Strange problem access to TV licensing website

A friend (also on BT) and I have been having problems getting access to the TV Licence website. He's on BB and i'm on Fibre at diffrent ends of the UK
www.tvlicensing.co.uk
it either times out or does nothing.
here is a tracert:
Hop   Hostname   IP   Time 1
1   zotac.local   192.168.1.68   0.289
1   192.168.1.254   192.168.1.254   1.964
1   192.168.1.254   192.168.1.254   1.677
2   192.168.1.254   192.168.1.254   1.562
2   217.32.142.###    217.32.142.###    16.785
3   217.32.142.222   217.32.142.222   18.237
4   213.120.163.58   213.120.163.58   25.000
5   31.55.165.55   31.55.165.55   27.171
6   31.55.165.107   31.55.165.107   26.532
7   acc1-10GigE-9-2-0.mr.21cn-ipp.bt.net   109.159.250.100   26.182
8   core2-te0-13-0-15.ilford.ukcore.bt.net   109.159.250.36   34.999
9   peer2-xe3-1-1.telehouse.ukcore.bt.net   109.159.254.233   32.279
10   t2c3-xe-1-1-2-0.uk-lon1.eu.bt.net   166.49.211.180   34.634
11   166-49-211-254.eu.bt.net   166.49.211.254   37.582
Anyone else get access to the TV License website?

Bill_Cumming wrote:
You guys on fibre or ADSL?
can you run a tracert (traceroute) on the website and see where it fails or stops responding?
I'm trying to narrow the problem down look like it IS a bt issue but only for some people!
trying to narrow down to what BT server is the problem...
Hi.
Fails here on Infinity.
I've tried through a couple of proxies, and they both fail to connect too.
My tracert indicates an issue between the BBC and BT routers, probably at the former. Though as someone has connected, that may not be the case completely.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Bye

Hi Juan, thanks for your reply.
This software is my personal software, so my main machine is my home machine, I use the software at work as a convenience to myself since the most my company has ever bought is Acrobat Professional, even though I find myself tasked with website work, graphics etc.
I purchase all of my software and it is never used by anyone other than myself so that's not a concern - again my complaint was based on a wish to be able to manage my licenses from my Adobe account.
I don't quite understand how a feature like this would be a problem from "some countries" especially when my Adobe account already has "identifying" information about my previous registrations and contact info? Not to mention the majority of the world is internet connected?
You're saying it's easier to call Adobe 7:30pm (from "some country") on a Sunday nite (when a client is scheduled to come and review some work - which most likely means that there WON'T be any answer to the call to Adobe when you need it the most) compared to just accessing my Adobe account over the internet and turning off a license?
I don't understand that one?...
Yes, I plan on calling Adobe as I quoted since this seems to be the only answer to exactly WHY I was here searching last nite.
Again I appreciate your reply and I do HOPE that Adobe would take my suggestion into consideration.
Anytime a legit customer is prevented from using his own software is not a good look and obviously it creates not only problems such as I outlined but fosters ill will towards legitimate software licensing in general.
-Will

Strange problem access to TV licensing website

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