Strange Error on Sync. "An unknown error occurred (-4)" Please Help.

Has anyone else gotten this error from iTunes when they plug in their iPod Video?
"The iPod "NameOfTheiPod" cannot be updated. An unknown error occurred (-4)."
I get this everytime I try and sync my iPod Video (60GB). I've tried reinstalling iTunes, reseting and restoring the unit, changing USB ports, etc.
Thanks,
Bill

I would suggest following this article :
http://docs.info.apple.com/article.html?artnum=301267
It would seem to relate to your ipod more closely than any other document I have seen.
Let me know,
Matthew

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