Strange Itunes Mystery

Okay here's a goody to figure out.
First some details.
I live the the U.S.
I have a Mac OS X, 10.6.8 (2008) 2.4 GHz intel Core 2 Duo
I'm running the Snow Leopard OS.
I have recently done all the software updates sent by Apple. This included a recent update for Itunes
I downloaded Rubber Soul by the Beatles from Itunes.
All the songs successfully downloaded onto the Mac
When I hooked my Ipod classic up to get the new songs onto the device, the computer told me it could not download the the song "Wait" because it could not convert the file.
I went to play the song on the mac and a screen pops up and tells me the computer is not authorized to play the song. I go through the authorization process and the computer tells me it is already authorized but when I go to play it will again tell me it is not authorized.
I deleted the song. I went to the "Purchased" section of my itunes account to try and re-download the song. I could find the song but Itunes gives me no option to reload the song. I have only used 3 of the 5 locations that Itunes will allow to keep downloads.
I go back into my Mac to fish the song back out of the trash.
With Finder I locate the file and drag it back to Itunes and put it back in the system. It still will not play.
I go to the file over in Finder and there is a gif in the little cover flow section at the top of the window. When I pass mouse over the pic a little play button appears.... incredibly enough the song plays when I hit the button. Apparently, while accessing the file in Finder and not Itunes the song plays.
So what I don't understand is why this one song not working in Itunes. I have a lot of music on my mac (almost 90 GB). As far as I can tell this is not happening anywhere else in the whole of my library. I've done a lot of downloading from Itunes and I've had glitches before, but Itunes and the Mac have always been able to correct the problem pretty simply.
Thanks for any help.

When you run network diagnostics and anything fails, there is a help button that should come up to help troubleshoot what might be blocking itunes.
Try turning off any internet security, firewall or anti-malware that you might have running on the computer. If this works, then check the website for the programs you turned off and see if there are any updates.
Here is an article from the apple support website that might help out.
http://docs.info.apple.com/article.html?artnum=302538

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Strange itunes internet connection problem

Hey all,
i've been experiencing a strange iTunes problem this summer and was hoping I could get some help. If it helps, im on windows XP (sp2) with the newest version of iTunes.
Here's my problem:
When I insert a CD to import into my library, iTunes fails to retrieve any track info from the internet. This is despite having my preferences set to Automatically retrieve CD track names from the internet. I don't get an error message or anything, just a failure to get any names. However, I can click Advanced -> Get CD Track Names and it will retrieve the names like nothing was wrong in the first place...strange. But there's more:
I can no longer see any Radio stations or categories when I click the Radio tab, just an empty window pane appears with no accompanying error message. To confuse me further, I can get on the iTunes Music store with no problem whatsoever. I haven't tried downloading a song yet, but I can at least stream samples...
so then I go Help -> run Diagnostics -> Network Connection, and I get a FAILED red light for "Internet Connection Status"
what is the DEAL?!

When you run network diagnostics and anything fails, there is a help button that should come up to help troubleshoot what might be blocking itunes.
Try turning off any internet security, firewall or anti-malware that you might have running on the computer. If this works, then check the website for the programs you turned off and see if there are any updates.
Here is an article from the apple support website that might help out.
http://docs.info.apple.com/article.html?artnum=302538

Strange iTunes Move from Old Hard Drive to New Computer

My friend's old computer exploded but the hard drive and its data are fine. He had iTunes on it (not sure what version) and I'm trying to figure out how to move iTunes to the new PC but I'm running into a few problems.
First of all, I hooked his old hard drive to the computer with an IDE to USB converter so it mounts as just another drive.
I then installed the latest iTunes on his new PC and when we hooked up his iPod, it asked to blank the thing out (so I hit Cancel).
So my question is a little more complicated than most since I have two things to accomplish here. I not only want to move his existing iTunes library to his new PC but I also need iTunes to work with his existing iPod. Hopefully, that won't involve wiping it since he has songs on his iPod that he doesn't have on his old iTunes, but perhaps I'll need to somehow get all his songs off his iPod, let iTunes wipe the iPod, then put them all back? I imagine I'd need to bring his iTunes library over first.
Anyone have any ideas of the steps necessary to make this dance happen? I'm very computer literate, so detailed explanations aren't needed. I just need general directions and what order to do them in.
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Chris,
I'm sorry, I forgot to mention that the music on his iPod isn't completely the same as what's in his iTunes. This is what made this move so strange. I needed to figure out not only how to move his iTunes music collection to a new PC, but also how to keep iTunes from wiping his iPod since he has music on it that isn't in his iTunes.
Since the new iTunes won't recognize his iPod without wiping it, is there any way to manually pull the music off his iPod, somehow put it in his iTunes folder so iTunes recognizes it, allow iTunes to wipe his iPod so he can synchronize iTunes with it, and finally put all his music back on his iPod?
Thanks,
Brian

ITunes mystery (at least to me) - Play list not my own shows up

Hello iTunes,
I have a mystery in regard to iTunes. I have a Windows PC (Win XP) in the workplace. It is authorized for my MAC iTunes account. I sometimes download songs, etc. I was looking at my play lists, and a play list is showing up (and playable) in my play lists. The problem is it is a play list of an employee at the company I work at! We are on an intranet, and behind a firewall, etc. How did this persons playlist get on my computer and in my iTunes account??? It just showed up when I installed iTunes on my system quite a while back. As far as I know this person has not logged on to my computer.
Regards,
eholz1 (still mystified)

You're probably seeing the shared iTunes library from some other computer on your local network. Go into the iTunes Sharing preference and turn off "look for shared music". If you don't want to similarly be sharing your iTunes library with other computers, make sure that the "Share My Music" option is unchecked.

Strange iTunes Transfer Problem

Hey all, first time poster.
Not sure if this is the correct section for this, so I apologize in advance if it isnt.
Currently running iTunes 7.5, but the problem I am having existed prior to upgrading to 7.5.
I have 1200 or so songs (mp3 format) and 19 tv shows i purchased from the iTunes store. I was originally using an 8gb ipod nano (2nd gen) and recently purchased an 80gig ipod classic. iTunes automatically recognizes the ipod classic or nano when they are connected to the pc and automatically begin to sync when connected.
The strange issue I am having is that iTunes did not transfer all the tv shows, only 15/19 to the ipod classic. All episodes are checked for transfer in iTunes, so i'm not sure why they havent all transferred over to the classic.
A second problem I am having is that even though I have album artwork in iTunes for every single album I have, only SOME songs show album artowrk, and others do not. For example, the album artwork will display for one song, and not on another song, both from the same cd. This issue is happening both on my nano and my ipod classic.
Any ideas? Thanks in advance for the help!

jusion,
This can happen with shortcuts created by Windows installer sometimes with iTunes or other programs.
You should be able to create a new shortcut to iTunes.exe in Program Files, put it where you want, and delete the ones you don't want.
Hope this helps,
Nathan C.

Strange iTunes Behavour

1. I have used iTunes since it's 1st intro. Never had a problem like this. Three new CD's to copy into iTunes on a new PC. Ist time onto this new PC. iTunes plays all my previous library with no problems. PC appears to almost instantaenous copy my CD's - but track/albumn info is empty, and when I try to play the music iTunes just cycles through the tracks and never plays anything - the tracks transfered over are there but empty???
- so I ripped all three CD's using Microsoft Media and all tracks from all three CD's play in the Media player. Then I imported the tracks into iTunes - again all imported okay including Artwork - except two of the CD's have more than 10 tracks and iTunes puts up an error message about track 10 being unable to be imported??? Yet tracks 11 and higher can be imported without problems. This is very strange that track 10 on two different CD's gives the same problem and is even stranger when the same two tracks play just fine in the Media player?????
Can anyone help explain and cure this???

When you run network diagnostics and anything fails, there is a help button that should come up to help troubleshoot what might be blocking itunes.
Try turning off any internet security, firewall or anti-malware that you might have running on the computer. If this works, then check the website for the programs you turned off and see if there are any updates.
Here is an article from the apple support website that might help out.
http://docs.info.apple.com/article.html?artnum=302538

Strange itunes w/iPod Touch glitch--alternative itunes?

Hello.
I have an iPod touch 2g, 8gb on itunes 8, windows Vista 32-bit.
For some reason, certain songs will not add into the itunes library to be transferred onto the ipod.
For example, I have a few Jack Johnson songs. One will add, but the rest of them wont. These were all burned from the same CD at the same time, legally owned and all. Itunes will transfer one song, but not the other six. I try manually dragging into the library and it doesn't work, and manually dragging to the ipod touch does not seem to have any effect either.
Is there some way to add songs that I'm not aware of, some reason that the songs are not being added, or even an alternative to itunes that would be able to add these missing songs?
Message was edited by: vertexoflife
Message was edited by: vertexoflife

That's what I assumed at first too, it it's not just Jack Johnson, I have a Don McLean CD from the 90's, a few A Fine Frenzy CDs, The Academy Is... (one of their CDs) among others. It's far too diversified to just be one particular thing. I have tried un-installing and installing iTunes a couple times, and it doesn't seem to be a driver problem at all.

Strange Itunes Problem? (Songs Will No Longer Play)

Alot of my songs have just randomly stopped working lately. When I try to play certain songs nothing happens. They won't start playing (and there is no question mark next to the song asking me to locate the file). If I right click on the song and select "get more info" then on the "summary" tab the 4 song details on the right are gone, "Format", "Channels", "ID3 Tag", and "Encoded With." Also the song lyrics and album artwork are no longer modifiable.
I have noticed alot of songs becomming like this lately. I have over 6,000 songs in my library, so I don't feel like going through and finding every song that has been "corrupted" but I have discovered, 25-50+ songs so far, sometimes even full albums no longer work.
The wierd thing is that these songs will NOT play in iTunes or Quicktime, but they will play in Windows Media Player, Winamp, etc.
One thing I've noticed is that alot of the songs that have been "corrupted" were added to iTunes roughly around the same time, but have worked fine for 6+ months up untill recently. Im not sure if it matters or not, but all my music was NOT downloaded from the iTunes music store, or NOT ripped from CD's, but downloaded from limewire, bittorent, etc. Also I'm using the latest version of iTunes (6.0.4.2)
I've tried searching for an answer to this problem but failed to come up with an answer. Any help would be greatly appreciated.
I'll try and post some pictures later...
Windows XP

I have been experiencing (or became aware of this ) the same issue since 5/3. I spent a day on and off the phone with apple, itunes and today I finally contacted HP. Of course HP's advice was the same as all other computer sites (Dell, HP etc)....restore or reinstall OS!!!!!!!!!!!!
Apple blames it on Itunes, Itunes blames it on Apple, HP says to reformat my pc to "right out of the box" and I am totally numb at this point!
I know this has something to do with ITUNES latest version as that is when all my problems started. Doesnt do any good to remove and reinstall........
I have done the following:
removed and reinstalled both itunes and quick time standalone
verified that itunes was in my safe sites
turned off my windows firewall.....
restored my computer to April 8th......
I have lost 4 workdays trying to resolve this issue. I am at the point that Music match is looking really good!
I know this is frustrating......I am into my 4th drink!, but hang in there until about a million of us complain
Apple TS, I told them to go out to the itunes discussion board and get prepared!!
Doestn appear that enough of us are complaining....or we all have better things to do
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Strange iTunes 7.0.1 update/sync issue

Ok, here's the deal.
If I boot up my computer, start iTunes, and then connect an iPod it will begin syncing normally then it diplays the error saying, "some items could not be updated because your iPod software is out of date". When I go to the summary tab for the iPod the update and restore buttons are both greyed out and can not be clicked.
Here's the really weird part. If I try to sync again by choosing file>>sync "iPod" iTunes displays a message that says "iPod update failed. Disconnect and reconnect, then try again." So I do that. I click the eject symbol next to the iPod on the left nav section, unplug the USB cable, then plug it back in. Now the iPod screen comes up with the "Do Not Disconnect" screen but iTunes never finds it.
When I download iTunes again to try and reinstall it the iTunes.dmg file fails to mount every time! I'm sort of at my wits end. Any help with this would be greatly appreciated!
PowerBook G4 Mac OS X (10.4.8) 1.25GB RAM

Well, I think I might have found the answer to my own question. Resetting the PMU seems to have done the trick. Here's a thread that explains how to do that.
http://discussions.apple.com/thread.jspa?messageID=2627377?
Hope this can help somebody else along the way.
PowerBook G4 Mac OS X (10.4.8) 1.25GB RAM

Very strange itunes behaviour: please help!

OK. So I downloaded uniblue's 'speed up my PC' software which is highly unadvisable because quite apart from it having little noticeable effect, it appears to have really screwed up my itunes, albeit more in an annoying way than a disastrous way.
On attempting to open itunes I am presented with a small box (Windows Xp SP3 by the way.) which says "Importing 'iTunes Music Library.xml'..." This takes about 3-4 minutes. Then the box changes to "Organizing Files" and appears to scan through my music very quickly - about 5-10 seconds.
Then I get an error message reading: "The file 'iTunes Library.itl' does not appear to be a valid iTunes library file. iTunes has attempted to recover your itunes library and renamed this file to 'iTunes Library (Damaged).itl'
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While this is going on another error message appears: "The itunes library file cannot be saved. An unknown error occurred (-1450)." Again 'OK' is the only option. This message sometimes appears multiple times.
At this point I closed down itunes, uninstalled it, defragged my hard drive, deleted the itunes file and replaced it with a backup I keep on my external hard drive, then reinstalled it.
Hallelujah! It worked fine again, opening without any problems, with all my playlist and playcount data safe. I thought I had solved my problem. However, after the third reboot itunes reverted to its old behaviour (starting from paragraph two) again. I have now been through this entire cycle about three times and am getting very fed up.
If anyone could explain to me why this is happening and how to fix it - I wouldn't be able to thankyou enough.

Praise be to Lord above! I have fixed it! And because I'm a nice guy and wouldn't want anyone else to go through the same frustration - I'm going to tell you how...
It was a problem with the registry that was causing the issue and funny old thing - uniblue's 'Registry Booster' solved the issue. It's ironic that software from the same company was used to solve the problem I know...I had almost decided to uninstall all uniblue products, but decided to run one last scan with registry booster to see what happened....So just to sum up, this is how to solve the above issue:
1. Re-create/rebuild your library as detailed in this article: http://support.apple.com/kb/HT1451 or replace itunes folder with backup. Delete any corrupted/damaged files.
This alone should solve many issues but if you keep getting repeated corruption problems like I did then the problem seems to be within the REGISTRY.
2. To solve the registry error - I ran uniblue's 'Registry Booster' programme. I have no idea how to fix the registry manually. Sorry.
Message was edited by: andy525

Strange iTunes behaviour which no one seems to get, but me! (Track naming)

I have a very annoying issue which no one seems to get, but me!
To give some background info:
- Using latest version of iTunes (this problem has occured in older versions as well)
- Using a 4G Nano (also happened when using a 2G Nano)
- Windows 7 x64 (although also happened when I was running Windows XP)
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When I import my albums, the track names appear with the artist names in front of them. However, if i right click on a track and select "get info", then close the window, it then magically corrects itself, and removes the artist name from the track name.
Here's a screenshot to illustrate what I mean:
In the screenhot above, the two highlighed files are files which i've right clicked and chosen "show info" on. As you can see, the track names are now "correct" and don't have the artist name in front of them.
Here is an example of the info on one of the files, to show that they are tagged correctly:
It seems like a minor issue, but it's actually pretty annoying, as if I load up an album on my Nano, the track listing will look something like:
Florence + The Machi...
Florence + The Machi...
Florence + The Machi...
Florence + The Machi...
Florence + The Machi...
Florence + The Machi...
Florence + The Machi...
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Strange iTunes Installer Problem, Need Serious Help

I just recently had no choice but to do a destructive recovery of my pc. I am now re-downloading all of my old software and I got to iTunes. I can download the installer just fine. But when I try to run the installer, after opening it and clicking run, I get the hour glass for about 40 seconds, then I get "iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience." iTunes is a necessity for me, so can someone please help me?

But when I try to run the installer, after opening it and clicking run, I get the hour glass for about 40 seconds, then I get "iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
Yes, that's quite a rare one conor. It seems to be associated with "silent" installer failures, and the "invalid signature" and "unknown publisher" error messages. In those cases, most often the installers seem to have been getting damaged during the download to the PC.
Checking on simpler possibilities first. Have you been downloading the installer from the Apple website?
http://www.apple.com/itunes/download/
If so, does it make any difference if you do the download with (say) Firefox rather than IE (or vice versa)?

Strange iTunes behavior w/stranger workaround

Often while streaming a radio webcast through iTunes=>Airport Express, broadcast will be interrupted and reestablished right where it left off, not more than a second or two later. This might happen every few minutes, with no discernible pattern. Sometimes I might go for an hour, or even an afternoon with no interruptions at all.
Here's where it gets curious:
1) Though I listen to several different live streaming broadcasts, this problem only seems to happen with one in particular, at http://radio1190.org, out of the University of Colorado in Boulder.
2) The problem occurs when I am playing iTunes through Airport Express alone. No drop outs when playing through the computer. And, amazingly, no drop outs through Express when I've selected multiple speakers (Express and Computer).
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Can anyone suggest a reason for this bizarre behavior?
Thanks.
PS: I've been dealing with this for quite some time, so it wouldn't be an OS upgrade/update issue.

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Strange iTunes + Vista problem,

I recently installed iTunes on my new Windows Vista computer and I'm having an annoying issue with it. After I installed iTunes, I deleted all the icons I didn't want/need from the start menu, desktop, etc. However, whenever I click an iTunes icon to open it, a Windows pop up comes up almost like it's reinstalling iTunes. It says "Windows is configuring iTunes or something like that. This is up for around 10 seconds. Afterwards, iTunes starts up, but all the icons I had deleted are back and in their default positions. I tried searching but didn't find anything relevent.
So far I haven't had any other problems with my library, crashing, etc. I'm on an Intel Core 2 Duo E6600, Windows Vista 32 bit custom made PC. I have the newest version of iTunes.

jusion,
This can happen with shortcuts created by Windows installer sometimes with iTunes or other programs.
You should be able to create a new shortcut to iTunes.exe in Program Files, put it where you want, and delete the ones you don't want.
Hope this helps,
Nathan C.

Very Strange iTunes Error

Hello everyone? This is my first post- glad to be amongst some knowledgeable people who might be able to help me!
So everything is working fine on my computer- no issues at all. Then one day I go to open iTunes, and every time I do now, I get a "Not responding" error. It keeps telling me it's going to close. Okay, that's not weird- happens all the time. But when I decide to uninstall/reinstall iTunes is when I realize something is probably wrong.
As the installation goes along fine, when it nears the end, I get an error that reads, "DifXInstall32.exe - Application Error" "The instruction at "0x7c91b21a" referenced memory at "0x00000010". The memory could not be "written". Click OK to terminate, or click Cancel to debug". I tried to click Cancel, but still no luck.
What the **** does this error mean? I even tried to uninstall all iTunes components and reinstall, but still no luck..... help!
Thanks in advance,
Paul

OK if it isn't simple blocking by security software, I don't think I can help much.
Is there any more information in the error message? May be a further info button?
difxinstall32.exe appears to be involved with the installation of drivers:
http://www.microsoft.com/whdc/driver/install/DIFxFAQ.mspx
I think it is involved with the installation of the Gear drivers for burning. You could try downloading the gear drivers from the gear site. Then see what happens if you try to install them yourself:
http://www.gearsoftware.com/support/drivers.cfm
(If you are using NoScript, you have to allow scripts to see the download)

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