Struggling to print panoramic on EPSON 4800

I've loaded up some Epson A2 rollpaper, and am trying to print a panoramic / banner approx 40cm x 118cm but the printer keeps printing just part of the image even though I'm making all the correct paper choices etc. When I select A2 roll paper, the size given under it is 40cm x 60cm, which is far too small and as its roll paper I can't understand why its restricted the size like this.
I've updated the printer driver and the firmware to the newest on Epsons website, but nothing seems to help....am desperate as I have an assignment to be in on Mon and this panoramic IS it......someone please help?? The Epson runs off the G5, latest Tiger.

Hi Laurie D
same problem here with an Epson R800.
If I set the paper to roll and define a dimension for the print, it seems ok until I actually print, in which case the printer (surely governed by a badly designed driver) just prints an A4 of the central part of the panorama.
In Lightroom, I set everything from the Page setup menu, then when I switch to the print menu and select "summary" from the pull-down menu, although it recognises having roll paper installed, it still tells me it's going to print on A4.
VERY frustrating
And EXPENSIVE (ink & paper)
Hope this lifts you up a bit...
Cheers
Antonio Soffici

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Back to all support options for Epson Stylus Pro 3800
DownloadMac OS X Common Updater {v.5.0:} 28-Dec-2010, 35.0MBs
Operating Systems:
Mac OS X - PowerPC, Mac OS X - Intel
Languages:
English, Français, Nederlands, Deutsch, Español, Italiano, Portugues
Products:
Epson Stylus Pro 11880, Epson Stylus Pro 3800, Epson Stylus Pro 3880, Epson Stylus Pro 4000, Epson Stylus Pro 4400, Epson Stylus Pro 4450, Epson Stylus Pro 4800, Epson Stylus Pro 4880, Epson Stylus Pro 4900, Epson Stylus Pro 7400, Epson Stylus Pro 7450, Epson Stylus Pro 7600, Epson Stylus Pro 7700, Epson Stylus Pro 7800, Epson Stylus Pro 7880, Epson Stylus Pro 7890, Epson Stylus Pro 7900, Epson Stylus Pro 9400, Epson Stylus Pro 9450, Epson Stylus Pro 9600, Epson Stylus Pro 9700, Epson Stylus Pro 9800, Epson Stylus Pro 9880, Epson Stylus Pro 9890, Epson Stylus Pro 9900
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http://i789.photobucket.com/albums/yy173/pdeys/DSC_0067_comp.jpg
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Struggling to print panoramic on EPSON 4800

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