Strange iPad 2 connection/recognition problem

Both my new macbook pro and air do not recognize iPad 2 at all while strangely they recognize iPhone 5 and the iPad 2 is recognized by old Window PC. All software are up to date. No jailbreaking. Any help would be appreciated.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
 Cheers, Tom

Similar Messages

  • IPad cannot connect iTunes problem :(

    This iPad cannot be used because the required software is not installed.Run the itunes installer to remove itunes, then install itunes again.
    I had try many times remove itunes, then install itunes again, still face this problem.
    I also look for another way to solve this problem from Google search , still cannot solve.
    Initially suspected the problem from "Apple Mobile Device Support", I can uninstall the program.
    (I use win8)

    Hi fleejj,
    The article linked below details a step-by-step guide for removing and reinstalling iTunes and its related components. Be sure to follow each step, as this is necessary to verify that the Apple Mobile Device Service is installed and functioning correctly.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    https://support.apple.com/en-us/HT204275
    All my best,
    Allen

  • Apple Base Station Connection/Recognition Problem

    I have just purchased a Airport base station to use as a replacement for another router which has died. I have gone through the set-up routine, double and triple checked my connections and despite it all, I cannot connect to the Internet nor can I reestablish a wireless network within my home. All the lights on the base station are appropriately lit as per the manual. When I connect my internet connection directly to my iMac I have no problem accessing the Net.
    My iMac does not appear to recognize the base station. Can anyone give me any troubleshooting tips as to how I can reestablish my wireless network and also connect my iMac directly to the Net. It should not be so much trouble to do so with all Apple equipment.
    Thank-you.
    iMac G5   Mac OS X (10.4.3)  

    Gary as you say it shouldn't be this much of a problem with all Apple equipment.
    However sometimes after doing one thing or another you will need to do a system reset to make it work.
    Normally you simply connect from the Modem they furnised you to the WAN port on an Airport Extreme Base station that is the port with the circle of dots, and the port with the 2 arrows pointing away from one another is for plugging in a hardwired computer.
    It should be set up for the Airport to DHCP and it should assign IP's
    Most of us that use the Airport Extreme or Express Base Stations use the Airport Set-up Assistant and Airport Admin Utility Software that comes with your Mac with Airport technology.
    Often times if your confiquration is correct, and if you have a Power blip or you loose the connection there is a correct way to reset your system when about all else fails, and that is first turn off your computer.
    Next pull the Power adapter from the back of both your Modem and the Airport Base.
    Next is normally the hardest part because when this happens we are normally mad enough to throw it all out the window from jacking with it for an hour or 2.
    You have to wait at least 5 minutes.
    After your wait.
    Plug in the power adapter to the Modem and wait until it reaquires the signal and depending on the modem they furnished you want 3 lights from left to right.
    After you get this far and all looks ok you can plug in the Power Adapter to the Airport Base and again you must wait for the lights and signal, this will also take about a minute. NOTE: If you get in to big a hurry and don't let the equipment do it's work you will have to repeat to get it to work properly.
    Now that you have both of these up and running you can restart your computer. This is the recommended reset by almost all Modem and Router Manufactures.
    You should be good to go.

  • Ipad Camera connection kit problem with SD card

    I have a gen3 ipad and have the camera connection kit which consists of 2 connectors. 1 is usb and the other is SD card. The usb when hooked to camera works just fine but the SD adater does not see any sd card I put in.

    The SD reader will only see photos on the card if they are formatted in a specific manner. A top level folder named DCIM and all files need to have a 8 character name.
    Have you tried to take photos on the card then try to read them with the CCK?

  • IPhone connectivity/recognition problems

    I am trying to add music from i-tunes on my PC to my iPhone, but the iphone icon does not appear anywhere in i-tunes. I have tried disconnecting and then reconnecting the iPhone to my computer, but much to no avail. I know I already have the most current version of i-tunes on my computer, and my iPhone is fully charged...can anyone help me out with this issue? Thank you in adavance.

    Hi thunda,
    Try the general troubleshooting tips in this article: http://support.apple.com/kb/TS1495
    -Jason

  • I have problem when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .

    I have problem with my ipad ,  when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .

    Not very helpful but I have the same issue. Plugging in and doing the update via. iTunes will probably work but I find that whole experience annoying (downloading apps not on the Mac, etc..)

  • IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?

    I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
    I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
    I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
    So this is my problem for people who don't want to read the whole message:
    1. I can't connect to the internet with the iPad
    2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
    3. It's not the router problem.
    4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
    5. Do any of you know what this problem is? Or do you have a solution?
    Thank you for reading this and have a great day

    Since you are in a hotel, some of these are not applicable.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have a BTHub4 - My iMac, iPhone, and children's iPads all connect to the internet no problem. I cannot get my 2 MacBook Pros or my partners MacBook Air to connect. Have tried diagnostics - says to change DNS but  it is correct.

    I have a BTHub4 - My iMac, iPhone, and children's iPads all connect to the internet no problem. I cannot get my 2 MacBook Pros or my partners MacBook Air to connect. Have tried diagnostics - says to change DNS but  it is correct. I have re-set both router and all laptops - no joy. They can all see the network but cannot connect.

    This is extraordinary. I have moved the router and also tried resetting it to its factory strings.  We have had this router for over a year and all our devices have always worked. Now all four laptops will not connect to the internet. Only one oMac and our phones and iPad.
    I have had far more devices running at once before but now all laptops are timing out on connection. Some say this iIP address is already being used but if I manually set to a slightly different IP address it does not help, noir if I manually set to the correct IP address. Why would all our laptops (four) suddenly be unable to connect?

  • HT1695 I have owner my iPad for approx six months. I have been connected to the Internet from my home thru my Wifi with no problems. Suddenly four days ago I have not been able to get my IPad to connect to my home wireless. All other computers in my home

    To follow up on my question. Only because this is the first time I am using this forum.
    I have owned the iPad for approximately six months.
    I have been using the iPad at home thru my wireless network, no problems.
    In addition to my IPad I connect to the intent with my laptop, and my cell phone. No problem.
    Suddenly approximately five days ago I have not been able to connect my IPad to the Internet. Laptop and cell phone still connect.
    However when I leave my home I am able to connect my IPad from the Public Library and from Starbucks.
    Can anyone give me some advice on how to get connected from my home.
    Not sure how or when I can expect a response to this problem.
    Thanks
    Bill
    <Email Edited by Host>

    Thanks, however I am not familiar with the Sleep and Homekey buttons on my IPad.
    What I plan to do when I get home from Starbucks is, Settings/general/Reset/reset network
    I have rebooted my router no luck.
    Am I missing something on not knowing about the Sleep and Homekey?
    Thanks,
    Bill

  • My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

    My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

    - Did it successfully connect to the network before?
    - Do other devices successfully connect to the network now?
    - Does you iPod successfully connect to other networks?
    - Have you reset your iPod?
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Reset network connections: Settings>General>Reset>Reset Network Settings
    - Powered off and then back on your router
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
    -When you restored you iPod did you restore to factory defaults/new iPod?  If not try that.
    - If you look at the network properties on the iPod what IP address is assigned when you think you are connected but actually have no internet connection.  If it starts with 169 then the iPod never connected to the router, the 169 address are self assigned.

  • IPad was connected to my home WiFi, but now won't connect.  my phone has no problem connecting though

    IPad won't connect to my home WiFi. Was connecting fine then stopped.  My phone has no problem connecting to same WiFI.  Confused.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!  Thank you ...!

    I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!
    Thank you ...!

    Hi there beni_m,
    You may find the troubleshooting steps in the articles below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Please advice how to resolve this problem. Thanks   Best regards iPad 2, iOS 6.0.1

    Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Can anyone please advice how to resolve this problem. Thanks
    Best regards
    iPad 2, iOS 6.0.1

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it

  • TS1398 I have 2 ipads 1st  ipad 2G and ipad 3G whats the problem with the 3G ipad the wifi is now getting connected to the wifi modem and the ipad 2G is getting connected no problem with the 2G ipad what should i do...?????  And i had checked with my rout

    I have 2 ipads 1st  ipad 2G and ipad 3G whats the problem with the 3G ipad the wifi is now getting connected to the wifi modem and the ipad 2G is getting connected no problem with the 2G ipad what should i do...?????  And I had checked with my iball baton router with the iball sevice provider.

    Hi there Paula120,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • On my laptop when I try to connect to iCloud it says there's a problem connecting to the server.  But I an from my iPad what is the problem?

    On my laptop when I try to connect to iCloud it says there's a problem connecting to the server.  But I can connect from my iPad what is the problem?

    I know what I was doing wrong.  You need to remove private browsing.

Maybe you are looking for