Strange characters displaying in FR pdf and excel export

We are using Financial Reporting on a Planning application. We have a dimension, projects, whose aliases display on the report. Now the strange part. On some projects, not all, during some report runs, but not all, some, but not all, of the spaces in the alias are translated into a question mark in the pdf, and then when the pdf is exported to excel, the question marks are translated into black diamonds with a question mark inside.
We’ve seen it happen on a handful of projects. These are from the same report, first one from report ran Monday, second one from report ran yesterday.
P.F0256REC - M88 STS Forecast
P.F0256REC�-�M88�STS Forecast
Ok, the diamonds won't paste into this message. But you can see the little squares in the second line - those are the diamonds with question marks inside.
Has anyone seen this behavior before? Or know what to do about it?
Sabrina

I've seen similar items with 2 causes:
1. When creating the alias names, the DBAs copied from emails and pasted the names in, which caused the formatting issues. Solution, get them to remove the existing alias and retype manually.
I think this is probably your problem too.
2. Font substitution: The other time was due to differing fonts installed on the developer, print server and BI server machines, causing some incorrect items to be displayed - check that the fonts are the same on all servers/instances.
Hope this helps.
Cheers, Iain

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