Strange situation with subscription

Dear support
I need help
I bought subscription 3-4 mounths ago and everithing was good but now I have a problem
I spent full time in this mounth
Now skype took next pay from my credit card for subscription (Order No. 635821921)
But when i ring now I can't use subscription
Skype takes money from my account
Your system writes:
Your subscription has been suspended as you have exceeded your allocated free minutes.Your free minutes will start again on Jul 17, 2012.
Now is 18.07
What i must do?
It is real trick for taking extra money from me)

Hi gurus,
Has anyone got solution to this situation.
I'm also facing the similar situation. I've created my own extractor in CRM using BWA1 (BWAdapter), did all kind of mapping, assigned to sync BADI. When I executed the my extractor in RSA3, it is retrieving some data, but when executed in BW, it is not retrieving anything.
Thanks for your answers,
Regards,
Venkat

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