Strange happenings (mac book pro os x 10.5.8)

honestly, reading an article in any page from the internet in safari and, all of a certain out of the blue - system gets stuck with spinning rainbow wheel - what could it be?
pressing gently on power on botton will bring it back after a few minutes
anyone can assist? thanks a lot

thanks a lot caroln,
i do frequently 'reset safari', performed it yesterday last time
anway, followed our suggestion and emptied cache
and it continues to happen
wonder whats wrong?

Similar Messages

Hi all, my mac book pro boots up, but my track pad operation is strange, cannot click on anything, although it moves around screen ok. Cannot launch anything, nor close anything. Cannot get task bar to pop up either with the mouse movement.

Hi All,
My mac book pro 13". It boots ok and skype launches on boot up. connects to internet etc. However, whilst the mouse moves around the scren ok, used via the track pad, I cannot open anything, close anything, or get the task bar to pop up.
I can close the laptop down via the power key, and can use some short cut keys, but the track pad operation is iffy, can you suggest how I rectify this.
I have now solved this, for future reference, I have a magic track pad as well and that was connected via bluetooth and sitting else where in the house. It blocked the laptops trackpad operations. When disconnected, my laptop track pad works fine.
Cheers
Jazzy
Message was edited by: Method TV

Hi All,
My mac book pro 13". It boots ok and skype launches on boot up. connects to internet etc. However, whilst the mouse moves around the scren ok, used via the track pad, I cannot open anything, close anything, or get the task bar to pop up.
I can close the laptop down via the power key, and can use some short cut keys, but the track pad operation is iffy, can you suggest how I rectify this.
I have now solved this, for future reference, I have a magic track pad as well and that was connected via bluetooth and sitting else where in the house. It blocked the laptops trackpad operations. When disconnected, my laptop track pad works fine.
Cheers
Jazzy
Message was edited by: Method TV

Did anyone else get a brand new mac book pro that came with items already in the favorites tab?

just bought a brand new mac book pro went online and noticed that there were already items saved to favorites, strange things about pumpkin cheesecake.

You could have purchased a refurbished computer.
Take it back and voice your concern and where ever you purchased it from will probably swap it out for you

Why did my Mac book pro 2012 literally slow to a crawl overnight?

Hello,
Im new to Mac products so bear with me
I'm running an OS X 10.9.1 13 Mac book pro with 4 GB of memory. I can usually play video games, and edit videos with it. And overheating has never been a problem.
Today alll the applications are taking 30-40 seconds to open and even longer to click between tasks. Sometimes i see a beach balll, but generally the notebook just seems to not respond. The boot time seems to have increased too.
Disk check - Hard drive scan showed no problems and I have over 30% Disk space left
Disk repair permissions - It took about an hour and repaired some stuff. But still slow
Activity monitor
kernel_task 1.9% and activity monitor 0.6%
user % 0.3, System 0.5% and idle 99 %
Read in/sec 0
Read out/sec 0
Physical Memory: 4GB
Memory used: 3.46 GB
File cache: 1.52GB
Here are the last 40 lines from my system log
2/23/14 2:14:23.085 PM com.apple.SecurityServer[15]: Session 100021 destroyed
2/23/14 2:14:57.868 PM com.apple.SecurityServer[15]: Session 100023 created
2/23/14 2:15:11.941 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:15:11.965 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:15:25.556 PM com.apple.SecurityServer[15]: Killing auth hosts
2/23/14 2:15:25.556 PM com.apple.SecurityServer[15]: Session 100022 destroyed
2/23/14 2:16:39.323 PM WindowServer[97]: CGXDisplayDidWakeNotification [4496664883295]: posting kCGSDisplayDidWake
2/23/14 2:16:39.324 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:16:44.456 PM launchctl[424]: launchctl: Dubious ownership on file (skipping): /Library/LaunchAgents/com.gspy.koneXTD.Daemon.plist
2/23/14 2:17:18.157 PM launchservicesd[55]: Ignoring notification of asn=[ 0x0/0x20020] pid=426 because it matches an existing app App:NULL or App:"Notes" asn:0x0-1f01f pid:426 refs=6 @ 0x7f8081614750 : LASApplication.cp #883 CreatePendingApplication() q=LSSession 100004/0x186a4 queue
2/23/14 2:17:18.826 PM launchservicesd[55]: Ignoring notification of asn=[ 0x0/0x1e01e] pid=426 because it matches an existing app App:NULL or App:"Notes" asn:0x0-1f01f pid:426 refs=6 @ 0x7f8081614750 : LASApplication.cp #883 CreatePendingApplication() q=LSSession 100004/0x186a4 queue
2/23/14 2:17:29.091 PM com.apple.SecurityServer[15]: Session 100024 created
2/23/14 2:19:28.172 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:19:28.191 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:21:11.273 PM WindowServer[97]: CGXDisplayDidWakeNotification [4768613493229]: posting kCGSDisplayDidWake
2/23/14 2:21:11.274 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:22:10.196 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:22:17.090 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 7.89 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:22:58.825 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Activity Monitor" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:22:59.000 PM kernel[0]: Network delay is not specified! Defaulting to 0x384
2/23/14 2:23:00.724 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Activity Monitor" after 2.90 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:23:07.929 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock .extra.xpc/
2/23/14 2:23:08.536 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/X PCServices/com.apple.internetaccounts.xpc/
2/23/14 2:23:09.148 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/XPCServic es/com.apple.ShareKitHelper.xpc/
2/23/14 2:27:53.101 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bd67d90(2001)
2/23/14 2:27:53.119 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bd67d90(2001)
2/23/14 2:29:08.634 PM WindowServer[97]: CGXDisplayDidWakeNotification [5245972462570]: posting kCGSDisplayDidWake
2/23/14 2:29:08.635 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:34:57.486 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0be89340(2001)
2/23/14 2:34:57.503 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0be89340(2001)
2/23/14 2:35:01.526 PM CalendarAgent[165]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo=0x7feba2648150 {NSUnderlyingError=0x7feba24b7430 "The network connection was lost.", NSErrorFailingURLStringKey=https://SHEEP%[email protected]/dav/SHEEP/Inbox/, NSErrorFailingURLKey=https://SHEEP%[email protected]/dav/SHEEP/Inbox/, AccountName=Yahoo!, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The network connection was lost.}]
2/23/14 2:35:01.531 PM CalendarAgent[165]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7feba24b8060; Sequence: 0>] to failed operations.]
2/23/14 2:39:26.513 PM xpcproxy[455]: assertion failed: 13B42: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2
2/23/14 2:39:32.079 PM WindowServer[97]: CGXDisplayDidWakeNotification [5869414010683]: posting kCGSDisplayDidWake
2/23/14 2:39:32.080 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:40:10.349 PM Console[458]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
2/23/14 2:45:31.910 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0cef0(2001)
2/23/14 2:45:31.927 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0cef0(2001)
2/23/14 2:45:44.430 PM WindowServer[97]: _CGXHWCaptureWindowList: No capable active display found.
2/23/14 2:47:18.070 PM WindowServer[97]: _CGXHWCaptureWindowList: No capable active display found.
2/23/14 2:47:25.557 PM WindowServer[97]: CGXDisplayDidWakeNotification [6342890267747]: posting kCGSDisplayDidWake
2/23/14 2:47:25.558 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:56:55.548 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:57:09.548 PM WindowServer[97]: disable_update_likely_unbalanced: UI updates still disabled by application "Console" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
2/23/14 2:57:26.996 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Console" after 32.45 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:57:27.008 PM Console[458]: void CGSUpdateManager::log() const: conn 0x12687: spurious update.
I heard some people could interpret this. I'm currently using a library PC cause typing on my Mac would take eons......its that slow
can anyone help?

Please don't post "etrecheck" output in a reply to me. I have no use for it.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|Genesy|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(awk '/^D/{print $2; exit}' "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%_$d*} ${f##*.} "$e"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I am not able to enter the password and also can not able to open any application in my Mac Book Pro;to log in I have to force shutdown.

Hi
My Mac book pro is behaving strangely. I am not able to enter the Password and can't open any application/folder. To log-in I have to give forced shutdown. When ever I try to open any application the screen turns grey (some times) and the window pop up " --------- quit unexpectedly".
I updated the OS too from the available updates but the problem persists. I have reasonable amont of data in it, which definitely I do not want to loose.
Kindly let me know how can I come out of the above scenario?

Hi Susan,
In that case I will recommend that you consult a local technician/IT team and see if there is some network connectivity issue with your machine.
- Abhishek Maurya

HT201364 Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machin

Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
Brian

Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718

Phantom non existent external monitor on Mac book pro

Hi all, whenever I open my mac book pro, or wake it from sleep, the screen turns blue and it auto-detects a monitor that is not attached - a generic VGA display - the image at the following URL displays when an external monitor is NOT attached:
http://ellington.tvu.ac.uk/images/displays.png
I have to click 'detect displays' between 8 and 14 (sometimes more) times to trigger another detect routine that always changes to reflect the actual state of monitors.
I have a cinema display and when connected to the MBP - on start-up or awaking from sleep, the MBP often fails to detect the connected monitor and yet displays the same display status as above a generic VGA display - click 'detect displays' 8-14 times and it detects the cinema display. Whenever the machine / display sleeps, it seems to be a lottery as to whether the true display status is retained or whether the MBP detects the phantom monitor, blackens the cinema display and requires the (getting very tedious now) detection routine to get back to what's expect. At that point, all windows have resized and shifted position. I've described the problem to several in-store genius's with no obvious answer. I did not do a clean install from Tiger, but wonder if it would've helped.
What do you reckon? Hardware failing or some strange software problem?
Thanks in advance, Ian Grant

Yesterday I found the same problem. I disconnected from a Dell Projector and then later that night I noticed that my computer still showed two monitors. I'm still able to connect to an external monitor and it will detect it. However, immediately after disconnect the phantom display is back.
A little annoying because I'm always having application windows open on that phantom display.
Also I noticed that when I plugged into the projector the color was off significantly, as if there was a bad connection. I tried a variety of connectors and connected my laptop to a variety of different external monitors and all of them work flawless except for the Dell Projector. (I didn't try it on another projector because I only have the one.)
My conclusion is somehow when I disconnected from the projector I hadn't fully shut down or gone to sleep or my computer was in the middle of a disconnect when I closed the lid and this interruption as my computer transitioned from 2 displays to 1 created the phantom display. Hope to see a solution to this.
Thanks

Help with my oki b4100 on a mac book pro 15"

Can anyone help. I recently upgraded from a imac to a mac book pro. All fine untill i started to add my oki b4100 through USB. I can print test pages and have the drivers supplied but can not find when i go to add the printer the option for oki usb. Is this a intel problem/mac book. Worked fine on my imac.
Can not find another driver for this.
Hope you can help

Yes, I have 10.7.5.
I don't get any error message. It just does not download. But it does on a mac mini on the same network, and with an older version (snow leopard). Very strange.
It would be helpful if I could download a full version of Maverics on any computer (inclusive Windows PC
Regards
Bruno

Impossible to download Mavericks on a mac book pro 15'' 2008 with lion

I cannot download Mavericks on my mac book pro. I cleaned it with Onyx, repared the permissions, gave my id in App store, which was recognized, deactivated my Intego Antivirus, no way.
It works on a mac mini with snow leopard, but it does'nt put the file under the downloads so that I can copy it.
My Mac is given as compatible with Mavericks.
I found much messages on Internet about analogous problems, but no fix.
Is Apple aware of this? Is anybody knowing a remedy?
Regards
Bruno

Yes, I have 10.7.5.
I don't get any error message. It just does not download. But it does on a mac mini on the same network, and with an older version (snow leopard). Very strange.
It would be helpful if I could download a full version of Maverics on any computer (inclusive Windows PC
Regards
Bruno

Whenever Retina Mac Book Pro runs HOT - FCPx runs NOT - And it does so A LOT

These past weeks I have been doing more and more work on the Retina Mac Book Pro. Only thing that has been bugging me is that I cannot seem to rely on its performance. At times FCPx is blazing fast and others so slow that one could think I was running it on an iMac from 1998.
Once it gets slow... It will take about 5 seconds for a clip that I select in the event browser to appear in the viewer. And i.e clicking the inspector will take about 4-8 seconds for it to open...
So I decided to troubleshoot.
Basically it is VERY simple.. Whenever the fans start churning on the Retina Mac Book Pro, the whole app simply quits performing. Shutting down the computer for about 10 minutes will alleviate the problem. Other strange thing is that no other app seems to be affected by this issue. PPRO, AE, Photoshop, Aperture, Safari etc etc etc... Only FPCx and Motion. I have not experienced this problem on any of my Mac Pros.
Problem is that the fans start spinning like crazy only after 10 min. of working in FCPx. And that with Proxy Media.
I have been noticing that people on newer (Thinner) iMacs are complaining over performance issue and wonder whether those might be heat related as well.
If anyone else are experience such issues, I sure would like to hear about it. And if anyone has suggestions to a possible workaround I too would love to hear about it as this is killing my workflow !
Thanks
Specs
rMBP 2.6 GHZ | 512 SSD | 16 GB RAM | 1GB NVIDIA Graphcis (Always set to high performance)
OS X 10.8.2 | FCPx 10.0.7

Studio Engineer wrote:
… no other app seems to be affected by this issue. PPRO, AE, Photoshop, Aperture, Safari etc etc etc... Only FPCx and Motion.
me no engineer ... ahh, you did know that!
but …
Aren't FCPX + M5 the apps in your list which rely most on the graphic card? I'm not familiar with Grand Central and other OS-designs, nor can i confirm a built-in heat-sensor for that part of the Mac, there are sensors erverywhere - why not? …
But if I had designed the graphic-card as co-processor, this would be essentiell.
And your observation and conclusions make a lot of sense!

Hard Drive / software issues on Mac Book Pro

I am a new MAC owner! I have splashed out on a 17" Mac Book Pro with standard configuration of 2Gb Ram and 160GB HD. iLife 2006 is on as standard and I have loaded Parallels with MS XP service pack 2, Office 2004 iWorks 2006 and Reunion Family tree software and iTunes with all my music transfered from my old PC which fills about 8GB on my 80GB iPod. Last night I tried to load my back up documents from a portable HD it all started ok then an error message said not enough memory. When I checked the HD there was only 8.14Gb of space left on the HD with the rest being taken up. iTunes seems to have 79GB of space and iPhoto abot 60GB with about 100 photos in.
Does anyone know where all my HD resources are? Have I inadvertantly given everything over to windows in some strange way? What has happened? HEEELLLP! Please.

it might be worth reposting over in one of the Mac Book Pro forums. (you're currently posting in iTunes for Windows, and the Mac specialists may not see you here.)
Mac Book Pro
a note about your itunes problem on the old PC:
http://discussions.apple.com/message.jspa?messageID=4446770#4446770
... what you're getting there is consistent with itunes being run in an odd "Display Settings" compatibility mode.
use the following document to find where the compatibility mode controls are kept:
iTunes for Windows: How to turn off Compatibility Mode
now below the checkbox discussed in that document, you should see three different checkboxes in a "Display Settings" area. make sure that none of those boxes are checked.
does that help with the display problem on that PC? (if you've still got it about?)

Mac book pro shuts down without warning

So I have the mid 2012 mac book pro 13 inch and recently its been turning off randomly without warning and I tried resetting the pram and smc and it didnt do a thing plus when I click on the battery icon on top menu bar it usually says service or replace battery but now no error comes up and sometimes it will go from about 0 percent back to 100 percent but the strange part about this whole thing is that when the computer shuts off and I turn it back on the battery is still at 100 percent

You should take it in to an authorized service place for testing/service.

Yosemite update, MAC Book Pro early 2008 - Dead like. Overheated, Blank screen

Before 3 days I installed the latest updated for Yosemite. After the update, I make the laptop “sleep”. But I noticed that while sleeping the power LED indicator behaved in a strange way. Also the laptop was very hot and after couple of hours of sleep, It count be powered on.
I pull out the battery and power cable to cool id down. After that is was OK.
This same scenario was repeating last 2 day, always while the laptop was off/in-sleep.
Now no the 3th day, I noticed the battery is drain out. Now it is fully recharged, but the Laptop want to power on.
After powering on, the Led indicator is glowing like (half-intensity) and noting happens. The screen is blank.
Can someone advise me, what to do?
Some notes:
================
-The device is MAC Book Pro early 2008
-The battery is New, used for about 3 weeks, without problems
-I tried and alternative (old, original) battery, but it is the same. Which makes me think the problem isn`t in battery.
-It happened right after the Yosemite update.
-While sleep it was very hot
-LED indicator behaves strange
Thank you for any advice or tip.

Sorry for the spelling I am dyslex.....
I had this happen to.
For some unknown resin my 2.5Ghz MacBook Pro overheated and witch killed it. Requires a new Logic Board.
Resions for this diagnoses:
1) The laptop was running Sarfia in Yosemite before before I closed the lid.
2) I did not take note that when I had put the laptop down it had not gone to sleep.
3) When after 3 hours shopping, I picked the laptop up it was VERY! hot on the bottom (much hotter than it has ever been) (and it was not the battery)
4) Before I got it turned off by pressing the power button the fans where running but not fast.
5) I let it cool down before trying to turn it back on.
6) I tried all the reset operations
7) The disk drives (HDD and Optical) spin up and did the diags.
What I don't know is:
1) Why did not the thearmail shutdown not kick in?
2) Why when I picked it up and it was clearly VERY HOT! the fans where not running fast?
3) If the OS was doing something (update while asleep)?
4) If the OS was doing something how and why did it stop the fans spinning fast to keep the laptop cool.
Sadley I now have to shell out for a new Logic Board.

Mac book Pro might have a virus please read and help

Hi guys Ive had my mac book pro for 3 years. Recently i keep getting pop ups from strange sites but primarily mac keeper. i haven't downloaded anything but my sister was watching a movie online a couple of days ago and I think thats were it came from. So firstly every time i go to my Safari Preferences and change my homepage, i close everything, and when i open it I'm brought to the same page which is something called only-search.com. Its ALWAYS my home page no matter how i try to change it. Another thing is that when i type in a search, the little text on the right says google search but when i actually search for it, it always goes to a yahoo search. The popups seem to come randomly when I click on websites. They open new tabs and promote their crap. Please help!

Download Adwaremedic:
http://www.adwaremedic.com/index.php
This may alleviate your problem.
Ciao.

Why ismy mac book pro making a beeping sound every few minutes?

My mac book pro 13" is making a strange sound evefy few minutes. It sounds like a rock being dropped in a pond. I replaced a faulty hard drive recently and I wonder if it is related to that issue.

A rock being dropped in a pond is not a beeping sound. Which one is it?

Strange happenings (mac book pro os x 10.5.8)

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