Struggling to sign into face time

I have bought and installed face time. the program launches well enough, but when I try to sign in with my appleID i get an error message that reads "Could not sign in. Check your network connection and try again." There is nothing wrong with my network connection...I am on a wireless DSL network. I also enter an incorrect password, but get the same error message. Anyone experienced a similar problem?

Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4

Similar Messages

  • I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

    I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

    What IP does your iPad show as having?
    Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
    Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
    The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
    OpenDNS
    208.67.222.222, 208.67.220.220
    Google Public DNS
    8.8.8.8. 8.8.4.4

  • I cant sign into Face time using my Apple ID

    I cannot sign into Face Time on my I Pad using my apple ID

    http://support.apple.com/kb/TS4268

  • My network is working and I reset my Apple ID but can't sign into face time or iMessage

    I had to reset my Apple ID because it wouldn't sign me into iMessage and face time ok I did that and it keep stating can not connect check your network connection my network connection is working

    Hi there Ayopp,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    -Griff W.

  • Why can't I sign into Face  Time

    Why can't I sign into my face Time..have changed password...Still can't sign in

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • How do I sign into face time on my ipod?  It keeps going back to the login.

    Every time i sign in it will go to the next screen where it said " Face Time" "People will call you using your e-mail address.  What would you like to use?"  I will click next, then it goes back to the log in screen.  What am I do not doing correctly?

    Hi caholt,
    Thanks for visiting Apple Support Communities.
    If you're not able to sign into FaceTime, the troubleshooting steps in this article can help:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Best,
    Jeremy

  • Can't sign into face time on iPad

    Can sign into FaceTime and use it on my iPhone , but can not sign in on my iPad.
    Get a error message saying to check my connection and try again. My connection is fine !

    The Tubbs-
    FaceTime works with your Apple ID in conjunction with an E-Mail address.  However, two can not be active with the same Apple ID at the same time unless each device has a unique E-Mail address.
    You may be able to get the second device to work if you obtain another E-Mail address and register it with your Apple ID.
    Fred

  • TS4185 i signed into face time with an inactive email accidentally and i can't verify the email because I can't get into it. Is there anyway to restart the process with a different email address so that I can verify it and begin using it.

    I tried to start face time and it said that it would send an email to the address provided but i didn't realize that the email address there was an inactive one and now i cant use face time since i havent verified it yet. I was trying to see if there was a way to restart the process so that i can get  that email sent to the corrent email address that i actually use.

    If there is no other way around this, is there anyway to completely wipe the phone then??
    The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me).  But before I trade it in, I would like to make sure all my data is backed up on the device first.
    When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it.  Now since I can't use the screen I can't really do that.
    So how do I completely wipe the iPhone???
    Thanks!

  • HT204408 When trying to log into face time I get the registering device does not have appropriate credentials, I have OSX 10.8.4 on my Mac Pro. I can log in using my IPAD

    When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>

    Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
    Step 1
    Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
    Step 2
    Log out of your user account and log back in.
    Step 3
    Boot in safe mode and test, then reboot as usual and test again.
    Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

  • Every time i try to log in my apple ID into face time, it tells me that im using an invalid password. But its not!!!

    Every time i try to log in my apple ID into face time, it tells me that im using an invalid password. But its not!!! Please help!

    Try the Iforgot  and go to you Email address there should be a Email from Apple with the New password

  • I can't sign in face time using my apple id?

    I can't sign in face time using my apple I'd?

    That's all there is to the explanation? OK - then start here.
    iOS: Troubleshooting FaceTime and iMessage activation
    iOS: Troubleshooting FaceTime

  • Signing in Face Time - Firewall - Ports - Provider

    Hi.
    I cannot sign in to FT . I found the following answer http://support.apple.com/kb/HT4245 but I am not sure if I must apply it .
    I have added the FT app to the list in the security / advanced section .
    Shall I try first to delete FT app and its cache and plist file ? Then reinstall it .
    The iMac I use has Snow Leopard 10.6.7 .
    I do not understand why FT doesn't work and iChat does . Skype also works fine .
    If someone could contribute I'd appreciate it .
    Thank you .

    Hi,
    Your router (or modem that routes) may offer several different ways to open or allow ports to be used.
    You would normally access the set up pages of the router in a web browser (Except for Apple Base Stations)
    This requires the IP of the router and the User Name and Password info.
    The IP can be seen in System Preferences > Network > Advanced Button > TCP/IP tab (As "Router IP")
    The default info on the User ID and Password can be gained here
    Click on your device.
    Dismiss the next page at the top right
    Chose an App in the next page (If iChat does not work chose AIM Talk as it has less ports and gets you to the next page)
    On the next page you have to scroll a bit.
    When the pics start it will tell you the default User Id And Passwords along with the IP address
    It is now a question of searching all the tabs, menu and links on each page to find UPnP as it is in different places on different devices (if it is there at all)
    Netgears tend to always have a menu down the left and UPnP is nearer the bottom as a separate menu item.
    Linksys devices have it in the tab called Administration
    D-Links tend to need Tools or Advanced across the tabs and Advance Networking down the menu buttons
    Zyxels have a three column menu of links and it is at the bottom of the middle row.
    Netopias and Motorolas don''t have UPnP
    Port Forwarding tend to be easier to spot and the Port Forward link page will show you as well.
    This is normally a table of ports and a listing of an IP  that they are being sent to. (this should be the IP of the computer)
    It can list Start and End ports (you list the same for single ports)
    Sometimes they follow a setting such as 5190,5678,16384-16402 where single ports and groups are mixed (Commas and dashes only no spaces)
    There may also be a a check box for Enabled.
    You may also get a choice for Port Triggering (Advanced/Special Applications) which allows multiple computers to use the same ports.
    DMZ (Demilitarised Zone) is a sort of extreme Port Forwarding. It is an On Off setting that allows All 65535 ports to be open to one IP (Computer)  Useful for testing but lacks security.
    Like a Web Browser, iChat and Face time use IP addresses to connect to the Buddy.
    It helps if the DNS server info is working.
    Some DNS servers are better at wider address areas so adding other DNS servers like that thread can help.
    If you are now working it is likely that the router is already doing UPnP.
    9:42 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I have a new Mac Book Pro.  When I try logging into face time I get an error message saying there is a server problem.  Am I doing something wrong?

    Is anyone else having trouble with face time?  I keep getting a ""server error" message

    empty your trash
    then open disk utility and reformat it
    as mac journaled if you only want to use it for a mac
    if you want to use it for both mac and PCs, select the partition tab, choose 1, format exfat and MBR under options
    enjoy

  • Problem with signing up Face Time

    I cannot sign up FaceTime and iMessage? Its only my Mac Book Pro, other Mac do well in my net, also the iPhone, whats the matter?

    Since this is a full router.. simply set the TC to bridge mode..
    Plug WAN TC into the LAN of the Netgear.
    Highly recommend using ethernet to do setup as well.
    Go to airport utility.. and select the TC. If it doesn't appear in the airport utility tell us.
    When you click it a summary page will come up.. click edit on the summary.
    Go to the network tab and select bridge mode..
    Then go to the wireless tab.. you can choose here from a few options.. I recommend create a wireless network. And use a different name to the existing wireless of the Netgear.. use wireless names that are short, no spaces and pure alphanumeric.. they just work better. Use it for whatever device is going to use the TC to backup.. for internet it doesn't matter if you connect to the netgear or the TC .. whichever is better connection.

  • What is the "messages agent" i am asked to sign into every time i turn on my Mac?

    Why am I asked to log into "Messages Agent", "iCloudhelper", "addressbook agent", and "Calander" agent every time i turn my computer on?
    how do I disable this?

    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
    Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
    Keychain Access ▹ Preferences ▹ First Aid
    If the box marked Keep login keychain unlocked is not checked, check it.
    Select
    Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.

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