Streaming video only works in F3 preview

I'm using Captivate 7, the video I'm attempting to insert is an .mp4 and it is hosted by kaltura.com. (I created the video, so would change the format if necessary ,the kaltura.com account is my client's so I may not be able to answer questions about that side.)
When I use the Event Video option and provide the URL to the video, I can view it using the F3. But if I use a preview key (F10, F12) or try publishing to SWF, I get a Connection Error message over the loading icon where the video ought to be.
I also tried:
1 - Insert as a multi-slide syncronized video, I get a message that the URL is invalid. (Click through errors and a tiny video placeholder appears, but it just has a moving grey bar in previews.)
2 - Web object interaction - blank slide on preview/publish.
3 - Youtube interaction - blank slide on preview/publish.
Can anyone help me get this working? Thank you!
Jenny N

This is most likely due to Flash Global Security issues. Have you tried setting up the publish folder as a trusted location in Flash Global Security?
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-flash-global -security
If you want 300 more troubleshooting tips for Cp, you'll need to read the book:
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

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OLD THREAD:
This has been very problematic for me.
When I try to use video.rotation = 90; in code, rather than rotating the video 90 degrees, it disappears. But this only happens sometimes when I publish. I can make zero changes, clear publish cache, and sometimes it is broken like this, sometimes it isn't and works perfectly fine. I can't figure out what is changing to make it compile differently. I've tried in all render modes (publishing to Android, so: Direct, CPU, GPU, Auto) with no changes in this specific behavior.
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The code is located towards the bottom of this post.
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video.y=0;
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