Strange issue - unable to establish PPP with Cisco 887 VAG router on one particular ADSL line

I have a strange problem that I’m struggling to get to the bottom of with my ISP and wondered if anyone could help.
We have a site with an older Cisco 877 ADSL router which was working happily until a few weeks ago when the connection dropped suddenly (out-of-hours at 2am if that’s of any significance – made me think most likely something carrier/ISP related?)    When connectivity was lost, the router could sync with the BT exchange (we are in the UK) but could not establish PPP.
We logged fault with our ISP – after some to’ing and fro’ing, they passed it onto BT and their engineers visited site, they fixed “a line fault” (we don’t get much detail on what was actually fixed) but we still could not establish connectivity – same thing, solid CD light but no PPP.
So, we replaced the router with another 877 – same again, solid CD but no PPP. We replaced all the cables and microfilter etc but no difference.
We tried a different Cisco router (a newer Cisco 887VAG) which, as I understand, uses a different modem chipset but no matter – PPP could still not be established. We tested this router on another ADSL line with the same ISP and it worked without issue, using the same ADSL account details, it was able to establish connectivity. So we figured this must still be a BT/ISP issue.
Since then we’ve had BT out again twice but they say there is no fault. The ISP say there is no issue with them. But we still cannot establish ADSL connectivity on this line, despite having tried 3 different ADSL routers and despite the fact the routers work with the same account details on another ADSL line.
The 887VAG router we have currently connected has 3G backup so that is keeping us going in the meantime and also means I can login to the router remotely to check on the ADSL status.
But I’m struggling to pinpoint where the problem may lie.   Strangely, if I turn on PPP negotiation and authentication debug then I’m not actually seeing any output from it at all?
Yet, the ATM interface is up and shows packets being sent and received:
ATM0 is up, line protocol is up
Hardware is MPC ATMSAR, address is bc16.6596.9b00 (bia bc16.6596.9b00)
MTU 1600 bytes, sub MTU 1600, BW 704 Kbit/sec, DLY 520 usec,
     reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ATM, loopback not set
Keepalive not supported
Encapsulation(s): AAL5
4 maximum active VCs, 1024 VCs per VP, 1 current VCCs
VC Auto Creation Disabled.
VC idle disconnect time: 300 seconds
Last input 00:00:28, output 00:00:07, output hang never
Last clearing of "show interface" counters 6d23h
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: Per VC Queueing
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
     23886 packets input, 1676964 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     56469 packets output, 4418592 bytes, 0 underruns
     0 output errors, 0 collisions, 6 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out
Does anyone have any ideas on where the problem may be and what more I can do to troubleshoot and provide the relevant evidence to our ISP (assuming it is an ISP/BT issue though the fact the same router works ok with the exact same details etc would seem to indicate it must be their issue!)

Hi Jody,
thanks for the suggestions. Here's what I see from the ppp debugs (but I'm not sure how to interpret?)
Jan 6 14:50:22.838: pppoe_send_padi:
contiguous pak, size 74
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 FF FF
FF FF FF FF BC 16 65 96 9B 00 88 63 11 09 00 00
00 10 01 01 00 00 01 03 00 08 0C 00 00 01 00 00
04 A3 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 ...
Jan 6 14:50:22.878: PPPoE 0: I PADO R:0030.8810.000b L:bc16.6596.9b00 0/38 ATM0.1
contiguous pak, size 71
BC 16 65 96 9B 00 00 30 88 10 00 0B 88 63 11 07
00 00 00 33 01 03 00 08 0C 00 00 01 00 00 04 A3
01 02 00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73
2D 62 61 73 2D 42 32 32 36 45 34 37 30 39 45 30
31 34 5A 01 01 00 00
Jan 6 14:50:24.885: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:50:35.125: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:50:45.364: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:50:55.603: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:51:05.843: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:51:16.114: OUT PADR from PPPoE Session
contiguous pak, size 85
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 30
88 10 00 0B BC 16 65 96 9B 00 88 63 11 19 00 00
00 33 01 03 00 08 0C 00 00 01 00 00 04 A3 01 02
00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73 2D 62
61 73 2D 42 32 32 36 45 ...
Jan 6 14:51:26.353: [0]PPPoE 0: O PADT R:0000.0000.0000 L:0000.0000.0000 0/38 ATM0.1
contiguous pak, size 74
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 00 00
00 00 00 00 00 00 00 00 00 00 88 63 11 A7 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 ...
Jan 6 14:51:46.576: pppoe_send_padi:
contiguous pak, size 74
00 01 09 00 AA AA 03 00 80 C2 00 07 00 00 FF FF
FF FF FF FF BC 16 65 96 9B 00 88 63 11 09 00 00
00 10 01 01 00 00 01 03 00 08 0C 00 00 01 00 00
04 A3 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 ...
Jan 6 14:51:46.608: PPPoE 0: I PADO R:0030.8810.000b L:bc16.6596.9b00 0/38 ATM0.1
contiguous pak, size 71
BC 16 65 96 9B 00 00 30 88 10 00 0B 88 63 11 07
00 00 00 33 01 03 00 08 0C 00 00 01 00 00 04 A3
01 02 00 1F 62 72 61 73 2D 72 65 64 37 2E 6C 73
2D 62 61 73 2D 42 32 32 36 45 34 37 30 39 45 30
31 34 5A 01 01 00 00
Provider wouldn't have bumped us from ADSL to VDSL - but here's the output of show controller vdsl 0:
Controller VDSL 0 is UP
Daemon Status: Up
XTU-R (DS) XTU-C (US)
Chip Vendor ID: 'BDCM' 'IFTN'
Chip Vendor Specific: 0x0000 0x71C8
Chip Vendor Country: 0xB500 0xB500
Modem Vendor ID: 'CSCO' ' '
Modem Vendor Specific: 0x4602 0x0000
Modem Vendor Country: 0xB500 0x0000
Serial Number Near: FCZ1111C08V C887VAG 15.2(4)M
Serial Number Far:
Modem Version Near: 15.2(4)M
Modem Version Far: 0x71c8
Modem Status: TC Sync (Showtime!)
DSL Config Mode: AUTO
Trained Mode: G.992.1 (ADSL) Annex A
TC Mode: ATM
Selftest Result: 0x00
DELT configuration: disabled
DELT state: not running
Trellis: ON ON
SRA: disabled disabled
SRA count: 0 0
Bit swap: enabled enabled
Bit swap count: 1 8
Line Attenuation: 54.5 dB 31.5 dB
Signal Attenuation: 54.5 dB 0.0 dB
Noise Margin: 6.7 dB 11.0 dB
Attainable Rate: 2132 kbits/s 888 kbits/s
Actual Power: 16.7 dBm 12.7 dBm
Total FECC: 546 0
Total ES: 6 0
Total SES: 0 0
Total LOSS: 0 0
Total UAS: 486 486
Total LPRS: 0 0
Total LOFS: 0 0
Total LOLS: 0 0
Full inits: 14
Failed full inits: 1
Short inits: 0
Failed short inits: 1
Firmware Source File Name (version)
VDSL user config flash:vdsl.bin-A2pv6C035d_d23j (10)
Modem FW Version: 110802_1752-4.02L.03.A2pv6C035d.d23j
Modem PHY Version: A2pv6C035d.d23j
Vendor Version:
DS Channel1 DS Channel0 US Channel1 US Channel0
Speed (kbps): 0 1664 0 704
SRA Previous Speed: 0 0 0 0
Previous Speed: 0 1600 0 736
Total Cells: 0 2786872 0 0
User Cells: 0 68 0 0
Reed-Solomon EC: 0 546 0 0
CRC Errors: 0 9 0 0
Header Errors: 0 10 0 0
Interleave (ms): 0.00 8.00 0.00 8.00
Actual INP: 0.00 1.12 0.00 1.28
Training Log : Stopped
Training Log Filename : flash:vdsllog.bin
And here's the output from the ATM and dialer interfaces:
interface ATM0
no ip address
ip flow ingress
no atm ilmi-keepalive
end
interface ATM0.1 point-to-point
ip flow ingress
pvc 0/38
pppoe-client dial-pool-number 2
end
interface Dialer2
description OUTSIDE
ip address negotiated
ip access-group firewall in
ip mtu 1492
ip flow ingress
ip nat outside
ip inspect DEFAULT100 out
ip virtual-reassembly in
encapsulation ppp
dialer pool 2
dialer-group 2
ppp authentication chap callin
ppp chap hostname ###removed###
ppp chap password ###removed###
no cdp enable
crypto map dcvpn
end
As I say though, config-wise, everything should be correct - the same router works fine on another line (which should also confirm the authentication details are correct - at least in as far as it matches what the ISP have on their RADIUS)
Any further thoughts?

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There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Establishing communication with GPIB devices

I am a newbee to GPIB and a novice at VB (6.0). Have been unable to establish communication with devices from the VB .exe. I think I am not declaring something in the right place? Any suggestions?

TG,
What kind of trouble are you having reading data from the instruments? There's information that addresses some of the common issues about why communication with instruments might fail. For more information, please refer to:
Why Can't I Communicate with My GPIB Instrument?
A couple of useful tools that you can use to check out communication to the instrument before writing your Visual Basic app are NI-488.2 Communicator and
Interactive Control (IBIC)
If you are still having trouble after trying out some of the suggestions listed above, it would be helpful if you capture the ibwrt and ibrd calls using NI Spy, save the Spy capture, and then attach it to this forum. If you are unfamiliar with Spy, here's a link with information about how to use Spy:
NI Spy
Hope this information helps with getting data back from the instrument.

Strange issue when scaling text

Hi,
I'm using inDesign CS6 and there's a strange issue when rescaling a text with overflow to 200%:
As you can see, the fourth paragraph doesn't change its font size, even if it has exactly the same configuration. This happens apparently randomly to some paragraphs, or even lines of a paragraph in some cases.
The weirdest thing is that I have tried the same action with the same .indd file in other computers (another Mac and a Windows one, both CS6) and it scales properly all paragraphs. So I checked all the preferences from one computer to the other, and even if they are the same, the scaling issue still happens.
Any hints?

See Replace Your Preferences

Enabling 4G sim on Cisco router 887 VAG - 4G

Please can someone can help me configuring Cisco 887 VAG - 4G router to enable internet through 4G (Sim Card)
Any help / advise will be appreciated.
Kind regards
AB

That is my post as well but no answer yet from any of the geek :(
I want to test 3G sim and ADSL line ------- CISCO 887. I believe there will be two different solutions.

Strange issue - unable to establish PPP with Cisco 887 VAG router on one particular ADSL line

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