Strange error messages being logged.
Hi, my first post!
Not sure if this is the right place to ask this, but i'm getting a strange issue ever time I run Adobe Muse.
I have a fully paid up subscription, and the program runs fine, but every time I run it, two files appear in my documents folder, Muselog.txt and MuseLogPrefs.xml.
The MuseLog file contains several identical error mesages, timestamped a few seconds apart.
They are all the same and say -
"Build 6: Oct 5 2012 0:22:48.046: Error: CSI: OOBE: Serial Number: Error Code: O-10 Error Message: Unable to retrieve the serial number (Note: this may not be an error)".
This is then repeated twice more, with a later timestamp.
Anyone any idea why this is happening?
As I said, the program seems to be working fine, but what's this about a serial number, i've never had one!
And why is it logging an error all the time that "may not be an error", every time I run the program!
Any suggestions gratefully received.
Cheers, Dave.
Thanks Sachin!
I did wonder if it might be checking for something that's not actually relevant to my installation of Muse.
I did activate Muse online, and it seems to be happy that I have a valid subscription, so I guess it doesn't matter.
Adobe should address this though, as it makes it look as if something in wrong with the validation of the program.
Cheers, Dave.
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