Strnage behaviour of ISA 3.1 - Error has accoutred in R/3. ... hotline.

Hi Friends,
I found a strange behaviour in ISA 3.1.
After the user login to ISA, and try to prepare the order clicking on Prepare Order button after saving the ShipTo address, an error 'Error has accoutred in R/3. The document can¿t be sent. Please contact our hotline.' is dislaying in the next page.
This is happening only after the user login for the first time and change password.
Any hope.
Early reply appreciated.
Thanks and regards
Lakshmikanthaiah

Hi Friends,
Any hope for my issue...
Please find the below error message found in log file:
May 4, 2007 10:54:58 AM,453 Client_Thread_5   Debug b2b.com.sapmarkets.isa.core.eai.BackendException [ID521324541DB0.6365179032252499End|?]BackendException raised: com.sapmarkets.isa.core.eai.BackendException: Error in catalog initialization
May 4, 2007 10:54:58 AM,468 Client_Thread_5   Error b2b.com.sapmarkets.isa.businessobject.webcatalog.CatalogBusinessObjectManager [ID521324541DB0.6365179032252499End|catalog.notAvailable] ???en.catalog.notAvailable???
com.sapmarkets.isa.core.eai.BackendException: com.sapmarkets.isa.core.eai.BackendException: Error in catalog initialization
     at com.sapmarkets.isa.catalog.webcatalog.WebCatInfo.init(WebCatInfo.java:222)
     at com.sapmarkets.isa.businessobject.webcatalog.CatalogBusinessObjectManager.createCatalog(CatalogBusinessObjectManager.java:97)
     at com.sapmarkets.isa.catalog.actions.ISAEntryAction.doPerform(ISAEntryAction.java:94)
     at com.sapmarkets.isa.core.BaseAction.perform(BaseAction.java:272)
     at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
Even I refered thread about webshop as below:
Re: Problem with Internet Sales Product Catalog
Please anybody help me.
Thanks and regards,
Lakshmikanthaiah

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