Strange charging problem with ZEN Mi

I bought a 6gb Zen Micro for my girlfriend but have encountered a strange problem with charging it.
If i connect it to my computer (have tried on several) the player displays the charging icon but will not actually charge (no flashing and the battery is not filled). But if i install Windows Mediaplayer 0 it will start charging on the very same USB-port. This is verified on several computers with USB 2.0. I also have an AC-charger with USB connection and can't charge with this (same problem as on PC, displays charging but is not charged).
The player is using the latest firmware and Creative support recommended me to send it in. I have however not done this yet as this does not seem as a hardware problem to me but as a problem in the firmware. If the player was faulty, why would it charge when Windows Mediaplayer is installed?
Has anyone else encountered this problem or is the player faulty?

I can't charge mine either. I got it for Christmas and have loved it, although now it's been on charge for about 20 hours and it's only showing bar.
It flashes for a few minutes and then sto
ps.
Very very annoying.

Similar Messages

Problems With Zen Touch Turn

After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

Power and Sync problems with Zen Vision:M

)Power and Sync problems with Zen Vision:MX Lately, my Vision M is having problems that when I plug it into the USB port on any PC to charge it, it lights up for a moment and then goes blank.
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The connector on the motherboard check it . It may need to be resoldered. The last time I ran into those symptoms that was the solution.

Random Problems with Zen Micro? Try a diff. USB cable

I know people have mentioned this in other posts, but I thought I would reiterate it here. Many people seem to be complaining that their player is not recognized, or only sometimes recognized, or recognized by Windows (as a USB device) but not by their Creative software, or songs won't transfer, etc. Well, I had some similar problems which ALL went away when I started using a different USB cable - the one that shipped with the Micro just doesn't seem to work consistently.
So, if you are having problems with your player that you can't seem to solve any other way, you may want to try a different USB cable. It worked for me.
Hope this helps - I am (now) loving my new Micro!

I tried a different USB cable also, I thought that it would help, but I still got the same problems. I can almost guarantee that although you think you may have solved your issues, they WILL come back.
I've also been experiencing the "Player Not Connected" problem with my Zen Micro.
I've also had the problem where the Zen Micro just freezes in the "Docked" screen even after it has been disconnected from the PC
I've noticed that these are common problems with Zen Micros with the new firmware (.0.03)
My old Zen Micro with the old, original firmware did NOT have this connectivity problem
Creative should investigate these issues associated with this new firmware, or maybe even making the old firmware available for download to see if this really is the source of all these problems.

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?Message Edited by studandydon on 07-29-20070:38 AM

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Re: Problem with ZEN MX >FYes, it's true. Creative Centrale is full of **bleep**.:robotmad: You can use it only to one thing. To convert films from your computer to their stupid format called "cmv". But even with this it's stil the same problem. This is crap, because sometimes you can do it, but sometimes not. Beside of this Creative Centrale doesn't have any good functions. For further users - don't install Creative Centrale! You will have more free space and do all things (without moving films to watch on your player) just from your computer and not this **bleep**.

Strange major problem with 975X PowerUp Intel MOBO

I’m suddenly having a strange major problem with a MSI 975X Platinum PowerUP Edition V2.1 MS-7246 Intel socket 775 motherboard. Previously, it had given me no problems at all.
It went like this:
Powered on system in the morning, booting from a cold start.
Hit DEL key to get into the BIOS.
Missed the window and the system booted into Windows normally.
Re-started the system from within Windows.
Hit DEL key to get into the BIOS and was successful the second time.
Hit the ENTER key on the first item “Standard CMOS Features”.
The DATE, TIME and other information was displayed on the next screen, but at this point, the BIOS screen became completely unresponsive to any keyboard input.
The only thing I could do at that point was to power off.
Subsequent power on boot-ups resulted in the system always freezing at the BIOS splash screen after the video card sign-on.
I have switched power supplies, hard drives, keyboards and video cards. I have disconnected everything except the video card, keyboard and one RAM module. I have switched the four RAM modules around and then reduced the RAM to one 256MB module in the proper slot. I even changed the battery on the MOBO, in case it had shorted out and removed and re-seated the BIOS chip. It still halts at the BIOS splash screen.
The BIOS chip can’t be completely dead, because I powered off and pushed the BIOS reset button on the MOBO to reset the BIOS to the factory defaults. When I re-booted, I could tell that it had actually reset to the factory defaults because I had previously set the BIOS to reboot the system on resumption of power and the factory default was to remain off until the power button was pushed, which was now the default.
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System specs as per the posting guidelines -
Board: MSI 975X Platinum PowerUP Edition V2.1 MS-7246 Intel socket 775
Bios: Version (can’t recall & can’t check since it won’t go past the BIOS splash screen)
VGA: ASUS EN7600GS nVidia GeForce 7600GS PCI-e 256MB DDR2 (also tried new XFX nVidia
Geforce 210 PCI-e 2.0 512MB DDR3)
PSU: Chiefmax 680W ATX (also tried new OCZ 700W ATX)
CPU: Intel 2.8GHz LGA-775 Core2 Duo Dual-Core Processor
MEM: 4 x Samsung 512MB 1Rx8 PC2-5300U (2GB total)
HDD: Seagate Barracuda 250GB SATA2 (also tried Seagate Barracuda 500GB SATA2)
COOLER: Intel OEM LGA 775 fan/heatsink C25897-001
OC: No
OS: Vista Home Premium 32-bit
I have been through the BIOS reset procedure several times and pretty much as outlined. As I said before, I could tell that it had taken a reset to the factory defaults, because the power on option had changed.

Strange problem with Zen Style 300

I got a Zen Style 300 for my birthday and it is given me some problems. I tried looking at this forum and on google, but so far haven't found anything like it. What happens is that during the sync process, some folders on my portable harddisk (which is where the music is located) get renamed into names with strange symbols and become unreadable. The strange thing is that it doesn't happen with all files and just as strange is that it does happen with files not related to the sync that are located in a completely different folder. You can imagine I got quite scared the first time, afraid of having lost my music collection, but on restart everything was fine again. Until I plugged in the ZEN again that is.
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I have a similar problem. It recognized and paired with a Sony Ericsson MW600 Hi-Fi Bluetooth Stereo Headset once. I lost connection, could no longer connect, and tried to re-pair it. Now it recognizes the the headset's name (MW600), but when you try to pair with it stays on a "Please wait..." message. It will stay that way forever until I press the back (left) arrow. Then the message says "Remote Device not responding" and pairing fails. This MW600 headset pairs with other devices (cell phone, PC) just fine, though, so it's not malfunctioning.
I suspect this might be a Bluetooth version compatibility issue? I say that because when I connect to a Jawbone Era (pretty new device, probably latest Bluetooth spec), everything goes fine.
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Strange problem with zen micro (I'm going mad!!

merry xmas!! I've bought a zen micro in seprember, flashed with .xx firmware; I always used it with windows 2000 with no problem, but... problems began when I've installed a pci card usb 2.0 on my pc; the card worked finely with everything but not with zen micro, that's to say that everytime I tried to import songs by media explorer, the program often wasn't able to import songs; so I've installed windows xp and flashed zen micro with 2.xx firmware (I've installed also service pack 2 and wmp0), but things have gone wrong!!! now everytime I connect zen micro to pc, xp asks the drivers, and it doesn't want neither the driver I've found on creative's cd, nor drivers downloaded from creative's site!! And it's not finished: now zen micro is without firmware and everytime I'm trying to flsh it, a dialogue box says that the player is not connect!!!
can anybody help me? otherwise I'll have to write to creative support for a substitution...
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Strange. Unfortunately MTP connection problems are very tricky to solve. It's hard to know whether the firmware upgrade was partially successful, and whether you are on v or v2 firmware. It sounds like v2 firmware, due to the connection problems with MTP.
The drivers for the v2 firmware are provided by Windows Media Player 0, and are located in the C:\WINDOWS\INF directory. You could try pointing there.
As the player has no firmware though you have to go into recovery mode, choose "reload firmware", then connect to the PC (see if it's detected) and run the firmware update again.
If this doesn't work try and find another PC, say a friend's, that meets the requirements of Win XP + SP/2 + WMP0, and see if you can update.
In terms of resolving the connection problem if it continues, have a look at this thread, particularly the reply by DM, which goes through some of the troubleshooting to solve MTP connection problems. Also look for the link "problems with connecting using MTP firmware" in the FAQ post.

Charging problem with nokia 603

Hi, I just bought Nokia 603 one week back but i had to give it back to nokia are for charging problem, anyway my point is all nokia hardly had problems with charging but now with nokia 603 it is really strange. Can Nokia please check in to this

Please mention, kind of charging problem.
Even on my 701, charging port given keeps on disconnecting now and then. Maybe because of new fast charger.
-------------------If this post helped you, click on accept as solution.------------------
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Two problems with Zen Vision: M

Hi all. I'll give my player's specs before describing the problem(s):Zen Vision: M 30 GBVersion .40.02 Anyway, I've had my Zen for about 4 months now, and up until now, it's worked perfectly. Recently, for the first time, it froze on me. I figure it was because I was shuffling through songs on random too quickly, as I see other people have had this problem too. So I reset the player, but it only rebuilt halfway; on the "Rebuilding" screen, the green line stops about halfway through. Now, whereas I once had about 2600 songs I'm down to a little over 000. I didn't think it was that big of a problem; I've either got all my songs backed up on my computer or CD. But when I connected the Zen to my computer, my computer couldn't read the device. Sort of, that is. My Zen can still charge through my computer and when I plug it into the computer, a message will pop up asking me what I'd like to do with the MP3 device. However, when I go to Zen Vision: M Series Media Explorer, I get the message "Your player is not connected. Please connect your Zen Vision: M Series to the computer." I went through the FAQ at the top of the message board and tried basically every solution outside of trying the Zen on another computer. I'm thinking it's a problem with the player, not my computer. It still acts erratically at times- like, if I leave it off for an extended amount of time and turn it on, it'll go into rebuilding mode. Other than that, though, it's fine. Could the hard dri've be corrupted Any help would be appreciated.

I have the same problem. It all started yesterday when I was installing the cd drivers in my new computer. I have searched numerous forums and some people had to return the product. Please admins help on this issue as I understand it is very serious.

Sync Problem with Zen 8GB ¬____

Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
I go to device manager and uninstall the creative zen, then take out the USB, then put it back in.
this allows me to go into dock mode, but a little vista bubble in the corner says it is installing new hardware (the zen) and after about 5 seconds, the zen is back in device manager after a "successful installation", and it once again becomes undocked untill I uninstall and repeat.
If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
so i beg of anyone who knows the cure to this problem, please help i cant see any topics for this specific problem, and none of the FAQs help ?____?
sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help

majinbell wrote:
Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
I go to device manager and uninstall the creative zen, then take out the USB, then put it back in.
this allows me to go into dock mode, but a little vista bubble in the corner says it is installing new hardware (the zen) and after about 5 seconds, the zen is back in device manager after a "successful installation", and it once again becomes undocked untill I uninstall and repeat.
If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
so i beg of anyone who knows the cure to this problem, please help i cant see any topics for this specific problem, and none of the FAQs help ?____?
sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help
Do you have Service Pack installed on the Computer? Did you try to have Windows update the driver for it's? Do you have another usb cord for the device you can use as the cord could be bad. I would try a new cord before I did anything else to my computer. Take player to the store with you when purchasing so you know that it's the right one. They're not very expsensi've(under $0.00 U.S.) You may try system restore to a time befroe you started using the Zen. BE ADVISED THAT WILL DELETE ALL FILES,PROGRAMS,WINDOWS UPDATES ECT, that where installed after the restore date. Have you formatted the playe? That too will erase all files on the Zen. I would try the format on the player first before a system restore.

Muvo Slim external charger compatible with Zen Nee

Hello.
I'm new here. I have a Muvo Slim and I bought the optional USB charger for the player so that I could charge the player without using my computer. I just need to plug the player using the charger to the power supply while the player is charging.
Now the problem is, I just got myself a Zen Neeon last month and I'm wondering whether the Muvo Slim's external charger is compatible with my Neeon? I noticed that both players are using the same USB port and I even charge them through my computer using the same cable. It would be very good if I could use the Muvo Slim's charger for my Neeon because it will save a few hours of electricity leaving the computer turned on everyday. Anyone can help? Many thanks.
Cheers.
-Rizal-

I've heard the Slim charger works with the Micro, and the Micro charger works with the Neeon. So by deduction it should work. If you want an official answer though you'll have to ask Creative Support.

Problems With Zen To

Help!:smileysurprised:
I'm going to email the creative people. I have had problems with my zen touch, I've only had it for 2 months. I had to reboot yesterday because it didn't want to turn on or off, it just had the light switch on with no screen information, it was pretty frozen. I rebooted it and connected it to my computer and it fine again but then it seemed like it was fighting to play music or be docked. Once it's docked, it fights and starts playing music again. I just got the smaller version, MUVO 52mb on my computer also. I wonder if it's because I have both drivers on there?
This is the second time this is happening. The first time, my zen touch was going crazy, and the volume and clicker didn't work. I updated it with the firmware and it got fixed. I just wonder, if I just have a messed up crazy, mp3 player? I should return it.

If this is the second time I would say that it's probably just something odd that happened and caused the Touch to go a little crazy, just some anomalous behaviour. As you already have the latest firmware you could try running a disk cleanup. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
If the behaviour continues then I would consider contacting support to get it replaced.
I doubt drivers can be the issue as assuming you're not using Win 98 SE, the MuVo doesn't use any of Creative's drivers (and they wouldn't be related really to the Touch driver anyway). It might be there is some more general USB issue with this PC though.

Problems with Zen Vision M: 30

I? am having a couple of problems with my player. I have hooked it up to every computer in my house and I get the same result from each one. When I hook the player up the blue light at the top will flash for a couple seconds then will stop. I have left it hooked up to the computer for a day and when I take it off it will not turn on. The player is unresponsi've and will not charge. Does anyone have any suggestions for my problem?

I have had this unit for over a year. The site does not seem to directly refer to it anymore but only mentions the 60 gig model until you find the right links in support. I saw your message while trying to bring mine back to life 9 months of non use. It is really to heavy for my jogs which is when I listen to music lately. Anyhow if you installed the device driver on the system it should recognise it. If you dont then windows is pretty dumb about it and a newer USB 2.0 system will shut off the current when it does not recognize it; .0 systems might charge it but 2.0 not likely. I have run into the same thing trying to get a quick charge on my motorola razer cell phone and I carry the driver on a flash dri've.
Once my zen M:30 did power up it appeared that the firmware had a problem. There is a recovery program which solved that and updated the firmware to the latest version. Since the unit worked until I turned it off I can only assume the error was caused by the deep discharge of the battery over 9 months. I did find it interesting that the 30 gig Microsoft zune crashed over leap year issues yesterday. I hope the older Zen firmware did not hav the same problem. :-)?
Anyhow the link to the recovery tool is here
http://www.creative.com/products/mp3...ol/welcome.asp
Good luck friend. Oh and the wallplug charger is a good investment. accessorygeeks on the web carries or did carry an assortment of things for the M series; cases screencovers garanteed third party chargers and usb cables

Strange charging problem with ZEN Mi

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