Strange issue with Adobe Acrobat 8 Pro

I have a user who has a very strange issue. When she clicks the acrobat pro shortcut, adobe reader launches. The target path of the shortcut is correct and even when I drill down through C: and program files all the way to acrobat.exe, reader launches.
even running acrobat.exe from the runline launches reader instead of pro
any suggestions?

The other option is to go into the task list and disable AcroRd32.exe. One of the problems with both Reader and Acrobat being installed is that they leave a part resident for fast startup (I think this can be disabled). Thus Reader is likely sitting there partially open in the background and when you click on Acrobat, it sees Reader and opens there. You might check the startup list in MSCONFIG and see if you can disable AcroRd32, but once Reader is run it may leave it there again anyway.
It may be best to uninstall Reader, but you will likely have to repair AA8 Pro after the uninstall since the uninstall usually breaks the versions that are left.

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I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

Issue with Adobe Acrobat Pro XI Version 11.1.10

Using Adobe Acrobat Pro XI version 11.1.10 when I try to delete a page I get an error message, "one or more pages are in use and cannot be deleted". I would like to delete the pages?

Hi Frank,
This type of error usually occurs when two or more than two programs are accessing the same file at a point of time.
Does this issue occur with that specific pdf or with other pdfs too?
How about if you make a copy of that pdf and then try deleting pages from that copied pdf? Do let me know if that works.
If possible...Can you mail me that pdf file at [email protected] so that i can check this issue at my end?
Regards,
Rahul

Compatibility Issues with Adobe Acrobat Pro 7.0

Hello,
We developed a Capture tool designed to digitalize all documents received in our company. AFter scanning the documents, they get store in a server and with the help of the tool we can locate and follow up on the documents workflow in our service area. However, we need to edit some of the documents by highlighting and adding notes when they have mistakes and send them back to the customer. We use Adobe Acrobat to do the changes and for some reason, when you have the Capture tool and Adobe both installed in the same computer, the Capture tool does not even open, it freezes the computer.
If anyone has or experienced a similar problem I would appreciate if you can guide me through this situation. For some reason, it seems that both tool are not compatible.
Regards,
Carlos

You have to have AA8.1 to use PDF Maker with OFFICE 2007. With AA7, you can only print to the Adobe PDF printer. If you are upgrading to Win7, then upgrade to AA9 to go with it.

Cannot get C7280 to scan with Adobe Acrobat Pro 8.0. Can you help?

I know this may not be the right place to post this, but here goes. I'm using 10.5.2 along with Adobe Acrobat Pro 8.0, a HP C7280 AIO connected to network via wireless. The normal software I use is HP Scan Pro.
Here's my problem. When I try to scan from Acrobat it will either open the scan pro software, show acrobat as the place to scan to in the bottom, but not do anything. If I "accept", it crashes Acrobat OR it will say it can't communicate, so either way it doesn't work. Any ideas how to make this work?
Thx

*"I know this may not be the right place to post this,"*
Try the Adobe forums: http://www.adobeforums.com

Can't open pdf created with Adobe Acrobat Pro

I can't open a pdf (that was created with Adobe Acrobat Pro) using Reader 11. However, the file will open with an older version of Reader (10.1.4) on another workstation. Is there any way to resolve the problem?

Reader 11 is not available for general release. If you participated in the beta program, there is a place for this discussion which you have been provided. If you did not participate in the beta program, then you should not yet have access to Reader 11. I have just checked the Adobe website and it is not available to download from there.

Strange problem with Adobe Acrobat X (crash without a trace)

Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bit

Hi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave

? How do I delete large blocks of empty space with Adobe Acrobat Pro?

How do I delete large blocks of empty space with Adobe Acrobat Pro?

How can you delete "empty space"? If you mean that you want to delete lines,
like in Word, so that the text afterwards will go "up the page", then you're
out of luck. You should do that in the original file, and then re-create the
PDF.

Unable to print with Adobe Acrobat Pro - latest version 10.1.10

Hi,
I have installed Adobe Acrobat Pro on my mac book air version 10.9.2. but am unable to print. When I print a PDF, it shows up in the printer icon as complete but when I go to the printer, nothing is there? Can someone help?

Hi Frank,
This type of error usually occurs when two or more than two programs are accessing the same file at a point of time.
Does this issue occur with that specific pdf or with other pdfs too?
How about if you make a copy of that pdf and then try deleting pages from that copied pdf? Do let me know if that works.
If possible...Can you mail me that pdf file at [email protected] so that i can check this issue at my end?
Regards,
Rahul

Trouble with Adobe Acrobat Pro installation from Creative Cloud

When I attempt to install Adobe Acrobat Pro from Creative Cloud, it will always fail on the first attemp. If I retry, it installs it. Then, when I open a pdf document, the application quits in seconds. I get a modal window with the license agreement. However, it is blank and the pull downs are empty. I hit a dead end.
This is so aggravating; especially when Adobe is charging me for my membership every month.
What gives? Can someone help with this?
Brian

Brian which operating system are you using? Do you receive any specific errors during the installation process? If you are using a Windows operating system then please uninstall Acrobat using the Programs and Features control panel. Once done then please try using the Acrobat Cleaner Tool available at http://labs.adobe.com/downloads/acrobatcleaner.html.
Also you mentioned that the EULA window is blank you may also want to see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html. Solution 2 is not likely to be relevant unless you are using an operating system not currently supported by the Creative Cloud Desktop application.

Error Message With Adobe Acrobat Pro 9 Free Trial Version

Hi,
I know that this is a holiday weekend, but I need assistance with Adobe Acrobat 9 Free Trial Version. I downloaded it, and then created a PDF file from MS Word 2007. I tried to print, but the "save as" command popped up. I had already saved it, so it already had a document name. I tried resaving it and it would not do so. Here's the error message that I received:
"Adobe PDF cannot access the file because it is in use by another application process. Verify that the file is not open by another application or process and try again.
I did not have another app open. Also, during this time, the software setup box kept popping up. I kept selecting the 30 day trial version, but nothing would happen after I selected the button. I am using the Vista OS on my computer. I also have the Adobe Reader 9 which I have had for a while.
I uninstalled and reinstalled the free version of Adobe Acrobat 9 and got the same result as described above. If someone can help me with this, I would greatly appreciate it. Thanks.
Michelle Williams

You have a problem. You cannot have Reader and Acrobat Pro on the same computer. It causes problems. Normally, I'd tell you to uninstall Reader and re-install Acrobat Pro, but doing so might make your trial fail and you cannot get two trials. For the moment when trying to create a pdf file, try printing to the the Adobe PDF virtual printer.

Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended. I am constrained to use Inventor 2009. When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4. I believe that following that update, I lost the ability to read in Inventor 2009 files. Acrobat Pro Extended now gives the error messages:
"Exception has been raised" followed by:
"Acrobat could not open 'file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above. I tried re-installing that update but now the installer gives the error message:
"No qualifying products found to apply this update."
Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
Has anyone else had this problem? Or is it just me?

I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF. After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files. For example a .ipt file (part file) seemed to convert fine. I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked. Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default. In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

Issues with Adobe Acrobat X Professional

Hello,
Currently, my team is facing several issues while using Adobe Acrobat X Professional.
Description about the issues: Here, users have been migrated from Adobe Acrobat 8 Professional to Adobe Acrobat X Professional. But in case of Adobe Acrobat X Professional, while opening and saving the eForms, users are facing below issues:
1) While opening - Low disk space error: Currently eForms are saved to one file share and and while opening the eForm, users are get ting low disk space issue even though the space is neither low on local machine nor on the file server.
2) While saving the eForm after signing it, it throwing the error - The document could not be saved. This file is already opened. Even though the document is not opened by another user. Please note that preview pane is not enabled on the respective local machines.
3) Addition to above, please let me know how we can make any site's DNS Name as trusted in the software itself so that eForms or other PDF document can be opened without any issue.
4) Addition to above, please also comment on the eForms database connectivity of the software with SQL Server 2008 and SQL Server 2014 - whether there is any incompatibility with Adobe Acrobat X Professional.
Request your assistance.
Thank you!

The other day I got the download for Adobe Acrobat Professional ####-####-####-####-#### my computer had to be rebooted to factory setting. If you could email the link to my email. #########@###########
Text redacted to remove serial number and e-mail address!

Whether Internet explorer 6 is compatible with Adobe Acrobat Pro 9.0

Hi,
My user is using Adobe Acrobat Pro 9.0 for our application.
In our application ,if the user clicks the view link then the pdf file will be generated....But the user is using Adobe Acrobat Pro 9.0 and when he clicked the view link the adobe acrobat opens with the message "There was an error opening this documetn.the file cannot be found".
But when i checked the application from my system am able to generate the pdf. Am using adobe reader 9.1

To answer the question in your title: System Requirements for Adobe Reader 9,x states
Intel® 1.3 GHz processor
Microsoft® Windows® 2000 with Service Pack 4, Windows Server® 2003 and 2008; Windows XP Professional, Home Edition, or Tablet PC Edition with Service Pack 2 or 3; Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with or without Service Pack 1
128MB of RAM (256MB recommended)
335MB of available hard disk space
Microsoft Internet Explorer 6.0, 6.0 with Service Pack 1, 7.0 or 8.0; Firefox 2.0 or 3.0

Issue with Adobe Acrobat 9 and check writer

My user is having the following issue when running check writer.
I am having an issue when I try and print the Oracle checks. They run fine, but when I click on the view output which usually brings up a pdf screen of my check. Instead gives me 2 blank screens with a question mark icon.
I noticed that Adobe Acrobat 9 was installed the same day I started having the isssue.
Has anyone else had this problem or know if Oracle HRMS R12 is not compatible with Adobe Acrobat 9?
Thanks!

My user is having the following issue when running check writer.
I am having an issue when I try and print the Oracle checks. They run fine, but when I click on the view output which usually brings up a pdf screen of my check. Instead gives me 2 blank screens with a question mark icon.
I noticed that Adobe Acrobat 9 was installed the same day I started having the isssue.
Has anyone else had this problem or know if Oracle HRMS R12 is not compatible with Adobe Acrobat 9?Please see (Unable to Load PDF Templates Using XML Publisher Responsibility [ID 1316676.1]).
Thanks,
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Strange issue with Adobe Acrobat 8 Pro

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