Strange drag and drop email issue with Outlook 2010

Has anyone experienced this? It only started happening recently. It may have something to do with an installation of the most recent Office 2010 service pack. Here's the scenario: Using Outlook 2010 professional Try dragging an email from the email list
on the right into the list of folders on the left in order to file it When the drag crosses the email list to the folder list, the email drops into some random folder The drag operation picks up a random folder and now has a random folder attached to the drag
In other words, the email disappears somewhere and is replaced by a folder in the drag operation. It's not a mouse button issue as this doesn't happen anywhere else on the system while dragging, only in Outlook. Any thoughts?
my PC Techs http://www.mypctechs.com

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these Method to troubleshoot.
Method A
Start outlook in Safe Mode, Press and hold the
CTRL key, and then click Outlook program
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try to disable
them.
Method B
We can try to create a new profile in Microsoft Office Outlook 2010 to test the issue, follow these steps:
1.
Exit Outlook.
2.
Go to Start > Control Panel, click or double-click Mail.
3.
Click Show Profiles. Choose Prompt for a profile to be used.
4.
Click Add.
5.
Type a name for the profile, and then click OK.
6.
Highlight the profile, and choose Properties. Then Email Accounts..., add your email account in the profile.
7.
Start Outlook, and choose this new profile.
If this problem does not occur in the new Outlook profile, the old Outlook profile is corrupted. We can delete that and use a new Outlook profile.
More information you can refer to this KB article:
http://support.microsoft.com/kb/829918
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Best Regards,
William Zhou
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for
TechNet Subscriber Support, contact
[email protected]

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