Streaking of graphic on screen but prints ok

When converting a postscript or encapsulated postscript file to a pdf with Distiller versions 5 or a trial version 8, there is streaking (which looks like rays from one end of the graphic to the other) shown on the screen. But when it prints, the hard copy is just fine.
We need to be able to have the print and screen versions look the same. Has anyone had this problem?
I called tech support only to be told that version 5 is no longer supported and the trial version has no support. If they had helped me, we would have purchased 6 copies of Acrobat Pro. As it is I am looking elsewhere for a pdf converter.
I have no intention of paying $400 for a piece of software just to get tech support. Who knows if they would be able to help?
Thanks

Hello,
That is very strange. I think it has to do with either Microsoft's USP10 or GDIPlus dll's.
Try changing screen resolution or screen size and possibly the DPI settings to see if it corrects the problem.
They may wan to update their Video card drivers also.
What version of CR are you using? It may be resolved in some service or fix pack. The charting dll is from a third party so you may want to use [Modules |https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip]to verify they are all using the same runtime files also.
Thank you
Don

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