Strange syslog from Prime Infrastructure 2.1

Been getting alot of these syslog messages. I think perhaps a system job is failing but I don't know where to start to troubleshoot.
09 03 2014 11:23:13 [pi-ip-address] <LOC7:ERRR> 09/03/14 11:23:13.484 ERROR [jobmanager] [seqtaskexecutor-12371] ERROR: [ResultEnum Null for task: 304745398].
Is there any way to lookup the job by ID? Right now I have to click on each system job and then scroll through the jobs to find it.

Hi Seth,
Check the attached screen shot to find the JOB
Thanks-
Afroz
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Migrate Guest Users from Prime Infrastructure 2.1 to ISE

I have just installed a new Prime Infrastructure Server and have discovered our list of guest user accounts from the discovered Controllers. We are implementing ISE 1.3 and would like to move all the guest user accounts from Prime to ISE without doing it manually. Is there a way to either export or pull the guest users from Prime or the WLC and import them to ISE?
I would be very interested to find out if this can be done.
Cheers,
Tom

Hi Seth,
Check the attached screen shot to find the JOB
Thanks-
Afroz
***Ratings Encourages Contributors ****

Unable to update from Prime Infrastructure 1.2 (1.2.0.103)

Hello,
I would like to update my Prime Infrastructure installation to the latest 2.0. According to this document I'm trying to install the update
pi_1.2.1.12_update.tar.gz but I always get this error:
PRIME-0000-01/admin# copy ftp://172.16.14.102/pi_1.2.1.12_update.tar.gz disk:/defaultRepo
Username: ftpuser
Password:
PRIME-0000-01/admin# patch install pi_1.2.1.12_update.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
Error: unknown encoding at line 1
% Manifest file is invalid
The file's MD5 is correct on the ftp server, and I've copied it many times into defaultRepo, always getting the same error.
Any idea?
Thanks,
Matteo

Ok, I've found the solution. The ftp copy was changing the file each time, so the file was always corrupted once in the defaultRepo.
On the ftp server:
# ls -l
-rw-r--r-- 1 root     root     11734212 Sep 25 16:19 pi_1.2.1.12_update.tar.gz
On the Prime server, when copied using ftp:
PRIME-0000-01/admin# dir disk:/defaultRepo
   11733763 Sep 25 2013 16:21:10 pi_1.2.1.12_update.tar.gz
So, I've copied the file using http, and this solved:
PRIME-0000-01/admin# copy http://172.16.14.144/pi_1.2.1.12_update.tar.gz disk:/defaultRepo
PRIME-0000-01/admin# dir disk:/defaultRepo
   11734212 Sep 25 2013 16:23:31 pi_1.2.1.12_update.tar.gz
PRIME-0000-01/admin# patch install pi_1.2.1.12_update.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
Patch successfully installed
Thanks anyway!

Ssh from prime infrastructure

Hi
i am having problems getting snmp to to connect to cisco devices.
Now i know you can ssh from the lifecycle view using the 360 viewr whatever its called
But i want to try and ssh to unknown devices and see why i am getting unreachable
when my lms and cacti can reach these devices just fine
If I could try this then i could establish if it is prime or something funny on the network
Many thanks
Steve

Hi Steve,
I don't think we have the feature to SSH to a device from 360 Degree view.
Can you share the same screen shot ?
Thanks-
Afroz
[Do rate the useful post]
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Cisco prime Infrastructure alarms by e-mail

hi all,
my Cisco PI1.2 not send me a notification e-mail with specific alarm if occurred twice and the first time is not cleared or deleted.
i.e.
if a switch is down it send me a notification e-mail, and this switch comes up again but i did not remove the first alarm, the PI not send me a notification.
please advice
thanks in advance

Alarm Status
Description
New
When an event triggers a new alarm or an event is associated with an existing alarm.
Acknowledged
When you acknowledge an alarm, the status changes from New to Acknowledged.
Cleared
An alarm can be in these statuses:
Auto-clear from the device—The fault is resolved on the device and an event is triggered for the same. For example, a device-reachable event clears the device-unreachable event. This in-turn, clears the device-unreachable alarm.
Manual-clear from Prime Infrastructure users: You can manually clear an active alarm without resolving the fault in the network. A clearing event is triggered and this event clears the alarm.
If the fault continues to exist in the network, a new event and alarm are created subsequently based on the event notification (traps/syslogs).
This might be the reason, I believe.
Please refer the following link for better understanding.
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/alarms.html
Hope that helps.

Prime Infrastructure 2.2 Released

For those who haven't noticed, Prime Infrastructure (PI) 2.2 was released on 17 December. The Release Notes, Quick Start guide, etc. are all posted on the PI product support page.
I downloaded the 3.2 GB ova and deployed / installed via vCenter into a VMware ESXi 5.5 environment without issue.
The migration path is to backup your supported earlier version to a repository and then restore from that repository onto the new host. I grabbed a fresh backup of our PI 2.1.2 and followed the guide to restore. It took a while (about 1-1/2 hours to restore and then 30 minutes more to start completely - see output below) but the process ran without a hitch. You do need to make sure that the new host meets or exceeds the hardware specs of the old one - i.e. amount of memory, disk and vCPUs.
My initial look at the new system seems to indicate all is well - I see all the expected maps and devices and old configuration archives were pulled over. I have quite a bit of exercising the new feature set to do but initial indications are promising.
It's good to finally see the Topology map.
- Marvin
PI/admin# show restore log
Started at : Thu Dec 18 11:59:29 2014
Initiating restore. Please wait...
Restore Started at 12/18/14 11:59:36
Stage 1 of 9: Transferring backup file ...
-- completed at 12/18/14 12:00:33
Stage 2 of 9: Decrypting backup file ...
-- completed at 12/18/14 12:05:08
Stage 3 of 9: Unpacking backup file ...
-- completed at 12/18/14 12:05:10
Stage 4 of 9: Decompressing backup ...
-- completed at 12/18/14 12:08:30
Stage 5 of 9: Restoring Support Files ...
-- completed at 12/18/14 12:08:31
Stage 6 of 9: Restoring Database Files ...
-- completed at 12/18/14 12:08:54
Stage 7 of 9: Recovering Database ...
-- completed at 12/18/14 12:36:03
Stage 8 of 9: Updating Database Schema ...
Stage 1 of 5: Pre Migration Schema Upgrade ...
-- completed at: 2014-12-18 12:56:00.638, Time Taken : 0 hr, 14 min, 59 sec
Stage 2 of 5: Schema Upgrade ...
: This could take long time based on the existing data size.
-- completed at: 2014-12-18 13:11:04.244, Time Taken : 0 hr, 15 min, 3 sec
Stage 3 of 5: Post Migration Schema Upgrade ...
-- completed at: 2014-12-18 13:31:26.188, Time Taken : 0 hr, 20 min, 21 sec
Stage 4 of 5: Enabling DB Constraints ...
-- completed at: 2014-12-18 13:31:58.651, Time Taken : 0 hr, 0 min, 27 sec
Stage 5 of 5: Finishing Up ...
-- completed at: 2014-12-18 13:32:22.251, Time Taken : 0 hr, 0 min, 23 sec
-- completed at 12/18/14 13:33:29
Stage 9 of 9: Re-enabling Database Settings ...
-- completed at 12/18/14 13:33:29
Total Restore duration is: 01h:33m:53s
INFO: Restore completed successfully.
Starting PI Server... This may take some time
Starting Prime Infrastructure...
This may take a while (10 minutes or more) ...
Prime Infrastructure started successfully.
Finished at : Thu Dec 18 13:56:36 2014
PI/admin#

Hello,
I have a case where customer is restoring backup from Prime Infrastructure 2.1 to 2.2.The zipped DB size is 28GB. It's being more than 29hrs....the restoration process ongoing. Customer is restoring the database from FTP server.
Please find the log from dbadmin_StdOut.log
ade # tail -f dbadmin_StdOut.log
In com.cisco.upgrade.MigrateRFMModel: preMigration()
2.1.0.87 matched within [2.1.0.0,2.1.0.999]
                                        -- completed at: 2015-03-10 17:07:31.928, Time Taken : 0 hr, 14 min, 27 sec
                  Stage 2 of 5: Schema Upgrade ...
                                : This could take long time based on the existing data size.
                                        -- completed at: 2015-03-10 17:11:06.612, Time Taken : 0 hr, 3 min, 34 sec
                  Stage 3 of 5: Post Migration Schema Upgrade ...
In com.cisco.upgrade.MigrateRFMModel: postMigration()
/**** PostMigration SQLs ****/
2.1.0.87 matched within [2.1.0.0,2.1.0.999]
ade # tail -f sqlUpgrade.log
10-MAR-15 05.19.38.743478000 PM +00:00: 10-MAR-15 05.19.38.743411000 PM +00:00:: Beginning upgrade script rootallUrlTask
10-MAR-15 05.19.38.744821000 PM +00:00: 10-MAR-15 05.19.38.744797000 PM +00:00:: get count from xmptask where instancename=rootallUrlTask and urlexpression=.*
10-MAR-15 05.19.38.746149000 PM +00:00: 10-MAR-15 05.19.38.746127000 PM +00:00:: Update xmptask for instancename=rootallUrlTask to exclude credential API
10-MAR-15 05.19.38.746201000 PM +00:00: 10-MAR-15 05.19.38.746188000 PM +00:00:: Committing
10-MAR-15 05.19.38.750147000 PM +00:00: COMPLETED script PI22_upgrade_rootAllUrlTask_Expression.sql execution
10-MAR-15 05.19.38.752041000 PM +00:00: STARTED script setauth.sql execution
10-MAR-15 05.26.40.031852000 PM +00:00: COMPLETED script setauth.sql execution
10-MAR-15 05.26.40.033094000 PM +00:00: STARTED script ifm_sam_pm_ddl.sql execution
10-MAR-15 05.28.15.781912000 PM +00:00: COMPLETED script ifm_sam_pm_ddl.sql execution
10-MAR-15 05.28.15.784297000 PM +00:00: STARTED script PA_Upgrade_2_1.sql execution

Prime Infrastructure 2.1 updating 5508 controllers in HA mode

I'm having the same issue from PI 2.1 trying to import 7.6.130 for my 5508 controllers and it saying "Image not Applicable for this Device" even though I know that image is applicable.
Also, has anyone ever updated 5508 controllers in HA mode from Prime Infrastructure?

Your combination of PI (are you sure it's 2.1? not 1.2?), WLC and MSE is not supported.
You may want to have a look at this matrix:
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
Regards
Stefan
PS: Today PI 1.3 and MSE 7.4 have been released - these support WLC code 7.4

Host Memory Consumed at VM for prime infrastructure 2.0

Dear All,
I have prime infrastructure 2.0 from 12 day ago i have logg on NCS (1. Message: CPU: 85 crossed down threshold: 90) and when see host memory from prime infrastructure VM i see that Host memory consumed so i make down time and increase the memory from 24 GB to 40 GB.
today i see th host Memory increases to 38.03 GB within 12 day I add only 30 Site map contained 45 AP or more(all site maps found on PI 568)
please feed me this is normal behaviour or not and why host memory increase . when the host memory consumed i monitor that All NCS functionality doesnt work. Please Advice.
Prime infrastructure 2.0
VM 5.1.0
Thanks

Hi Satyaki,
Try to reboot the WLC ,if possible and then check the status of the issue.
Regards-
Afroz
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Prime Infrastructure 1.3 + WLC 2504 - Enable LAG?

Hi everybody,
I'm facing a little issue using Prime Infrastructure 1.3 configuration templates to manage a couple of 2504 WLCs.
I'm using a Configuration -> General template to enable LAG on a couple of controller and when I try to apply it I get the error: "LAG mode cannot be enabled for 2500 series of controllers."
Obviously I can enable LAG locally on controllers, but then each time I try to apply the configuration template from Prime Infrastructure LAG gets disabled again.
Is this a known issues? Does anybody known how it can be worked around?
Thanks,
L

There is a defect in PI 1.4 that you can't enable LAG for the 2504. It's possible that 1.3 also affected
https://tools.cisco.com/bugsearch/bug/CSCui37076
HTH,
Steve
Please remember to rate useful posts, and mark questions as answered

Prime Infrastructure 1.2 Syslog

Hi,
We are currently working on a solution comprising Cisco Prime Infrastructure 1.2 and we can't understand if Prime Infrastructure can work as a syslog collector, since we can't get it to show us any syslog messages sent from the network devices in its the Alarms & Events section. Is this a normal behavior? Is it necessary to use a remote syslog collector on another machine?
Best regards!

You can edit the file in vi if you're handy with that text editor. I find it much easier to just create a new file like aijaz described above (copied below here) using your favorite local text editor (I use notepad++ in Windows) and name it syslog_sev_filter.xml.
Once you have that, copy it onto the PI server using ftp. You can then drop into the shell rename the current file syslog_sev_filter.xml.old and then copy the new syslog_sev_filter.xml file from your ftp repository to the /opt/CSCOlumos/conf/ directory.
Follow all that with popping back up out of the shell and do "ncs stop" followed with "ncs start" to restart the server and you should now be getting all severity syslog messages in your application.
/opt/CSCOlumos/conf/syslog_sev_filter.xml file (Bold lines have been added here):

Problem after upgrade a PRIME-NCS-APL-K9 from version 1.1.0.58 to Prime Infrastructure 1.2

I have upgraded a PRIME-NCS-APL-K9 from version 1.1.0.58 to Prime Infrastructure 1.2
First I have installed the Path "ncs_patch-1.1.0.58-upgrade-pi_1.2.tar.gz" and then the
"PI-upgrade-bundle-1.2.0.103.tar.gz".
after the upgade I have got the Message "Upgrade Successful".
Now when I start the NCS i get the following error message
egghead/admin# ncs start
Starting Network Control System...
Unable to verify hardware.
This may take a few minutes...
Health Monitor is already running.
Failure during Network Control System startup. Check launchout.log for details.
In the launchout.log are this messages:
Starting Health Monitor as a primary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
Starting Remoting Service: Reporting Server
Checking for running servers.
00:00 Check complete. No servers running.
Starting Server ...
Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
have anyone an idea whats wrong?
thank you for your help
Kurt

i have the same problem
NCS/admin# ncs status
Health Monitor Server is starting.
Reporting Server is Starting
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...
status
I try it
To get it back up and running do the following from the CLI.
1. Stop the NCS
2. Run 'ncs db reinitdb'
3. Start the NCS
but the status is the same

Syslog Email forwarding on Cisco Prime Infrastructure

Hi everybody,
We are performing a migration from LMS 4.2 to Prime Infrastructure 2.1 and we are realizing that some features are not in this new platform.
I suspect that one of them is syslog forwarding by email. In our old LMS we collect some syslog messages, we filtrate them and we email some of them, based on a criteria. Some of them we email to someone, and some of them are droped.
Does someone know if this feature is avaliable in Cisco Prime? I think we can collect syslog messages and view them, but we can not process. Am I right?
Regards and thank you in advance,
David

Hi David,
Yes , unfortunately so far syslog forwarding is not supported.
Also so far only SEV 0.,1 and 2 syslogs are supported in PI. Hoping to have these features in PI 2.2
Thanks-
Afroz
*****Ratings Encourages Contributors ****

Collecting logs from Cisco Prime Infrastructure

Hi ,
I am currently working in integrating Cisco Prime Infrastruture with the siem tool Qradar.
Can any one help me out in below issues:
1)How and where is the log stored in Cisco Prime.?
2)Does the logs contains the logs of the devices that Cisco Prime manages?
3)Is there any way to sent out the logs from Cisco Prime to a third party device.?

Hi,
1)How and where is the log stored in Cisco Prime.?
/opt/CSCOlumnos/logs
2)Does the logs contains the logs of the devices that Cisco Prime manages?
AFAIK,
In the prime infrastructure Syslogs are directly read from udp port 514 and then filtered
, the non SEV1 and SEV2 syslogs will be dropped and will not be entered into db . The
syslog messages will not be saved into log files .
Till now PI support only SEV 0,1 and 2 syslog.
3)Is there any way to sent out the logs from Cisco Prime to a third party device.?
unfortunately , this feature is not there in PI so far.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Download devices syslogs of Cisco Prime Infrastructure 2.2

Hello,
I'm working with Cisco Prime Infrastructure 2.2, wish I could download to my PC syslog captured by PI.

Hi ,
In the prime infrastructure Syslogs are directly read from udp port 514 and then filtered , the non SEV1 and SEV2 syslogs will be dropped and will not be entered into db . The syslog messages will not be saved into log files .
Thanks-
Afroz
***Ratings Encourages Contributors ****

Migrate from WCS 7.0 to Prime Infrastructure 1.2

Hi All,
I am looking for advice on the licensing and upgrade path for going from WCS 7.0 to PI 1.2.
At present I have a WCS licensed for 200 APs which is managing one controller and 150 APs.
I intend to use the Cisco Prime Upgrade Promotion
to order R-W-PI12-M-K9 (WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration)
and L-W-PI12-100-M and L-W-PI12-100-M to match the number of licenses on the WCS.
Once Prime is installed I also want to manage another 50 devices, does that mean I have to purchase the
Cisco PI 1.2 Base License and Software (R-PI12-Base-K9) and another 50 Lifecycle licenses, or will
my existing 200 licenses from the upgrade suffice.
Sorry if it's confusing, but I didn't invent the licensing structure just trying to make sense of it all.
TIA

You'll be able to manage up to 200 devices/APs simpy using the upgrade from WCS to PI 1.2 as you described it. No need to order another base license or 50 lifecycle licenses.

Strange syslog from Prime Infrastructure 2.1

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