Strange e mail and problems with the payment - what happens to my account

Hello,
last days I got an email that my Creative Cloud subscription has been reactivated. I have this subscription not terminated or disabled. Shortly later my payment was confirmed.
When I now open Photoshop CC 2014, I get the message that there would be problems with the payment, and I can change it in my Adobe account.
The status of the subscription is: Expired on 31.07.2014  
What has happened here and what can I do now?
Thanks for your answers
Translation by Google Translator

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I have a problem with the payment?

    I have a problem with the payment, I bought before with the same account.
    but this time they say that I should contact itunes support to complete the transaction.
    can someone help me, who have had the same problem

    If you are dissatisfied with the Service you have received and wish to Contact Apple...
    India
    Start your support request online and we'll connect you to an expert.
    (91) 1800 4250 744
    www.apple.com/in/support/
    From the above Link...
    To Contact Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57

  • Problems sending mail: some problem with the outgoing mail server SMTP?

    I can't send e mails: some problem with the outgoing mail server SMTP?

    I had this same problem with both my imac and mac book pro using hotmail via mac mail with bt as my internet provider. Suddenly 4 months ago out of nowhere i could receive emails but could not send them. I scoured all the threads followed all the fixes none of them worked. However I just phoned apple support and fixed it in a matter of minutes. I am SO happy. This is what the technician advised me:
    Go to your apple icon and scroll down to system preferences. Then dependant on what machine you have it is different for my imac and mac book pro click on either air port/wifi then the advanced tab in the bottom right hand corner. Then click on the DNS tab. Hit the + sign on the left hand side and type in 8.8.8.8 then hit the + sign again on the left hand side it will create a new line underneathe and type 8.8.4.4 then hit okay on the bottom right and then hit apply, again on the bottom right. Then send a test email to check but it should be fixed.
    Had to share this. Its been driving me mad for months.

  • I am not able to open iCloud from pc, error is "problem with the server". what should I do?

    I am not able to open iCloud from pc, error is "problem with the server". what should I do?

    Go to Settings>General>Restrictions>Accounts (near the bottom) and set this to Allow Changes.  You will then be able to access Settings>iCloud again.

  • Hi  i am trying to open a pdf  but " preview " is saying that the file cannot be opened or that there is a problem with the file  - what do i do? :-)

    hi  i am trying to open a pdf  but " preview " is saying that the file cannot be opened or that there is a problem with the file  - what do i do? :-)

    Try opening the file using Adobe Reader.
    Clinton

  • If I have another iphone and restore with my Mac, what happen with the FindMyIphone if I have two iPhone's with the same backup?

    If I have another iphone and restore with my Mac, what happen with the FindMyIphone if I have two iPhone's with the same backup or sync with the same computer?

    If you have more than one device on the same Apple ID, Find My iPhone will let you choose  the one to find.

  • If different albums have the same song and I delete the duplicates what happen with the albums that should have that song, does it refrence back to the the song that was not deleted.

    If several albums have the same song and I delete the duplicates what happen then.  Does it remove the song from the albums and just keep 1 song in 1 of the albums?
    Thx got my answer not possible, it will delete th esong from the other albums

    Indeed, a song can only appear in one album.
    To check your library for duplicates use Shift > View > Show Exact Duplicates as this is normally a more useful selection. Keep holding down shift until you have clicked on the text Show Exact Duplicates or it may still use the loser definition.
    If you find that you have true duplicates you need to manually select all but one of each group to remove, or use my DeDuper script if you don't want to do it by hand. The script attempts to take account of different types of duplicates which need to be handled differently, merges playcounts and preserves playlist membership. Please take note of the warning to backup your library before deduping. See this thread for background.
    tt2

  • A lot of bug in ios 7 and problem with the iphone

    There is a problem with ios 7 when I delete history with my iphone 4s ...and only one month after that I've buy my iphone appared a problem with the wi-fi!!!!!!

    Try https://discussions.apple.com/message/23175298#23175298
    Allan

  • I buy an iphone 4s sience 6 months ago and i have problems with the battery what can i do ???

    i have problems with the battery of my iphone4s i have it sience february 17 of this year and i the time life of my battery i compare the lifetime of the battery of my iphone 4 with the iphone 4s and i look that the iphone 4 has long a long lifeime i can use  it like 2 days without charge and whit my iphone 4s like only 12 hrs what can i do?? i have the guarrantie help me =)

    Contact Apple Support.  Here's how:
    http://support.apple.com/kb/HE57

  • Viewing HTML e-mail and problems with  = (equal sign)

    Good day,
    I am having problems with apple mail rendinering html e-mail messages. There are extra = in the message body. The = appears to be line continuation character in the HTML. I have no problems viewing the message in Thunderbird or Entorage, but Mac Mail is a problem. The = appears to be displayed as a literal rather than part of the html reconstruction. Any thoughts as how to resolve this issue?
    Here is the source of the message.
    Received: from [67.17.248.27] by vms047.mailsrvcs.net
    (Sun Java System Messaging Server 6.2-6.01 (built Apr 3 2006))
    with ESMTP id <[email protected]> for
    [email protected]; Thu, 18 Oct 2007 20:48:18 -0500 (CDT)
    Received: from rhlxprd2.somecompany.com by [67.17.248.27] via smtpd
    (for relay.someisp.net [206.46.232.11]) with ESMTP; Thu,
    18 Oct 2007 21:48:17 -0400
    Received: from rhlxprd2.somecompany.com (unknown [127.0.0.1])
    by rhlxprd2.somecompany.com (Symantec Mail Security)
    with ESMTP id 4EF591901B4; Thu, 18 Oct 2007 21:48:16 -0400 (EDT)
    Received: from INEXCCL1.somecompany.com
    (inexcbe2.somecompany.com [192.168.23.36]) by rhlxprd2.somecompany.com
    (Symantec Mail Security) with ESMTP id 0B4D29C07B; Thu,
    18 Oct 2007 21:36:03 -0400 (EDT)
    Date: Thu, 18 Oct 2007 21:36:54 -0400
    From: "Pfister, Scott" <[email protected]>
    Subject: western-eroup-iso-html-nocr
    X-Originating-IP: [67.17.248.27]
    To: <[email protected]>, "Some Guy" <[email protected]>
    Message-id: <[email protected]>
    MIME-version: 1.0
    X-MIMEOLE: Produced By Microsoft Exchange V6.5
    Content-type: multipart/alternative;
    boundary="----=_NextPart_00101C811F0.87CDD9C6"
    Content-class: urn:content-classes:message
    Importance: high
    Priority: Urgent
    X-Priority: 1
    Thread-topic: western-eroup-iso-html-nocr
    Thread-index: AcgR7b/obZRXrjryTPWlwmsfeV7IJw==
    X-AuditID: c0a8195c-b0552bb000005d6c-ca-47180a036da8
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    X-Brightmail-Tracker: AAAAAA==
    This is a multi-part message in MIME format.
    ------=_NextPart_00101C811F0.87CDD9C6
    Content-Type: text/plain;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable
    this is a test
    ;alskdjf;lkajdsf;lkjsaf
    ;alsjf;lsajf;lkdsaf
    ;lasjf;lakjfds;lksaf;lkasfdj;lkasd;lkfa;lkdsf
    ;lakjfds;lsajf;lksaf;lksasdfasdf;lkjafds
    This email and any files transmitted with it are confidential and intended s=
    olely for the use of the individual or entity to whom they are addressed. If=
    you have received this email in error please notify the system manager. Ple=
    ase note that any views or opinions presented in this email are solely those=
    of the author and do not necessarily represent those of the company. Finall=
    y, the recipient should check this email and any attachments for the presenc=
    e of viruses. The company accepts no liability for any damage caused by any=
    virus transmitted by this email.
    ------=_NextPart_00101C811F0.87CDD9C6
    Content-Type: text/html;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable
    <html>
    <head>
    <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Diso-8859-1">
    <meta name=3DGenerator content=3D"Microsoft Word 10 (filtered)">
    <style>
    <!--
    /* Style Definitions */
    p.MsoNormal, li.MsoNormal, div.MsoNormal
    {margin:0in;
    margin-bottom:.0001pt;
    font-size:12.0pt;
    font-family:"Times New Roman";}
    a:link, span.MsoHyperlink
    {color:blue;
    text-decoration:underline;}
    a:visited, span.MsoHyperlinkFollowed
    {color:purple;
    text-decoration:underline;}
    span.emailstyle17
    {font-family:Arial;
    color:windowtext;}
    span.EmailStyle19
    {font-family:Arial;}
    @page Section1
    {size:8.5in 11.0in;
    margin:1.0in 1.25in 1.0in 1.25in;}
    div.Section1
    {page:Section1;}
    -->
    </style>
    </head>
    <body lang=3DEN-US link=3Dblue vlink=3Dpurple>
    this is a test
    ;alskdjf;lkajdsf;lkjsaf
    ;alsjf;lsajf;lkdsaf
    <spa=
    n
    style=3D'font-size:24.0pt;font-family:Arial;color:red'>;lasjf;lakjfds;lksaf;=
    lkasfdj;lkasd;lkfa;lkdsf
    <spa=
    n
    style=3D'font-size:24.0pt;font-family:Arial;color:red'>;lakjfds;lsajf;lksaf;=
    lksasdfasdf;lkjafds
    This email and any files transmitted with it are confidential and intende=
    d solely for the use of the individual or entity to whom they are addressed.=
    If you have received this email in error please notify the system manager.=
    Please note that any views or opinions presented in this email are solely t=
    hose of the author and do not necessarily represent those of the company. Fi=
    nally, the recipient should check this email and any attachments for the pre=
    sence of viruses. The company accepts no liability for any damage caused by=
    any virus transmitted by this email.</body>
    </html>
    ------=_NextPart_00101C811F0.87CDD9C6--

    rembsen wrote:
    - Sender has got Outlook (at least 2003)
    - Mail service is Exchange (at least 2003)
    Looks like there is a common theme there. It is probably just that the original message has been corrupted somehow. Some mail clients try harder to understand corrupted data than others. I can't really tell from your original post. With mail messages, you really need to have the original data, not copied and pasted and not forwarded. If you have such a mail message, save it as raw source, put it into a zip file, and e-mail it to me. I can tell if it is an Apple Mail problem or a MS problem. If it is an Apple problem, I can file a detailed bug report on it. You can find an e-mail address for me by Googling my nickname.

  • Problems with the payment card

    last night started to have problems with card purchases in App Store
    tested many times the correct data entry, I enter all correctly, but still gives an error "payment processing is temporarily unavailable". Tell me what's the problem?

    The iTunes Store typically does not take prepaid "credit" cards since they normally have no billing address associated against which to verify. Why the card worked before but not now I don't know, though Apple has been tightening up their security and that may have finally caught up with that card. You can try contacting the iTunes Store and asking if there is any way to use your card, but they may just tell you that it's not possible.
    http://www.apple.com/emea/support/itunes/contact.html
    If it is not, then you will need to use a true credit card or purchase prepaid ITunes cards, if Apple has issued them in your country.
    Regards.

  • Adobe PDF Pack and difficulties with the payments:

    hallo,
    My need was only to convert documents between word and pdf - nothing else. Because my master card payment went into "an ever lasting hang up mode"and conversion of the document did not work the next day, my conclution was that my initial amount (186.48 Norwegian crones for one year) went wrong. Therefore, I made a new attempt to order a new one the next day so I got the job done (Convert documents). Also here it looked like it did not work with the order: a new ever lasting hang up mode".  Some hours later it was still not possible to get the job done (from pdf to word). I was asked to update and such things, of course I want and did the click.
    Later I could convert word docs to pdf and I was happy. 
    But the end of the story was 3 payments:  
    5 Mar, 2015
    Kreditt
    NOK 186,48
    5 Mar, 2015
    Faktura
    NOK 612,50
    3 Mar, 2015
    Faktura
    NOK 187,50
    I tried the Switch button but also here the machine went in to "a never ending hang up". All this trouble only for the need of converting documents between word doc and pdf.
    Is it possible to get money back? And how to manage this?
    Dag-O

    Hi Dag-O,
    I've checked your account, and it appears that only one charge went through on our end. If you're finding additional charges on your bank account, please Contact Customer Care so that a Customer Care agent can help you get that sorted out. We certainly don't want you paying three times for your subscription.
    Best,
    Sara

  • Troubleshooting and problem with the ram

    Hi i want to know how i can fix my computer, in the afternoon i try to put a new RAM, but in the process a little sweat drop fall down to the ram, so i think&nbsp;I screwed, but when i finish i turn on and works but the screen se dark and thelast light is flashing, i cant hear is working but the mouse and the keyboard dont work, i just see the last light is flashing and i wait 30 minutes and nothing&nbsp;
    i point the light in the image, that light is just flashing! please help! and i tried to disconnect de electricity and puss the botton and nothing still with the same problem sorry forma muy bad english&nbsp;

    first thing is to remove the ram you installed and see if it works again
    second give use the system you are using this would help us help you better
    Thx dave
    yoga 2, lenovo b540
    3 custom gaming pc systems

  • IPhone SDK - post bugs and problems with the Firmware...

    So far I'm noticing issues with the 2.0(5A225c) build of the OS.
    Everything is much slower than it used to be for one. I have a simple UIViewController with a table with only 9 text elements. It doesn't even fill the screen and it scrolls like a snail. My app runs so slow, but I can't tell if it's a performance issue in my app, or a debug firmware. Even the slider to unlock is slow and so is scrolling in all OS menus.
    I also noticed in Contacts that the fast slider on the right appears but does not respond to touches. So much for actually using my phone for the next few months. I hope they fix some of this stuff soon.
    Anyone else noticing issues?

    What a relief! I can also confirm that this build is very slow. I am writing a game called Trism (www.demiforce.com for info) which makes use of layered UIImageViews for the game pieces, scoring, borders, and so on. When beta 2 arrived, I got really disheartened because suddenly everything was moving much more slowly. I initially thought the slowdown was because of some fault in my code, which led me to learn some lower-level CoreAnimation and Quartz stuff, which has got the speed back around where it was originally.
    We can only hope the slowdown is due to new features of the OS needing to be tightened up a bit, and not as a sign of things to come. Nevertheless, I encourage other developers out there to take a look at using different implementations if need be. Specifically, if your views or text labels don't require the heavy animatable features of the UIView class, try taking a look at using the lower-level CALayer class and see if that helps your performance.

  • HT3576 Can you get sound notifications for mail and iMessage with the new iPad. Under general sounds I have a sound selected for both of those. My volume is turned all the way up but I still don't get sound notifications with these apps. Suggestions?

    I have sound turned on under general> sounds. The volume is all the way up and I can hear it when i adjust it. However under notifications sound is not an option for mail or iMessage. Just badges and alerts. Both of which are on. I would really like to hear my notifications. Any suggestions.

    1. Double-click the Home button and swipe Task Bar to the right
    2. Check the volume and mute settings
    http://i1224.photobucket.com/albums/ee374/Diavonex/6d3191ba.jpg

Maybe you are looking for

  • My ipod shuffle 2nd generation is charging but not starting.

    My Ipod shuffle 2nd generation 4 yrs old is charging when i connect it to the computer it blinks orange light then when i eject it, it shows green light. But afterwards when i start it nothing happens. It used to work very nicely before but now Its d

  • Spilled a little water on my MacBook Pro

    Hello, Yesterday I spilled a little water on my macbook (Yeah, I'm stupid), but it didn't stop working, and I wanted to ask if is there anything more that I can do to guarantee that nothing will happen to it. Here's the story: I spilled about a teasp

  • Linking to a bookmark in a PDF File

    Hello All, In our Web project, we have a .PDF which opens when the user clicks on the appropriate link. Is it possible to modify the link so the PDF opens at a specific location. For other purposes, we have inserted bookmarks in the PDF using Adobe 7

  • How to return sdo_geometry from java procedure

    How can I return a SDO_GEOMETRY object from a java-stored-procedure to PL/SQL. I have a java class with methods that creates a specific polygon based on some user values. I want to return this polygon as a SDO_GEOMETRY object to a PL/SQL procedure. J

  • How Long Did It Take For Apple 2 Replace Your Broken Nano's?

    The screen cracked on my nano, so they sent me a box, and I sent it back to them. I got an e-mail that said they recieved it about 4 days ago, and Im wondering how long it will be before they send me my new one. By the way, mine was personalized. You