Strange Problems with Discoverer Plus 10g

Hello All -
I'm working an exercise to bring an application online which uses Discoverer Plus 10g as its client. This application is located in an area that I don't have access to, so the symptoms I'll describe have been reported to me by users.
1) When users log into Discoverer Plus and it launches, it does so with the iconic menu buttons (located below the pull-down menus) disabled and grayed-out. The users are forced to do all operations using the pull-down menus. This is a problem that is consistent across different PCs.
2) When users do File....Save As.... the "Save Workbook to Database" window opens and the user is unable to modify the filename in the "New name" text field. If the user toggles the "View:" setting at the top of the window, they can then change the filename. This problem has only been reported by 2 users, but it's happening for them consistently.
3) When a user creates a new report using File....New... the Workbook Wizard opens and all is normal until the "Workbook Wizard - Step 2 of 5: Select Items" page appears. On the items tab, the user activates the pull-down list to select the business area they want to use, and the business area name disappears when the users mouses-over it. So the user must click on the blank business area name to continue. This is a problem that is consistent across different PCs.
A number of the users' PCs have two Java versions installed on them like this:
Platform     Product
1.4     1.5.0_14
1.5     1.4.2_16
I had them make sure that 1.5.0_14 is the only one enabled, but that did not remedy any of the above problems.
At this point I don't know what to try next.
All help is greatly appreciated.
Patrick

Try the 1.4.2_06 java version
I suggest you remove other java version and stay with just one.
I do not remember but from some point the java version will use the higher there is and java 1.5 from my experience
is not working with the discoverer so well.
Tamir

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