Strange text display in pdf using adobe reader exported by Indesign CS5

Hi there,
I have export an interactive pdf from indesign CS5 PC version with version 7 update, and it looks fine in most of the PC and Mac Adobe reader.
But 2 of the computer had strange text display. One is the iMAC with latest version of Adobe Reader
<== you can see the text "78" and "454" are abnormal
But with the same computer using Safari with perview plugin is showing following result:
<==you can see the text are normal.
The pdf is embedded with following fonts and property:
Another Windows XP with Adobe Acrobat 9 will had same display as the iMac.
I ensure the Windows XP don't have the font installed with HelveticaNeue and the Mac is using OS Lion Bundle with that font.
Now the customer blame it is the problem of the pdf created by me and I had no idea how to explain to my customer and find out solution.
I had a trial version of CC but same result and no error during the export.
Any idea is highly appreciate. The customer hotline and the live chat is hopeless as they send me to this community to ask since I use CS5 not the latest version.
Regards,
Ichi

Thanks Willi,
I had the fonts of Helvetica Neue bold light etc which created by Adobe and the font was created in 1993,shown in font property.
my PDF output is set to interactive not the print one. Other settings are default.
the purpose of this PDF is for user to print out and read on website. The funny thing is print out had no problem at all with HP and Ricoh printer using PCL 6 driver.
Despite Safari, the strange font happened in only Adobe product, other PDF reader had no problem such as foxit reader, xchange reader.
I tried to not embed the font but not able to do indesign, search in Google, it said it always embedded. Also that font family is preloaded in Mac OS.
I can try any test if there is a way to find out the solution.
or what should I do so the PDF should display correctly in all computer
thanks a lot.

Similar Messages

  • We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader.

    We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader.
    For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer.
    "C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>".
    Current Situation: The above command line parameter when executed is working as expected in a User's Workspace.
    When executed in a command line on the Application Server, it is working as expected.
    But, the same is not working while executing it from Deployed environment.
    Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2.
    Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.

    This is the Acrobat.com forum.  Your question will have a much better chance being addressed in the Acrobat SDK forum.

  • We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a

    We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer."C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>". Current Situation: The above command line parameter when executed is working as expected in a User's Workspace. When executed in a command line on the Application Server is working as expected. But, the same is not working while executing it from Deployed environment.Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2. Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.

    This is the Acrobat.com forum.  Your question will have a much better chance being addressed in the Acrobat SDK forum.

  • Edited/commented on PDF using Adobe Reader iphone 5 and e-mailed to myself so I could review on PC laptop.  I opened on laptop and although I could see the comment bubbles, I was not able to open them to see the comments.

    Edited/commented on PDF using Adobe Reader iphone 5 and e-mailed to myself so I could review on PC laptop.  I opened on laptop and although I could see the comment bubbles, I was not able to open them to see the comments.

    Back to life**
    Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
    P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
    Also if you have an experience to share then do share it as well please.
    Peace

  • How do you open a PDF using Adobe Reader on your IPad in IBook?

    How do you open a PDF File using Adobe Reader on your IPad When in IBook?

    You can't. When you're in most of the PDF readers, the Share button gives you the option of Open In another app. But iBooks does not.
    You need to add your PDFs through the iTunes method which Alec wrote about here:
    http://forums.adobe.com/thread/1040579?tstart=0
    Or you can use another way of transferring your PDF to the iPad, like Dropbox. You install the Dropbox app on your iPad and copy your PDF from Dropbox (cloud application). It opens in Dropbox app and you use the Share icon to move it into Reader.

  • Digitally Signing a PDF using Adobe Reader

    Hi,
    I am trying to create a PDF with a digital signature form so that any of our users with Adobe Reader can digitally sign (to authorise) the document.
    I am using Acrobat 9 Standard, I have created the signature form and saved with "Extend Forms Fill-in & Save in Adobe Reader..." This works fine for other forms (tick box for example) but not the Signature field. The field is viewable but all options are greyed out.
    The security settings prior to saving "Extend Forms Fill-in & Save in Adobe Reader..." are all allowed, but after Changing the Document/Document Assembly/Commenting/Signing/Creation of Template Pages are all Not Allowed. I appreciatesome need to be restricted to allow for extended features to work in Adobe Reader but the link below implies (unless I am missing something) that signing should be possible in Adobe Reader:
    http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195 ff-7d48.html
    Am I missing something, or does this just not work?
    Thanks in advance

    Thanks for the information. I am now trying using a trial of Acrobat X.
    However I am having the same issue now I can't even tick the checkbox. When the PDF is opened with Reader on the same PC it works as expected (both checkbox and signature field are available). Soon as it is emailed/moved somewhere else we can't even tick the checkbox with the message below coming up on opening:
    "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contrct the author of the orginal version of this document"
    I've also tried using Distribute through Acrobat but receive the same message.
    So I am struggling with creating a PDF on one PC that needs to be digitally authorised by someone else on a different PC, using Adobe Reader.
    I have been using Save as...>Reader Extended PDF as the Advanced menu is no longer there...
    Apologies if this something obvious and simple, this is the first time I have tried to do this.

  • Can I scan to PDF using Adobe Reader X?

    I want Reader to manage my scans.  Can I scan to PDF using Reader X, or is that only a feature in Acrobat.  If so, how can I use it as the default manager for my scanner.  I am using a Fujitsu FI-6140. 

    i answered it myself.  the option to use adobe reader came up the second time i tried

  • Can i open a pdf using adobe reader from desktop.

    when  i tried it did not give adobe reader as one of the options and did recognise it as being one of the options availalbe

    i answered it myself.  the option to use adobe reader came up the second time i tried

  • Bad Image Colors in a PDF Using Adobe Reader for Firefox

    I'm using the Adobe Reader 9.41 plugin for Mozilla Firefox 3.6.13 in Ubuntu Linux (Lucid 2.6.32-27).  Photo colors in one particular PDF file created today on a Mac using Adobe Acrobat are greenish.  The same PDF viewed in Acrobat Reader 9.41 for Linux are also bad.  But when I view the same PDF in other PDF viewers for Linux, including the Google Chrome browser, the colors are correct.  Suggestions anyone?

    AFAIK, no. Acrobat/Reader will only generate plain-text emails.

  • Extract text from hebrew pdf using adobe ifilter 6.0 reverse the letters

    Hello pdf Users
    I'm using adobe Ifilter 6.0 to extract pdf text from Hebrew documents. The text returned from the filter is reversed both in the letters inside a word, and in the word order.
    Example (given in English letters)
    Who am I
    will give
    I ma ohW
    This is a known issue in bidi (bidirectional, meaing right-to-left) languages lie Hebrew and Arabic, but I think I saw that Ifilter should supports hebrew OK?
    Any help?
    Roee

    Try the Adobe Acrobat Pro forums.

  • Is it possible to flatten transparency in a pdf using Adobe Reader or do I have to buy Acrobat?

    I'm trying to create a book cover PDF using publisher and then saving as a pdf. But, that isn't flattening the transparencies. I only have Adobe Reader and am hoping that program will allow me to flatten the transparency in the native document. If I can't do this, odd lines show up on my printed books. Any ideas?

    Modifying an existing PDF file is several magnitues more complicated than creating one from scratch. The PDF standard is VERY complicated and contains a myriad of features with their specific syntax elements. In order to modify an existing PDF you have to be able to understand every syntax element that occures in the PDF, or you may end up corrupting the file.
    When you create a new PDF you can pick out the syntax elements that your tool supports and forget about the 95 other procent.
    There are many PDF Toolkits than can create PDF files, a few that can open PDF files and present them, and almost none that can edit them. The Adobe PDF Editor being one of the few that can do that, but nobody is going to give away such a Toolkit for free.
    Rolf Kalbermatter
    CIT Engineering Netherlands
    a division of Test & Measurement Solutions

  • Can not open .pdf using Adober Reader XI

    I downloaded Adobe Reader XI and now am having problems opening .pdf files.  Is there any way that I can revert back to Adobe Reader X?

    What problems would that be? Maybe we can help if you give us some details?

  • Cannot print PDF using Adobe Reader XI on either laptop and two different printers.

    When attempting to print (as of today) I get two Adobe Reader windows that pop up 1) The document could not be printed. OK 2) There were no pages to be printed OK.  All help is appreciated.

    I apologize, but I don't know what other detail to provide except what I already did:
    'When attempting to print (as of today) I get two Adobe Reader windows that pop up 1) The document could not be printed. OK 2) There were no pages to be printed OK.'
    What information is needed? I truly need some help.
    Thanks,
    Paula

  • Issue with web links in PDF document using adobe reader 10.1.1

    Hi,
    We are creating the PDF documents that contains website links. The problem that is occurring is whenever we click on the website links in the pdf file, it opens up IE browser but just show connecting message without actually showing the link and its content. This is ocuurring when we open the PDF using adobe reader 10.1.1 . However it seems to be working fine with Adobe reader 9 . Moreover the length of the URL is bit large and seems like links work fine when we have 253 characters in the URL and if they are more than that then it is not working.Since it is working fine in Adobe reader 9 is there any constraint imposed on the length of URL with adobe reader 10.1.1 . Anything regarding this will be of great help.

    Hi..
    Try removing a plugin...
    Quit Safari.
    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Internet Plug-Ins
    Move the Adobe PDF Browser plugin (or just PDF Browser plugin) from the Internet Plug-Ins folder to the Trash.
    Relaunch Safari to test.

  • Creating a PDF from an image using Adobe Reader 9.0

    Hi, I've converted a bitmap image to Adobe PDF using Adobe Reader 9.0. I was able to open and read the file but not to modify it. The resulting file ended up being password protected. I do not have a password. I am using Adobe Acrobat X. Can you help?

    I used an application called Bloomberg (feed with investment info) from where I was offered to convert an image into a PDF to save it. The laptop on that station is loaded with Acrobat Reader 9.0.

Maybe you are looking for

  • New iPhone 3GS will not connect to Mac

    I am trying to set up my iPhone 3GS and the instructions are very straight forward. It says to connect it to my Mac with the USB cable and it will take it from there. The problem is that the phone keeps switching on and off. the apple logo shows up f

  • Math.round doesn't work

    Hi everyone! I have a problem with the Math.round function. When I code: Math.round(undefined); in my flash-movie, it returns the number 0!! But when I test the same code in a new flash document it returns NaN. So my question will sound: Why does it

  • Poor Picture Quality in iMovie Which USB Camcorder Will Work and Which Won'

    Dear Colleagues, I continue to read accounts by readers regarding iMovie 98 havinga poor image quality when sharing to iDVD. It has been suggested that users with non-High Definition camcorders, standard DV8 camcorders such as my Sony DCR-TRV315, are

  • No sound with WXP - Satellite L40

    HI I just got a Toshiba Satellite L40-13G. I installed Windows XP but cant get sound after installing drivers. Please help me to solve this problem. Everything works except the sound Maybe I got the wrong drivers Send me if needed the correct one Rep

  • BlackjackGame

    Hi, For one of my college classes I volunteered to change a gui line blackjack program to a gui based on swing. This is my first time actually creating something useful with swing so my code probably sucks but it works for the most part. heres my pro