Strange Problems with Messages

I've been experiencing some strange problems with Messages.
1) Sometimes my messages are displayed on screen. I type into the input box and hit enters. Then message disappears and does not show above in the chat box. I later find out that the message was delivered yet it doesn't show up in my chat.
2) Sometimes I see duplicate Chat windows on the left rail for the same contact, this is usually in conjuction with error #1.
3) Sometimes I can unable to dlete chat windows. I click the x and it does nothing. I right click and choose Close Chat and it does nothing
4) When searching the left rail for open chats, the app gets really confused and show strange results, when deleting the search the chat window gets really odd order, nothing to do with sort or recent chats

Nobody else is experiencing these problems?

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    Acrobat version: 10.1.1
    System info: Windows 7 64 bit

    Hi Kelvin,
    Please let me know what OS version you are using.
    The error also shows OS requirements not met.
    Futher please try the steps below :
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
    Regards,
    Rave

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