Strange Imported Video Poster Frame Colors

I've had this weird problem since the days of iTunes 9, and I haven't found a solution yet.
When I import videos into iTunes, the colors in the poster frame are all messed up, and very much different from the colors that actually appear in the respective frame of video.
This has significant ramifications since when I sync these videos to my iPhone, the "corrupted" poster frames are shown in the iPod app.
What could be causing the problem, and how can I fix it?
EDIT: I should add that the videos I'm importing were either created in iMovie on my Mac, or converted to a format playable on my iPod using Handbrake. This anomaly appears to be affecting all imported videos, not just the ones converted using Handbrake. Video purchases from the Store do not appear to be affected.

I don't know how it was fixed, but the problem seems to have gone away in iTunes 10.1.

Similar Messages

IPad video poster frames white box with grey tv, looking for fix

I have searched the forums and can not find a working solution.
I have mpeg4 Apple TV/ iPad videos that I have added to my iPad through iTunes.
When they came in, all the poster frames were black, as that's the first frame of video. I manually went though iTunes and set each poster frame.
I then sync and reboot on the iPad. Poster frames are now white squares with grey tv.
Repeated the above twice.
Signed in and out of home share (as suggested by one forum) and reboots iPad.
Have removed all files from iPad and then added back. Back to black poster frames.
I have no way to check if the poster frame are correct as in iTunes, I can only see files on the iPad in list view. When I do get info, there is nothing about the poster frame.
Any help or ideas would be appreciated.
Ipad2
iOS 6.1.2
iTunes 11.0.1
MacPro OSX 10.7.5
Thanks!

BUMP.
Still looking for an answer on this. In addition to the above:
I have tried setting the poster frames inside of iTunes
I have tried setting the poster frames outside of iTunes and then importing onto the iPad though iTunes.
Setting ratings made no difference.
I can not add artwork manually, it is greyed out in the info pain and not accessible.
Still same results. Now all video files are a Grey Square with a different symbol depending on what "Media Kind" the file is set to. And in fact, when I do this, the files disappear from iTunes and I can no longer find them.
Apple, Please help!!
Reading the Forums, this is a problem that has yet to be answered.
Ipad2
MC770LL/A
ios 7.1.1

How Set Video Poster Frame (Image) for Intro Media?

iBooks Author Mavens,
How can the Poster Frame (aka, Poster Image) for the Intro Media segment of an iba video be set?
Irrespective of anything I do with the Widget Inspector...such as attempting to move the Poster Frame to a frame at the desired ~7 second point (in a ~10 second clip)...iBA keeps resetting the Poster Frame to ~2.5 seconds (not wanted).
Very, very frustrating...suggestions?
Many, many thanks!
Plane Wryter

If you use a video in any place but intro, will your iBA let you choose and keep any poster frame setting you like?

Video Poster Frames

Hi Everyone,
Can someone assist me please. I'm trying to automatically auto-generate poster frames for videos. Currently I have videos that's embeded into our site, before pressing play a blank screen is displayed. I would like to have someway of going into the video for say 30 seconds and display that as the poster frame prior to pressing play.

The YouTube preview images are created during the upload/encoding process.
It has nothing to do with the YouTube player.
Strobe Media Playback is a video player.
There is no encoding process which can create and save an image.
You may be able to automate the create-poster-image process on your server using FFMPEG.
Search for "FFMPEG poster image" and you will find some methods using PHP for example.
There was (may still be) a plug-in for JW Player for creating preview images.
It involves a SWF plug-in file and some PHP code.
I could not get it to work as there was little to no documentation.
Perhaps for commercial subscribers they provide help to get it working.
It may be possible to create a Strobe plug-in to do something similar.
But the Strobe project seems to have gone dormant so you are definitely on your own for that one.

Imported Video Loses White Color

Hi,
I have a video with a pure white background (255,255,255). In
fact my test video is just a white screen for 10 seconds.
No matter what format I import it into flash in, when it is
in flash the white has gone ever so slightly grey. Usually
254,254,254.
this is causing me real problems.
How do I make the white stay white?
Many Thanks
Simon

Simon,
I have a friend that uses a Mac with Final Cut Pro and videos
(animations, not DV) he sends me to embed into Flash for his web
has a slightly grey background - some more sever than others. Yet,
I have created videos using Premiere Pro and do not show the grey.
Presently, we feel it is happening within FCP. Exporting
these as MOV, AVI, or FLV will also show the grey if played against
a white background.
I am suspecting the white balance settings within FCP
defaults to this value but I know nothing about how to alter this
in the NLE. Perhaps it has to do with broadcast safe values of
chroma and luma being different than what is used on an HTML?
If video authoring is done in FCP, it would be interesting to
note if anyone else has seen this. I have not found an explanation
in any forum yet. Until now, I thought it was operator error on our
part.
If the movies are from DV, then I certainly suspect the white
balance settings of the camera and/or those of the NLE.
Perhaps this question should be posed on another
forum?

Has anyone else encountered a problem with poster frames not recognising a video's pixel aspect ratio

I'm discovering a strange effect with some of the .mp4 videos I've upload into iBooks Author. They're Pal SD 4:3 .movs with a 16:9 pixel aspect ratio and they play out fine on the iPad. However the iBooks software seems to be ignoring the pixel aspect ratio of the poster frame. This leads to the situation.
1) When I drag my video into iBooks author all looks good - the video is 16:9 and if I choose to set a poster frame (or leave it at default) it looks 16:9 in the iBooks Author.
2) I preview my book and it opens in iBooks on the iPad. But now the poster frame aspect ratio is 4:3
3) I click on the video to start playing and it immediately jumps to 16:9 aspect ratio and plays out fine.
4) If it scroll down a couple of pages and then scroll back the video poster frame has now reset itself to 4:3
This sounds like a bug to me. Anyone else had it? Do you know if it's possible to report bugs without having a Developer licence?
Thanks for any help
Rob

While there is no formal bug reporting method similar to what devs have w/apps, iBA does have a 'Provide iBooks Author Feedback' menu item.

Video to Frames is no longer in photoshop. Any Alternatives other than using gimp-gap?

As some have found out like me, you can no longer edit any video in photoshop. I have elements 13 and import video frames is missing and was removed since 12. Right now in order to make gifs, i either have to do it frame by frame manually in photoshop, which for anything more than 3 frames is bogus, OR.. hilariously enough use GIMP 2.8 with the GAP plugin that has been out of date since gimp 2.6.... it still works but is a little wonky.
So gimp currently has a feature that WAS IN photoshop but doesn't work anymore. Import video to frames was one of THE reaons i bought elements because EVERY SINGLE TUTORIAL for making gifs used.. you guessed it... import video to frames.
So now i would really like to use photoshop so is there any 64 bit compatible plugin or program that can do this or did photoshop just lose the ability to pretty much do any gif's at all... in a time where its become a pretty big thing?

As some have found out like me, you can no longer edit any video in photoshop. I have elements 13 and import video frames is missing and was removed since 12. Right now in order to make gifs, i either have to do it frame by frame manually in photoshop, which for anything more than 3 frames is bogus, OR.. hilariously enough use GIMP 2.8 with the GAP plugin that has been out of date since gimp 2.6.... it still works but is a little wonky.
So gimp currently has a feature that WAS IN photoshop but doesn't work anymore. Import video to frames was one of THE reaons i bought elements because EVERY SINGLE TUTORIAL for making gifs used.. you guessed it... import video to frames.
So now i would really like to use photoshop so is there any 64 bit compatible plugin or program that can do this or did photoshop just lose the ability to pretty much do any gif's at all... in a time where its become a pretty big thing?

Lightroom 5 Video - What is a "Poster Frame" ?

Hi, in Lightroom 5's video editing i can set a "poster frame". Could you tell me if that is one or more of the following, or something more/else?
the definition of the Youtube preview image if i upload the video?
the definition of the video's preview image inside Lightroom?
a new, separate still image file showing the video's moment i had selected when clicking "Set Poster Frame"?
I have very conflicting information about this from experts and i would appreciate answers from all who are really sure about what they say and who have actually used the "poster frame" feature successfully.
Thanks for your help!

Hi. Did you ever get an answer? I'm curious to know how the poster frame is useful outside of lightroom. So far, I've noticed that it does not translate when i import a video into aperture. Does it write the frame location to metadata?

How do I select the Poster Frame when exporting to video?

PP CS6
I cannot find how to select the frame that I want to appear as the Poster Frame in the exported video.
I can select it I can change one by right clicking an imported video OK but not the sequence!
I've been through every menu I can find & even Lynda.com training!
I'm sure that there must be a way but I'm blowed if I can find it!!

There are two common meanings for the phrase "poster frame":
A standalone image on disk (JPG etc) which is displayed by a player before the video is loaded - commonly used by video player apps on websites (YouTube etc), InDesign and PDF files, etc. so the video asset doesn't have to be opened in order for the viewer to see what they're about to watch - although the image is normally captured from the video it doesn't have to be.
An image resource embedded into the XMP/ID3 data of a video or audio file which can sometimes be shown in the player, but is normally set because it appears as the thumbnail image when viewing the files in Finder or Windows Explorer. It's not part of the content stream, it's in the file header. In MP3 files it's used to store album artwork.
You can create standalone JPEG images from PP using the camera icon below the monitor and can semi-automate the export of a still image alongside your video using presets in Adobe Media Encoder, but there's no option in PP (or via Adobe Media Encoder) to specify the embedded poster image in a rendered media file. Several third-party apps can do it, either during render (Compressor / Squeeze) or after the fact (Quicktime Pro), but support for these embedded resources depends on the wrapper for the video file.
The ability to set a 'poster frame' in the clip bins in PP is solely there to help you organize your project assets visually - for example if the imported footage starts from black, or if you want to choose a frame where the slate is visible - but your choice has no effect on the sequences at export and isn't written back into the original footage.

Photoshop CS3 crashes when importing video frames to layers.

This is perhaps not the correct place to post this, but I am new to the forums, as you can see.
I saw that there was a post about this sometime last year, and I tried all the methods offered to fix the problem, but none helped.
Each time I make an attempt to import video frames to layers, I get as far as the "select range to import" screen, and then when I select the range and click ok, it says "Adobe Photoshop has stopped working. A problem caused the program to stop working correctly." And then it closes.
My operating system is Windows XP, the photoshop type I use is CS3 as I mentioned before, and I have installed Quicktime 7.3.5.
I checked one of the files I tried to use with the Mediainfo program as suggested, and got the following:
Format: MPEG-4
Format profile: Quicktime
Codec ID: qt
File size: 176 MiB
Duration: 18mn 33s
Overall bit rate: 1 327 Kbps
Writing application: Lavf53.24.2
Hopefully this is enough information for someone out there to help me, because I haven't the slightest idea how to fix it. Thank you in advance.

Convert the file in ffmpeg/ MPEGStreamclip or another tool or export it from Quicktime Pro using anotehr CoDec. PS just sucks at dealing with these compressed files and using such an old version doesn't help with contemporary digital video from a camera...
Mylenium

Imported Video comes in one frame at a time

I am working with a Sony DCR-TRV310 NTSC camera connected to my MacBook Pro (OS10.6.7) through a fire wire cable. I was able to import the video into iMovie 9 but each frame comes in as a separate clip. When I press the space bar to view the project, the frames go by very quickly. The only thing I could think of doing was to slow down the speed of the frame but this will take FOREVER if I have to do it for each frame.
I am looking to edit old home movies that were transferred onto Hi8 tapes on a digital setting. I was very proficient with earlier versions of iMovie but have not worked with iMovie 9 with imported video.
I have found some of the posts helpful...breaking up projects etc. but could not find anything relating to this problem.
Any help would be greatly appreciated. I am working on a video of my brother's life for my mom.
Many thanks,
Madalyn

I have been doing a lot of reading of the posts and realized that the frame issue is just part of the import process. What I can't seem to figure out is how to deal with the fast and choppy video. I have two mac book pros, one with iMovie 9 and one with iMovie 6. I checked on the available space and it is not an issue as I over 100 GB available on either machine.
Any help on what to do about choppy video would be greatly appreciated.
thaks

Poster Frames on Ripped Videos Lost, Not Synced to iPad or iPhone

iTunes 10.2.1 on latest Mac OS X 10.6.7.
I have videos which I've ripped from Blu-ray via MakeMKV and Handbrake. When I import them into iTunes and then set a poster frame, more often than not:
1. The poster frame is easily lost, especially if I do a Get Info on a movie. Sometimes the poster frame disappears without me having done anything.
2. The poster frame is not included when I sync the movie onto my iPad or iPhone.
3. Also, chapter thumbnails for chapters appear in all black on the iPad or iPhone.
This is seriously lame. Does anyone know of a solution for these problems? Is ANYONE from Apple working on this? This USED to work in the days before iOS 4.2 and iTunes 10.

I've just experienced similar problem at work and found a solution to some extent. Initially we got the video artwork looking correct in itunes by right clicking on the video window whilst it was playing and clicking 'set poster frame', however although this worked for itunes the artwork dissappeared once on the iPad. The solution I have found is to use metaX on the pc to set the .mp4 video artwork and then use itunes on my mac to sync the videos. It's worth noting that every time I tried to use the mac version of metaX to add the artwork it made the entre video into a black screen.
Basically it seems itunes fails to proerly tag the metadata of some files, luckily other programs like metaX seem to do it ok.

How to make a Poster Frame in a Flash 8 Video player

Hi to all,
I want to make a poster frame (a simple jpg)
to display before the FLV video plays.
So first the user to click the play button or on this poster frame.
The code below does exactly what I need, but it is in Flash CS4.
How could I do the same with Flash 8 Pro (ActionScript 2.0)?
Any help?
import fl.video.VideoEvent;
function showPosterFrame(event:Event):void {
    myPoster.visible = true;
function hidePosterFrame(event:Event):void {
    myPoster.visible = false;
function playMovie(event:MouseEvent):void {
    myVideo.play();
myPoster.addEventListener(MouseEvent.CLICK, playMovie);
myVideo.addEventListener(VideoEvent.PLAYING_STATE_ENTERED, hidePosterFrame);
myVideo.addEventListener(VideoEvent.COMPLETE, showPosterFrame);
Iason_K

are you using an flvplayback component?

How to make a Poster Frame to Flash 8 Video

Hi to all,
I want to make a poster frame (a simple jpg)
to display before the FLV video plays.
So first the user to click the play button or on this poster frame.
The code below does exactly what I need, but it is in Flash CS4.
How could I do the same with Flash 8 Pro (ActionScript 2.0)?
Any help?
import fl.video.VideoEvent;
function showPosterFrame(event:Event):void {
    myPoster.visible = true;
function hidePosterFrame(event:Event):void {
    myPoster.visible = false;
function playMovie(event:MouseEvent):void {
    myVideo.play();
myPoster.addEventListener(MouseEvent.CLICK, playMovie);
myVideo.addEventListener(VideoEvent.PLAYING_STATE_ENTERED, hidePosterFrame);
myVideo.addEventListener(VideoEvent.COMPLETE, showPosterFrame);
Iason_K

are you using an flvplayback component?

DynamicLink Media Server won't let me import video for video frames to layers anymore.

I am trying to load a video into photoshop cc (trial) via File > Import > Video Frames to Layers. It has worked in the past, but for some reason has seemed to have stopped working. I have uninstalled and reinstalled 3 times, and I've shut down my computer and rebooted it multiple times. I have also looked into the other questions listing "dynamiclink media server" as a problem and have tried to figure out what is wrong, or how to fix it. I have not been able to understand what I should do, so I was hoping someone would know how to help me.
I have a macbook pro, which is about 2 years old. That's all they've told me to list, so thank you if you're able to help!!!

Were you able to solve this problem?
I am experiencing the same on
Computer Environment:
MacBook Pro Early 2011
Graphics AMD Radeon HD 6490M 256 MB
Memory 16 GB 1333 MHz DDR3
SSD with 512GB; about 81GB are still free
Software:
Mavericks OS X 10.9.5
Adobe Mastercollection CS6 Extended, 64bit.
Including the Dynamic Link Media Server Update 1.0.1 are all individual apps up to date as of today, March 9 2015.
Quicktime Player (v.10.3)
I am also following this discussion Re: trying to import video"Could not complete your request because it is not the right kind of document"
but non of the solutions under the post #4, #17 either did not work or applied to me, because they were suggested for a Windows user.
Other notes:
Bridge is not working at all. It launches, but crashes as soon as you see the workspace.
Hence, Mini Bridge in Photoshop is also crashing.
I do have all codecs for the videos, that I was trying to open, though.
It cannot be an issue, that I have not enough RAM.
After several other problems with After Effects, Premiere Pro and Media Encoder, which remain partly unsolved, this post starts form a fresh installation of the whole Adobe Suite. Even used the Cloud Cleaner Tool beforehand and made sure, all presets are from this CS6 version only.

Strange Imported Video Poster Frame Colors

Similar Messages

Maybe you are looking for