Strange problem with App Id on developer account

Hi,
I have very strange problem with App Id on developer account.
We have uploaded one project with App Id(com.yourcompany.app) and its ready for sale now. Now we have to release update for this application but we could not find that App Id(com.yourcompany.app) on developer account. But strange is that i could not see delete option for App Id.
If i try to create new App Id with com.yourcompany.app name then it shows that it is already being used please select any other name.
Does anyone has faced this type of problem.
Regards,

You shouldn't need to enter the App Id when updating your app. Could you please describe the page in which you're asked for the App Id, and describe how you got to that page?
For example, if I wanted to update Version 1.2 of Ray'sApp, I would log into ITC, then click on +Manage Your Applications+ to get to the "Manage Your Applications" page. On this page I see the icon for every app I have in the store. I then click on the icon for Ray'sApp 1.2 to get to the page titled "Ray'sApp". Next I click the 4th selection to the right on that page: +Update Application+, click No and Continue on the "Export Compliance" page, and get to the "Upload Application" page. On that page I fill in Version Number: 1.3, Language English, Name: Ray'sApp, Keywords ..., What's New in this Version: ..., and the Apple Content Descriptions table. Then I upload the binary.
Following the above example, show us how you got to a step that requested the App Id. Else you might refer to Page 86: Version Updates in the iTunes Connect Developer Guide. In that case, please explain how your update experience differed from the steps in the Guide.
\- Ray

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