Strange email addresses during setup

Hi all,
Have a question that has stumped both Apple and Verizon representatives. I received my iPhone 6 plus today, and at a point during setup it asks me for my iCloud ID and password. After accepting that, it takes me to the screen asking which backup to use. After selecting the most recent (or any for that matter) it took me to a screen asking for the password associated to a completely random and strange e-mail address I have never seen. The Apple repeesentative finally told me to skip this step. I agreed, and when taken to the next step it again asked me for the password to the email address associated with purchases except it was a different strange email. I once more skipped, only to see another e-mail that I have no knowledge on and do not know anyone associated with it. Both Apple suggestions do not appear to be viable, as I never back up or sync from other computers and I haven't added any other emails to my account. I toyed with the idea that maybe I had received a floor model, but I don't think that's the case as it arrived in the original, plastic wrapped package. I realize this was long-winded, just wondering if anyone had any ideas on the cause. I searched and didn't find anything remotely related, which makes this even stranger. thanks in advance to anyone who might have a suggestion.
MIke

If you are on WiFi only then it should not cost anything...BB10 devices are capable of all data-level services via WiFi only. However, what is not controllable is what actually happens when you are traveling. For example, if you leave your Mobile Network running for roaming voice services, then there is of course some possibility that something will traverse that network instead of the WiFi network (out of range, for example). But, of you are really concerned, one way to be certain would be to keep all Data Services off while you are strictly in voice mode (e.g., not near any WiFi). When you are on WiFi, turn your Mobile Network services off and turn on Data Services. That way, you can be sure that no data services will ever traverse the Mobile Network.
However, that may be overkill...but there is no way for us to know what your carrier nor the carrier on which you are roaming might or might not do.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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