Strange iPhone 4 factory unlock problem.

Strange problem with iPhone unlock, friend purchased iPhone 4 from another friend which was locked to O2 Ireland. After a few months of use he was having problems with the camera so he brought it back to the to the Apple store in Belfast, Northern Ireland and was given a refurbished one no problem. So now one year on he has left O2 to now find out that his replacement iPhone is locked to them. Now usually they have a policy that if you have spent so much credit on your account they will unlock your phone, but they are telling him their is no record of the phone in the system so they won't send a request of unlock to Apple. The problem seems to be because the phone was a replacement from Belfast which as part of UK has different providers than here in Ireland. So the phone originated in UK which means no record of it on O2 Ireland. Apple won't unlocked because the request hasn't come from the provider and provider won't unlock because they never had phone originally.
Has anyone had a problem like this before.
Cheers

I have the same problem, did u find a way to unlock it? If yes please share :)

Similar Messages

  • I bought an iphone 4s factory unlocked. Can i set it up with my sim card in canada then take it out and bring the phone to iran without any problems?

    I I bought an iphone 4s factory unlocked. Can i set it up with my sim card in canada then take it out and bring the phone to iran without any problems?

    A legitimately unlocked iPhone should work with any compatible 3G GSM carrier. The iPhone, however, is considered 'restricted technology, and cannot be legally taken to Iran.

  • Hi, I recently got myself an apple iphone 5s (factory unlocked) phone from the US. However on using the same in India with Vodafone, i am facing a problem where the connectivity keeps switching to EDGE most of the time. Any solutions??

    Hi,
    I recently got myself an apple iphone 5s (factory unlocked) phone from the US. However on using the same in India with Vodafone, i am facing a problem where the connectivity keeps switching to EDGE most of the time. I have a 3G plan but most of the time it switches automatically to EDGE. Thats when i have to either switch Airplane mode - On/Off and then it acts normal. Any permanant solutions to fix this problem?

    Return the iPhone personally or via friend/relative/co-worker who is in
    the US. The warranty is valid only in the country of original purchase - the USA
    in this case. Apple will not accept international shipments for evaluation nor
    will Apple ship out of the country after repair/replacement.
    How did the iPhone from the US get to you in India? Reverse that process to
    get it back to the US so someone can take it into Apple.

  • Updated my iPhone 4 factory unlocked to iOS 4.3.5 and I am facing problem of network, it shows No Service and can't identify the service provider also.

    Updated my iPhone 4 factory unlocked to iOS 4.3.5 and I am facing problem of network, it shows No Service and can't identify the service provider even, many times it has network but constant lost and call drops. Now what should I do????

    I am also getting the same issue!! Either no service or network lost....
    And my battery runs out earlier as well.

  • Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    the store dosnt  unlock the phones ,they buy  and sell refurbished phones. when I got THE phone the ios on it was 4.1.2. . It seems they have not used this phone .I called  apple techincal suppor.the said it has hardware problem !

  • IPhone 4 Factory Unlock Approved by AT&T but I need a little help

    Today I contacted AT&T to get my wife's iPhone 4 Factory Unlocked (version: 4.3.5 firmware: 04.10.01) and I met all the requirements for getting it unlocked but the Tech Agent from AT&T said that in order for the Factory Unlock to be completed I would have to plug in the phone to iTunes and do a Backup & Restore to complete the process.
    I went to do this but before proceeding iTunes said that if I completed the process that the Restore would install iOS 5 on my wife's phone which she would prefer not to do if it were possible.
    I have always had a problem with iTunes.  Everytime I back it up it seems like I either loose pictures, or movies, or Apps or something and so I am hesitant to even touch iTunes let alone upgrade to iOS 5 on her phone.
    I am hoping that someone can teach me how to use iTunes properly or point me to a video series that would explain all the ins and outs of the various versions of iTunes so that I can learn it lock stock and barrel or that someone will help me understand how to complete this factory unlock effectively.
    Thanks in advance for any suggestions

    Thank you ever so much!  It worked.  iTunes congradulated me on my iPhone being Factory Unlocked!  Now it brings me to my next question.  My wife wants to use the phone on T Mobile.  If she wants to do this do I follow iTunes suggestion to "Set Up as New iPhone" or do I follow the option to "Restore from iTunes Backup"?
    I'm guessing that if I Set Up as New iPhone that she will loose all her apps and such.  But if that is what is needed so that it will work on other GSM providers then that is what I will do for her. 
    However if the Backup option will allow her to keep everything she has on the phone and still use it on any GSM network that she would like then I will do that.
    I respect your advice and follow it.  You have led me right thus far.  Thanks a Billion.

  • IPhone 4S Factory Unlocked Query

    Hi folks, so I ran into this situation below:
    I bought the iPhone 4S factory unlocked at full price of $649 from the Apple store at Yorkdale Mall in Toronto, Canada and they even told me it was factory unlocked. They asked me if I needed one of the Big 3 sims, but I politely declined. I bought it because I visit the US quiet often and I am with Bell Mobility. I activated the phone on Bell but before going to the US this weekend, I had a hunch that something is wrong. I called up Apple and provided the serial # based on the receipt/on the phone and they said the phone is locked to Bell.
    So does that mean its permanently locked to Bell and cannot be used with another carrier? Or does that mean it is locked to Bell at the moment?
    Plus I told myself people usually don't pay full price for an iPhone from the Apple store that's locked to a carrier, and Apple usually sells the carrier ones at the subsidized contract pricing. Or do they even sell carrier locked ones for full price?
    Any input on this will be helpful.
    Cheers

    I have had a similar problem. I live in Uganda , but quite travel a lot.   I bought an unlocked  iPhone 4s from Apple Store Broadway, Australia for 899$ .  It was activated at the apple store , but we did not put in a sim card.
    Back in Kampala , I put in an Orange Uganda SIM card , which was in my iPAD , and it worked for some time.
    After sometime , we bought a sim card for it, from Orange Uganda , but unfortunately it did not work. It asked for activation.
    After troubleshooting for sometime , we dicided to reset the phone , and everything is now down. I can not even start the phone without a sim card.
    I am waiting for  Monday to call the Apple Store, because clearly , this would be unfortunate. Remember , I live in Uganda where there are no Apple Stores , so a visit is out of the question

  • HT4623 I have an iphone 5 factory unlocked and straightalk via at@t is my carrier ... now that i have updated my ios   i dont have phone service from straight talk  and they say i need to have my phone unlocked again!

    I have an iphone  5 factory unlocked    gsm    got my sim package with straightalk and it worked for 2 weeks no problems  ... i was to update to ios 7.1 and now i dont have any service to make phone calls...... i contacted  straight talk and they told me I need to have my phone unlocked again! is this true and if so how??

    ok so the store I bought this from totally misrepresented it..I never got certification that it was factory unlocked ..thanks for your input ... it makes sense now ... it was a verizon phone to begin with from what I understand ..

  • Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

    have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

    It has no correlation.  You do not have to have an Apple ID in order house an iPhone.  An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone.  You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi. 
    Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone.  It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

  • Face time software unavailable in iphone 4 factory unlocked UAE

    face time software unavailable in iphone 4 factory unlocked  is it hardware issue or software if it is banned in uae can i get it updated in when in india
    Also when getting iphone from UAE Retailer should infrom that face time application is not updated or installed
    only after sending huge amount on Iphone one comes to know that it will not work in uae
    Also friend of mine has brought Iphone 4s it comes with facetime.
    Also after calling customer care i learnt that hardware is not installed in Iphone from UAE.
    If this is the case than one should better switch to other smart phone's with Andriod software like samsung

    thnx for prompt reply
    in future will ensure that i will not go for any apple products
    thnx a ton
    unhappy customer

  • HT1937 how to rogers iphone 4 factory unlock

    I am using iPhone 4 , my iPhone 4 is lock in Rogers Canada ,  I want to my iPhone is factory unlock , it's possible

    Contact Rogers. They are the only ones who can unlock it if it's locked to them.

  • I have a iphone 4 factory unlock can i trade in to iphone 4s factory unlocked?

    i have a iphone 4 factory unlocked now really like the iphone 4s factry unlock ican i do that? friend of mine did exchange his phone i phone 4 to 4s he said he paid $199 for the exchange

    even though i am willing to pay some cash but do you know how it might be? do i have to go apple retail storeor i can do it by calling apple?

  • I have iphone 4 factory unlock why not active 5.1.1

    i have iphone 4 factory unlock why not active 5.1.1

    How exactly did you get it unlocked? Where did you purchase the phone?

  • How to Setup and activate new iphone 5 factory unlocked

    Hi I have recently puchased new iphone 5 factory unlocked from Apple online store USA. now I am trying to setup and activate my phone on wifi in different country but I am unable to do that. My phone says
    "Activation failed"
    "Please dissconnect and insert a SIM Card in the iphone"
    Do i really need a sim to activate my phone. cant i use my phone for browsing on wifi without sim ?
    Plz help me
    Regards
    Adnan

    "Do i really need a sim to activate my phone."
    Yes.
    "cant i use my phone for browsing on wifi without sim ?"
    A new iphone will not do anything until you have activated with a carrier.

  • Does any 1 have a idea that when would Iphone 5 Factory Unlocked be available in USA?

    Does any 1 have a idea that when would Iphone 5 Factory Unlocked be available in USA? Or On Apple site?

    I bought one yesterday.  On the back, it says "A1428".

Maybe you are looking for