Stratosphere 2 locked on blue screen and froze - advice needed

My Stratosphere 2 is two weeks old.  Today the screen turned blue and the whole phone froze.  I couldn't turn it off.  I took the battery out.  Should I try to get a new phone?

Well if you took out the battery, you can try this hold in on the power button for about 20 to 30 sec. with battery pack still out). Return the battery pack to the phone & power it up and see if the Issue is still present if it is and your under the 14 Day return then i would return it for either a replacement of the one you have or a Different Model..
Now if the problem goes away but re-turns in say a day or two and your still under the 14 Day re-turn i would still way in the Option of getting a re-placement..  But hopefully it straitens itself out..  Good Luck & Welcome to the Forum b33

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