Strange System Update, BIOS hacked?

Hi, last night my laptop rebooted without warning. During the reboot I got the "Lenovo" boot screen with it saying "Updating your system" for about 5 - 10 minutes. After looking at the logs it seems the reboot was called be a program caled GeekBuddy which I have never used but it seems allows other people to take control of your PC. Is this "Updating your system" likely to have been someone installing a dodgy BIOS? If so is there anything I can do to remove any malware that may have been insallled in the BIOS which reinstalling Windows won't remove?

Sorry I missed this topic when it was posted in July. As richk mentioned, having backups is always good if you run into a malware problem that cannot be cleaned and requires a reformat.
The GeekBuddy that I am familiar with is a support system whereby a Comodo expert makes a remote connection to the computer for tech support, virus cleaning, software installation, and printer setup. It has been available in a paid version and a trial version. Comodo is a legitimate, reputable company. I doubt that their techs would remote to your computer without your permission. However, if you have ever used any Comodo products, such as their firewall, or Internet Security, GeekBuddy may have been installed along with that. GeekBuddy can be uninstalled via your Programs and Features.
http://www.comodo.com/five/geek-buddy.php
Golf, please let us know if you need further assistance. I will be glad to offer some alternatives for resolving this problem.
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
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Microsoft MVP - Consumer Security
SpywareHammer

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Troubles in dual boot system after BIOS update

Hello:
PC: Thinkpad T500
1. I had for one year Linux Fedora 10 and Vista Ultimate working in dual boot with Grub, no problems at all.
Three days ago Lenovo support recommended I update my BIOS from 2.07 to 3.12, as I had some intermitent Sleep problems in Vista. Then my problems started.
2. First, after updating the BIOS from Vista (dowloaded the exe, double clicked it, gone through the whole sequence with no errors), upon the first restart, the screen was black and I couldn't get in BIOS with F1 and the same happened during other power-off/power on sequences.
3. Now, I've discovered that the best I can do is wait for 10 min after restart in order to get a prompt from ThinkVantage, then Grub boots only the Linux system which works OK.
4. I can't get the dual boot message from Grub, and I can't get any Windows DVD to be taken at boot (I've got full backups from both Control Panel and from ThinkAdvantage backup facility) in order to ru Windows repair.
5. I can go during the ThinkAdvantage to BIOS, the new version seems there (not sure if completely operational), but whey can't I see it with F1?
Is the presence of ThinkAdvantage something special in dual-boot systems or wrt to the BIOS install? Should I do something special about it? I just don't know.
Any ideas?

Strange. I don't have a clue, but I have seen posts here that recoverd from strangeness after a BIOS update by unplugging from the AC mains, removing the battery, and then pressing the power button several times. The last time, hold the button for 10 seconds or so.
That is really a total WAG, but maybe worth a try.
Out of curiousity, what do you see when grub finally loads. I take it that it isn't your original boot menu. Do you have grub installed in the MBR, the boot sector of the Linux partition, or both? Is the Linux partition (or Linux boot partition if you have boot + root) the 1st one on the drive, or _after_ the vista partition.
[edit] You didn't ask, but IMNSHO multibooting a modern laptop isn't really the easiest way to run multiple OSs. I run Linux, Solaris, and OS X in VMs under Win 7 on my T400. They run well, and that approach avoids issues like you are having. The Lenovo ThinkVantage boot-time stuff and R&R are rather fragile. Changes in partitioning and MBR configuration can break them. BIOS and other updates, and Windows repairs can break the multi-boot setup.
There are several ways to set up VMs, but VMWare Player is what I use. The latest version is free and quite usable.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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T43 won't read DVD that has safedisc DRM encryption and System Update not showing BIOS update

I've just acquired a second hand T43 (2668WZT) that is working fine with one exception. I cannot get it to recognise a game DVD that apparently has safedisc DRM encryption on it to prevent copying. The DVD works with no problem on my desktop system but I thought it would be useful to be able to run it on the Thinkpad as well when travelling.
Does anybody have any ideas on what the problem might be? I'm on BIOS level 1.24 and the BIOS level is now up to 1.29 which raises the other slight mystery. I've installed the latest version of system update but that is not flagging any BIOS update as available so I'm a bit reluctant to download and install in case there is some pre-req missing.
All advice on either issue gratefully received!

Yes. It is possible that the DVD could be bad.
It is also possible that your corrupted installation is preventing the DVD from working right.
It would seem strange, except that this happened with another guy as well. But, once we disconnected his internal hard drive with the corrupted OS 10.4.7 install, the machine booted from the DVD and worked properly. We then connected a different hard drive to install to, and it worked fine. Then, we connected the drive as a secondary and formatted it and it resumed working.
But, with an iMac CoreDuo, you cannot open the machine to unplug the drive. So, you'll be a bit stuck if you require the same solution. He had a PowerMac G5.
But, basically, his corrupted OS 10.4.7 installation was preventing booting from a CD, booting into safe mode, booting from an external drive, or any other kind of booting.
So, for him, the only option was disconnecting the internal drive and installing on another one.
I hope this doesn't turn out to be necessary on your system as well. If so, you'll need to take it into the shop for servicing.
The only other option I could think of is to try and boot it into Target Disk mode, and format it's drive with another computer. Perhaps that would work.
Once your internal drive has been cleared (formatted), then it may boot from the DVD again (assuming your problem is the same as the other guys).
You can read about Target Disk Mode here:
http://docs.info.apple.com/article.html?artnum=58583
You can read about the steps we took to troubleshoot and repair the other guys machine here:
http://discussions.apple.com/message.jspa?messageID=2629919#2629919
Perhaps that will help explain what I described above.
I hope this helps.

Lenovo System Update fried my BIOS... What can I do?

Hi all,
I'm in a bind. I did a clean install of Vista, and then I ran ThinkVantage System Update. It pulled up the BIOS update as a critical issue (among others) and so I consented to install it. The problem is, halfway through the update process, it stopped responding. I gave it two hours, then, thinking that it might be okay (the updater hadn't gotten to "erasing old BIOS" or whatever...) I rebooted it.
Four beeps and then nothing. Nothing.
I took it to my university's ITS department, and they recommend a system board replacement. I can't afford that.
I was wondering if there was a way that I could reflash the BIOS myself, or if I had to send it to depot, what sort of time and cost I am looking at. Can anyone advise me on what I should do?

Have you contacted support as ProblematicT61p did?
By doing so it looks as though they got their problem was solved.
Andy ______________________________________
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System Update Flash BIOS Update "Did not install"

Twice now I have experienced a problem using TVSU to update BIOS (Versions 1.58.0.0 and 1.59.0.0) in my ThinkCentre M92p. Each time the BIOS installs, but the message in the TVSU System Update "View installation history" window shows the Status as "Did not install." What could be causing this?
Solved!
Go to Solution.

Support is clueless, understood.
where the version 1.58/1.59 comes from , I have no idea
Bios doc states:
9. You may see a POST error "0162: Setup data integrity check
   failure" after reboot. It is a normal behavior. Press F1 to
   enter BIOS Setup Utility. If you are using WIN8 64-bit OS,
   change the Exit->OS Optimized Defaults to "Enabled", otherwise,
   please change it to "Disabled". At last, press F10 to save
   your settings.
==
If you installed this standalone, which you should. Your will probably see a failure 0162 which is normal per documentation. If this a Fail condition, i dont know. My Bios is older.
==
I am amazed to see su offer a bios update. ( power goes out, battery dead on laptop). This is a very senstitive update. .....The reposistory stuff I posted is just to peruse, look for 1.58. This is the SU package( written in xml. ). Not the acutal update.
I extracted your Flash code. No 1.58 anywhere.
IE,
download package for SU to use.. <wax (xml)
then actual download of package. What you can download manualy is not the same software Su is given.
==
Hope this helps. ? aways. Dont worry about what .xml is.   Your system SU aint working right for bios.
==
Simpler:
SU is given a xml file (text), to process to determine if update is needed.
Then it downloads the update, if you choose to install it.
Your symptom shows 2 versions of BIOS 1.58/1.59 did not install.   Crazy.
==
Maybe it got thru the xml package, and installed. then 0162. It worked correctly, but posted WRONG on your SU history. Either or, what you see on your screen sucks. 1.58/1.59, etc.

Strange error with authentication after system update

After a system update i get this strange thing in authentication.
see image:
Can anyone tell me what's this? Is this a virus?
Thanks

That is not a virus. That's a font problem, most likely a corrupt font cache. Try restarting in safe mode, then restart normally. (This will clear some of the font caches, among other things.)
If that doesn't fix it, try some of the other fixes mentioned here:
https://discussions.apple.com/thread/3273445?start=0&tstart=0

R60 died after run BIOS Thinkpad System Update

Once I got it booting I did some Windows updates, then did the Thinkpad System Update to update drivers as per what Lenovo was saying needed updating. It included a BIOS update which along with the drivers was done. Now the notebook will not boot. It will turn on, the AC, battery and Power lights come on and thats it, the screen stays black and there is no post.
What can I do to make this notebook work again?

Hi Yusufbalash,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with No POST on your ThinkPad R60.
Have you checked with performing power drain by removing the power adapter and battery from the system, hold the power button for 15 to 20 seconds do this process for 2 to 3 times and connect only power adapter and check.
If you find the issue still persists, then I suggest you to contacts Lenovo technical support of your region and if the system is under warranty please approach any nearby service center.
Please click here to contact Lenovo customer support for your region to get the detail of service centers.
Hope this helps.
Best regards,
Hemanth Kumar
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System update failed - strange behavior

Hello,
I have got the following problem: A system update (pacman -Syu) was interrupted because of power shortage. The system still boots but some things don't work anymore. For example the program wifi-menu returns the prompt inmediatly (without scanning, etc.). Then I tried to downgrade netctl from the cache with pacman -U /var/cache/pacman/pkg/packagename but the the same thing happened, direct return of the prompt.
Any help would very appreciated. Thanks!
Bas

Hello,
'pacman -Sc' doesn't do anything. It's the same: direct return to prompt. As is the same with 'wifi-menu', shutdown -h "now"...
As I said this happened after a system upgrade was interrupted because the electricity went down in my flat...
I discovered at least part of the issue has to do wiith sudo. As superuser (using 'su') the programs start. But some things are still strange:
- netctl doesn't work anymore, a package (wpa_actiond) that is necessary was missing. I reinstalled it but netctl still doesn't work
- I tried to reinstall sudo but i get a lot of "exists in file system errors". When I do a pacman -Qo of the files I get the error "No package owns.."
I am starting to think that reinstalling the system would make the least effort...
Last edited by basdi (2014-03-18 12:39:23)

System Update not recognising BIOS update

I have a ThinkCentre M92p 2992D9G and want to make sure everything is up to date before installing the Windows 10 upgrade. The Lenovo System Update (5.07.003) does not appear to be picking up the latest Bios for my system - the website is showing Bios 9SKT89A released 30 July which is clearly newer than 9SKT88AUS that is on mine, and the latest update check was on 31 July. I am also slightly concerned that there is no Bios for Windows 10 available. Whilst Microsoft have clearly decided that Windows 10 will run on my PC, I want to make sure that it will be fully functioning.

just offering assistance;
always put the link on a separate line.
@ kevin, the link is:
https://download.lenovo.com/catalog//10AA_Win7.xml
Yes aps is missing.
==
@wh4t3v3r
You are missing several items. Power manager is in the catalog, but not power manager driver.
https://download.lenovo.com/catalog//20C6_Win8.xml
https://download.lenovo.com/catalog//20C6_Win7.xml
Be more specific as to what operating system and MODEL type you are missing items from and state said items.
==
SU and UR search the Lenovo server based on machine MODEL and operating system.
It seems two or more catalog entries need updating.

ThinkVantage System Update 5.02 problem -- System Update hangs or freezes when installing KB updates

Often after installing a KB update, System Update will restart the computer and then resume processing to install the next downloaded KB update. However, after restarting, it always freezes or hangs part way through the next KB install. After waiting 5 or 10 minutes, I click on "cancel."   System Update acknowledges cancellation but nothing happens, and when I eventually give up and select "End task" in Windows Task Manager, I am informed that "This program is not responding."
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. I have resorted to downloading and installing these KB updates one-by-one after a clean install of Windows 7 64 bit on my T400 model 2764CTO.    Service Pack 1 is installed and Microsoft.NET Framework 3.51, which satisfies Lenovo's requirements. I am running BIOS 3.11 and plan to update it, but would like to solve this problem first, as I would hate to experience a freeze during a BIOS update!
Anyone else having this problem, or any solutions?

DID you get the machine from someonelse, outside of Lenovo? DID you upgrade the original o/s?
what o/s?
==
KB are offered by microsoft, not Lenovo/su. Under a rare condition, SU will offer as KB. A known instance, where microsoft offers HOTFIX, but not for monthly update distribution. Lenovo has their version of this KB. Probably this HOTFIX fixes a problem in Lenovo land driver that needs the hotfix.
I am amazed at how many KB fixes show up for your machine!!!
==
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. << assumption, please docment.<<<
Always update your BIOS 1st, the Net frame (v4?). Then try the update land.
===
As I would hate to experience a freeze during a BIOS update
Dont BIOS update during a rain storm. or power fauilure. Always use a ISO (cd) version of this.  Download/burn this version in case. Then use the other version, Update from windows. (you now have a backup).
Please research your hardware install guide, as too how to RESET BIOS eeprom.  Get tweezers, change the jump prom clip. BIOS flash from 0. Jump prom clip back. Is this scary, yesl jumper is on mother board.
so
1 3 5
2 4 6
Plastic jumper is 34 56. Change to 1234, and you reload a bios from blank. You can enter UUID, serial number and fun stuff.
Do not loose the plastic jumper. Turn the a/c off. Have reading glasses. But this is the solution to what if BIOS update freezes. Also have a ISO backup of the previous release of BIOS on CD.

Lenovo System Update 5.0.3 failes to download packages

Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
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場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

Blue screen when try to update bios on lenovo w520

Hello everyone I'm pretty new here and I bought a new laptop two days ago
my model of my leptop is lenovo W520 (4276-37U) / i7-2720QM / Quadro 1000M and my os is win 7 pro 64
and i want to share with you the problem that i have experienced as I tried to update my bios verision
the problem with the blue screen start Immediately when you begin the BIOS update and popup window going up
After reading several articles I tried to solve the problem and thankfully I did it and I solved it ~!
So if it happens to someone I suggest you read what I did to solved this problem :
1) first go to your anti virus program and disable it and turn it off . i have norton internet security and i have neutralized all options . (if you have a firewall that came with the anti virus program turn it off )
2) after this go to control panel --action center ---change user account control settings - And put it to the lowest level
(never notify ) and click ok
3) go to windows firewall and turn it off
4) now locate the lenovo airbag protection utility open it and go to Configuration tab and Uncheck the box
( turn off)
"enable active protection system " and then click apply .
all done now you can try update your bios Without getting a blue screen !
Hope I helped them all and everyone who had this annoying problem
thanks
shayy

Interesting. I've never performed any of the steps documented above and all of my BIOS updates (and updates via System Update) have been applied with no issues. Perhaps I'm just living dangerously?
Several items, however, were omitted:
Fully charged battery
Connected to AC supply
Not in a docking station
These items have been true from day 1 of ThinkPads.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

Missing driver in Update Retriever / System Update

Hi,
We are missing a driver in Update Retriever for the T540p model:
The driver is also missing in System Update, when we query Lenovo repository directly.
Neither is the driver available for download manually on the support page.
Device 8086:08b2
"Intel(R) Dual Band Wireless-AC 7260"
http://pci-ids.ucw.cz/read/PC/8086/08b2
T540p (20BF-A0FHMD)
BIOS: GMET59WW (2.07) 2014-02-12
ECM: GMHT25WW (1.10)
ME firmware: 9.0.22.1467
Windows 7 pro SP1, x64
Lenovo could you please add this driver to Update Retriever?
Our deployment of this model is pretty much crippled because of this, since we cannot deliver systems without wireless drivers.
Thank you.

dhjensen wrote:
parkerjnc wrote:
We are half way there. It should show up after the next catalog refresh which I'm expecting to happen overnight. Will check it in the morning and escalate if not showing up.
I just checked today and still no luck.
A new version of "ThinkVantage Active Protection System (64bit)" is all i could find for the "3354-Windows 7-English" query
/Daniel
I will correct that. We had approved our own "Costum update" with the same update id. After removing that the update appeared as exspected.
Thank alot for being very helpfull.
/Daniel

Strange system log error from Photoshop CS4

Hi.
I keep getting this strange system log error from Photoshop CS4.
It comes after a wile when using PS CS4.
I tried to chance the memory settings and scratch disc to see if that helped. It didn't.
I also checked all my ram for anything bad. 16GB in my Mac Pro Intel OS X 10.5.6
Everything is updated to latest included Adobe apps.
This is the system log error
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
And it keeps on until i close Photoshop.
Please anybody ?? i cant figure out what this means.
Thx for help.
Erik S

Now i get this system log error ?
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
and this from Bridge ???
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Chris. also read my post just before this one plase. thx

H61MU-E35 (B3) Updating BIOS....File Not Found Error

I have MSI H61MU-E35 (B3) Motherboard with Intel i3 CPU.
I downloaded latest BIOS File 7680vC3.zip (on web page it's says Version: 12.3 from -> -www.msi.com/support/mb/H61MUE35_B3.html#down-bios
Using Windows XP OS From 7680vC3.zip => Extracted E7680vC3.exe => Placed on USB Drive (I did not format USB Pendrive, and used by just making it empty by deleting files) ==> Ran this exe file on the computer where this motherboard is....
Inside Windows XP, when BIOS Update process started, In a green window, it shown me current BIOS old version and New Version side by side. (I did not given much attention to notedown from which number to which number it's updating).
In Windows XP after BIOS Process completed, it restarted computer (I kept USB File as it in the computer as I had read that, I have to keep USB in computer after restart).
When computer restarted...nothing came on the screen and just blank screen for long time and on the right side on screen bottom corner only letter like: A2 stayed for long long time. I waited for 15 minutes but nothing was happening except blank screen...
So, I restarted computer....and kept USB as it is in the computer....but Nothing comes on the screen...
After I concluded that, something is wrong, to resolve the issue...
--- What Try and Experiments I have done ----------------------------------------------------------------
(1) I placed Restarted computer without USB: and Message comes on the screen is:
BIOS Update is not yet completed, please insert the USB pen drive and reset system.
(2) I refered some forums, and also contacted MSI Support. As suggested, I formatted USB Drive with FAT32 and placed E7680IMS.C30 file (only one file) on USB placed in computer and started computer.. Now Message is coming:
Updating BIOS...... File Not Found..
Note that: E7680IMS.C30 File was given to me by MSI Support Staff as I did not kept Original files during formatting USB PenDrive.
But computer is not looking for .C30 Rom File, Computer is looking for .BIN File
(3) I have remove the battery and waited for 5 min. and placed again, to reset BIOS, but not difference on result or on message...
Renamed: file E7680IMS.C30 to EIVB.BIN
Result: Just Blank Screen with A2 text on right side bottom corner, No other message
In some other same issue post, they recommand to change ROM File name to: EIVB.BIN which worked for others, so I also tried and renamed: file E7680IMS.C30 to EIVB.BIN, in this case, I was able recreate original Issue: When computer boots, Screen stays completely Blank, and on the right side bottom corner, only 2 digit tect comes is: A2. Computer does not give any other message and nothing happens...even I waited for 30 minutes...
Also, by looking at USB Pendrive light, I can tell that, motherboard is reading file on the Pen Drive...
Renamed: file E7680IMS.C30 to E7680IMS.BIN
Result: Message comes on the screen: Updating BIOS...... File Not Found..
(5) What I am thinking is: When motherboard power-ups, it's giving me two different type of Valid message based on if USB is in the computer or not, based on if file name is .BIN or not, so I believe motherboard is still not dead and there are hope to feed the file which motherboard is looking for. But issue how to find what specific file which it's looking for... Even sometime I have seen at screen right side bottom area, 2 Digit numbers are changing just like system is doing internal healthcheck before booting up...
(6) Note that, I would like to put old version file on USB to feed, but one of the biggest issue with MSI is, once you download EXE from their website, to Extract EXE file content it needs to be run on the same motherboard computer, so in my case, if your motherboard is not in bootable cituation then you can not extract any other BIOS File to try...
Please help me...by havin this computer down....I am suffering everyday...
(By profession, I am electronics Engineer and have worked with programming Microcontroller and bootloaders, but in this case, I do not have SPI Programmer to program BIOS chip externally.)

Thank you flobelix and Nichrome.
Quick Result Summary: 128MB USB Key formatted FAT32 with HP Tool, made MS-Dos Bootable and placed EIVB.BIN file given by flobelix, but final result is: Screen comes Blank and only shows "A0" Code at right side bottom corner. nothing else.
Detail
Since Flobelix proviced ROM BIN File, I was too exicited to try it out and here is what I did...
(1) As per Nichrome link for HP USB Format Tool, I installed it on "Win XP" machine, and formatted 128MB USB key by selecting "FAT32" and selected option to make "MS-DOS Bootable" and shown Win98 source files as per the instruction.
-128MB USB drive made bootable with FAT32.
(2) I downloaded EIVB.rar given by flobelix and extracted and copied EIVB.BIN file on USB root.
Inserted USB in MSI and powered up...
As soon as I give power: Imidiately one normal beep and Screen comes completly Dark Blank. No message about "File not found". only at right side bottom of screen, it shows "A0".
I inserted USB key in each and every USB slot, but result is same: Screen stays Blank and on right side corner only "A0" letter.
I given around 3-5 minutes time to see something changes on screen, but no change.
- If I power-up computer without connecting any USB Drive: then message comes on screen that: Bios Update has not completed, please insert USB Key and Reset System.
- On USB Key, If I put ROM File with any other name (except EIVB.BIN) then Message comes: Updating BIOS... File Not Found...
- I have removed battery to give a try for resetting BIOS, but not change.
Question:
(1) Is it possible that, motherboard is looking for specific version of File or some different version of file ? and just staying silent and not complaining for existing EIVB.BIN ?
Here is I experiment: I simply created empty text file (0 Byte) on USB Drive and given name EIVB.BIN and booted up computer and same result: Blank Screen and just "A0" on right side bottom corner.
So, it tells me that, when power is given, the program which executes in motherboard for BIOS, it is not able to identify real or fake EIVB.BIN. I think, it's looking for some specific file and when not found, it's getting confuse on what to do....and not saying anything on the screen....
Has anyone old version BIN file of H61MU-E35 (B3) ?
Is there any trick so I can download older version Packaged EXE from MSI website and extract it ? I can give a try....

Strange System Update, BIOS hacked?

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