Strange keyboard behavior - odd characters

My friend's Macbook is acting weird. All the keys on the keyboard type correctly except the "H" and "V" keys. When typing a lower case "h", a superscript dot appears. Shift-"H" gives you a capital "O" with an accent mark over it. The "V" key doesn't do anything but give you a sound like you're running up against the end of something and can't input a character.
I've monkeyed around with the input menu to make sure US Qwerty was the only keyboard layout selected. Tried switching to something else and back to US Qwerty. Still nothing.
Any ideas what's going on here?

I am also having strange laptop keyboard behavior, but a little different than inserting odd characters.
While I'm inputting text, the cursor may jump back to the beginning of a text field or to the middle of a sentence and resume, resulting in a jumble of letters. Sometimes the cursor jumps multiple lines or letters ahead. When I try entering three of the same letters, it will only enter two, unless I insert the cursor manually. And all of this is intermittent.
Has my keyboard gone wacko? I've tried looking for possible keyboard viruses in Google, but nothing seems to match the symptoms. Also, the space bar under the track pad seems a little tight—doesn't always fell like it clicks when I press it.
Any ideas?

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