connecting this stuff? i thought this stuff was supposed to be getting easier, not harder... thanks.

Sorry, but I have no idea on what you have read and tried so far so please forgive me for any redundancy.
Is your AirPort Extreme the only router in your current network configuration? Which exact model is it? If there are other routers being used, please provide their make(s) & model(s). Also the make & model of your Internet modem.
What is your goal with the Extreme? Is it to replace the "old" AirPort Express? Will you still be using the Express for any reason(s)?

Heat and sleep problem with my new Macbook Pro

Basically I noticed with my new MBP the computer can become very hot and the fan gets very loud after about ~2 hours of working in Maya.. which I guess might be reasonable.
However, my main concern is, even when I close the lid of the MBP, the heat seems to stay (I just closed it for about 30 minutes, and it's still as hot as it was before I closed it).
I'm working on High Performance.. maybe my macbook isn't sleeping when I close it?
I have noticed (I THINK) that the white apple on the outside glows sometimes randomly even when I have the lid closed, but I'm not completely sure.
Anyone else have this problem?

Hi yes I've had/got the same problem. Received my new MacBook Pro only last week and this has happened twice. The machine gets so hot I can't even touch the battery area!!!! It only seems to happen with the power connected and when the lid is closed. Fortunately the Mac was on my wooden desk or it might have melted plastic!
The Mac cooled down after unplugging from power supply, but wow it was hot....and noisy!
The only way to get the Mac back was to either press the power/off until it shut down, or take the battery out - after it cooled down.
Reported the problem to Mac Support immediately, but no response.
THIS IS DANGEROUS!!! Be careful, I don't know what would happen if it was left overnight for example - could easily cause a FIRE!!!!!

Serious problem with my new C5

Since the first day I got my Nokia C5 phone, I began experiencing strange problems with it. During browsing the Internet, it suddenly shuts down and I have to turn it back on to use it. With time, these crashes became more and more frequent (at least 2-3 times a day) and now they occur not only while browsing the Net, but also while receiving calls etc... In addition to this, when it crashes, I cannot turn it back on for at least 30-40 mins after the crash, and oftenly on startup it displays odd messages like "Phone start-up failed. Please contact your retailer" or "Memory full. Unable to continue"... I am not able to press any of the keys then and in 1-2 minutes, the phone switches off, and I cannot turn it back on for at least 10-15 mins after that. That is VERY strange, because I have plenty of memory available both on the phone and on the memory card.

@ radox
The fact that your phone does not turn on after sudden shut down indicates that something hardware related might be the root cause. There isn’t much software running in the phone when the phone is switched off.
If you do not want to take your phone to Nokia Care point below are few simple troubleshooting steps you could try.
-       After sudden shut down take the battery off for few minutes to test does the phone switch on after that.
-       Reset the phone as jimmyireland suggest but please note that it will reset the phone totally so you need to configure it after that. Taking a backup with Ovi Suite before reset is recommended.
-       Remove memory card to see does phone randomly switch off without it
-       I agree with pudu. Shut down all applications which are running in the background to see is one of them causing the reboots. If rebooting ends, start applications slowly one by one to find out which one is causing the shutdowns. Install applications to memory card to prevent phone memory filling up.
-       Check the battery connectors in case loose connectors are causing connection failures
-       Update the phone firmware when never version will be available
If nothing above helps, I’m afraid that phone needs to be checked at Nokia Care point.

Problem with surfboard seg6580 & Airport Express (latest gen)

I can wiressly connect and iPad and Apple TV (latest models) to the internet but I cant to the same with the Airport Express.

Welcome to the discussions, Matt!
"Airport Utility was unable to find your AirPort device after restarting. The setting for this AirPort device was successfully updated, but there was a problem in joining the network or the Airport device."
This error occurs when the AirPort Express does not receive the correct information to join the wireless network. The settings that you provided were stored successfully on the AirPort Express...what the message does not tell you is that unfortunately they were not the right settings. It's almost always a security setting that causes this error.
Please go into your wireless router and locate the settings page. We need to know the exact type of wireless security that your router is using. When we have this information, we should be able to recommend a compatible setting for the AirPort Express or another setting on your wireless router that will allow a successful connection.

Problem with factory resetting Airport Express

I am trying to do a hard factory reset my airport express. I want to reset it to the factory default so that I can change the settings so that it connects to my comcast wirless modem. I followed the instructions on the apple support site. I held the reset button will the device was unplugged and then plugged it in while still holding the reset button. I held it until the green light flashed four times. But the stupid thing will not reset at all. Just the same blinking orange light. No green light. And of course, non identifiable on airport admin utility. This is really frustrating. Anyone know how to solve this problem.
Thanks

I have the exact problem described by AKAPLG. I've tried EVERYTHING with no good result.
- My network does NOT show up in AirPort Utility (and even the old Airport Admin Utility)
- Even after hard reset I can still see the old name of my network but am still unable to join it.
- I've tried connecting directly with Ethernet to my MacBook Pro, but it is unclear what I'm supposed to do next, the manual doesn't mention this at all. When it's connected I do not see my AX in the AirPort Utility menu when I rescan.
- The "Factory Reset" described by the booklet that came with the 802.11n device is inconsistent with what I see when I try it. I get a single green blink followed by a long solid yellow (sorry Amber) followed by blinking amber. I never see 4 green blinks, as described.
This is the worst Apple experience I've ever had. Period. Any more advice please before I take this POS back to the store and trade it for a punch in the ribs or a hot stick shoved in my eye?
Message was edited by: jpembert

Problem with setting up Airport Express to join an existing network

I want to use an Airport Express to stream music from iTunes to my stereo. I've followed all of the instructions in Airport Utility (latest update) to the end, when the Airport Utility starts to update and loses sight of my airport Express. I get the following message: "Airport Utility was unable to find your AirPort device after restarting. The setting for this AirPort device was successfully updated, but there was a problem in joining the network or the Airport device." After this, the only way I can get back on the internet is to use the Network panel in System Preferences. When I start that off, I get this message: "Airport has the self-assigned IP address x.x.x.x and will not be able to connect to the internet." After rejoining my network, I'm back where I started from, but the MacBook cannot see the Airport Express device. I have to do a Factory Reset, in order to start over. But I end up just where I was: with Airport Utility losing sight of Airport Express and I having to return to Network Preferences to get back on the Internet.

Welcome to the discussions, Matt!
"Airport Utility was unable to find your AirPort device after restarting. The setting for this AirPort device was successfully updated, but there was a problem in joining the network or the Airport device."
This error occurs when the AirPort Express does not receive the correct information to join the wireless network. The settings that you provided were stored successfully on the AirPort Express...what the message does not tell you is that unfortunately they were not the right settings. It's almost always a security setting that causes this error.
Please go into your wireless router and locate the settings page. We need to know the exact type of wireless security that your router is using. When we have this information, we should be able to recommend a compatible setting for the AirPort Express or another setting on your wireless router that will allow a successful connection.

Apple TV causing problems with Airplay from Airport Express?

I am having a problem with Airplay on my home network. I have two Airplay devices - Apple TV and an Airprot Express. I soon as both of these devices are on my wireless network Airplay starts to create all kinds of errors, delays, inability to connect and ultimately both AP devices crash.
The AE is connected to the existing network and is only being used as an airplay device to send music to a set of speakers.
I have looked at the knowledge base & I tried all of the following (plus every conceivable combination):
Restored both the Apple TV & AE to factory settings.
Checked both are on independent IPs.
Checked all the settings on my router.
Restarted my router.
Changed the channel on my router (it's worth mentioning here that both devices are on a 5GHz connection).
It's also worth noting that when I did a factory reset of everything and set the ATV up on an ethernet connection everything worked swimmingly until I unplugged the ethernet cable and connected the device to the wireless network.
Both work independently (i.e. when the other is not connected to the wireless network), but need restarting if the two have been run at the same time.
So - in a nut shell - it appears to me that the two devices are interfering with each other - but how?!
Are any geniuses out there able to help?
Thanks in advance.

Thanks Winston. I put the APE onto the 2.4 connection. This didnt solve this issue, but then with the two devices on the different connections I changed the channels a few times and eventually I found a coblination that works! I now have a problem where the ATV doesn't wake up to AirPlay, but I feel this is most likely a separate issue.

Problem Connecting my New Airport Express (AE)

Require Help,
I have recently moved from PC to Mac and love it however, i am facing my first hurdle. I bought AE couple of days back to play music remotely and since then i am trying my best to connect / configure with my Mac...but, no luck. I have reset the AE again and again but no luck.
When i double click on Airport Utility and message says"Airport Utility was unable to find any Apple Wireless Devices"
I might be doing something wrong???? can someone help me PLEASE....
Thank You
Message was edited by: MacTags

MacTags wrote:
Require Help,
I have recently moved from PC to Mac and love it however, i am facing my first hurdle. I bought AE couple of days back to play music remotely and since then i am trying my best to connect / configure with my Mac...but, no luck. I have reset the AE again and again but no luck.
When i double click on Airport Utility and message says"Airport Utility was unable to find any Apple Wireless Devices"
I might be doing something wrong???? can someone help me PLEASE....
welcome to the discussion area, MacTags !
congrats on making the move to the bright side of computing
your airport utility (AU) does not see your airport express (AX) yet because by default your airport express (AX) has created a separate network when you plug it in. i suggest you do this:
unplug it first. re-plug it and click on the airport icon in your menu bar. you should see something like Apple network bj1234567 or similar (it may take a little while for it to show up). in order to set up the AX you will have to temporarily join its network ! you will get a message asking +do you really want to switch networks ?+ and you do want to do that.
now you should see the AX in AU. click on the icon of the AX once to highlight it and click continue. follow onscreen instruction and, when prompted, choose to join an existing network and enter the required information for your network.
any help ?

Strange and Serious Problem With My New Airport Express

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