Struggling to watch anything on youtube because sp...

I have run a check on the main page of bt and when i put in my telephone number it states i have a line capable of around a 17meg capacity. I do not have this i only have a line capable of 8.1meg so why does it say this?
I have run numerous speed tests through bt both wirelessly and ethernet and even at non peak times struggle to hit the 1meg level.
i have bt vision which using the on demand is pointless and i can never stream anything through it and if it does eventually play it's at such a low quality i can hardly work out what i'm watching.
below are results from a test just completed...
download speed - 1173kps
acceptable range - 600-7150kps
dsl connection rate - 8128kps downstream 448kbps upstream
ip profile - 7150
assured rate download 525kbps
acceptable range - 576-600kbps
assured ip profile - 600kbps
I have run this test at numerous times of the day i am aware that congestion can occur but i cannot see why i should pay for the top broadband package when firstly it says my line should be capable of around 17meg when through the test it is clearly not and secondly i cannot achieve a connection even capable of streaming a short music video on youtube at a standard quality during a peak time.
can anyone give me advice as i have already logged this as a fault and just got a dear john response back with no actual technical help or assistance

and here are my adsl hub settings as i know that people will ask for these
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
21 days, 01:19:32
Downstream:
8,128 Kbps
Upstream:
448 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
18.2 dB / 31.0 dB
Line attenuation (Down/Up):
8.0 dB / 6.5 dB
Output power (Down/Up):
13.7 dBm / 11.5 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
8 / 0

Similar Messages

  • I'm struggling to watch anything on sky go on my iPad

    I'm struggling to get certain apps to work on my iPad and for example sky go loads but won't play anything can anyone help?

    Try using a different web browser, so if you are using Internet Explorer try Firefox and see if the same happens.

  • I cannot watch anything with ipad

    I couldnt watch anything with youtube or any application, this problem appear  When i upgrade my ipad, and iphones to ios7 ,
    I tried another wireless network and i can watch there is no problem, so is there anyone knows the solution for this problem
    I tried to reset wireless router ...didnt work
    I restarted ipad .... Didnt work
    And my knowledge is out know, i wait your help .
    Thanks

    Try to disable the hardware acceleration in the Flash Player.<br />
    See [[Cannot view full screen Flash videos]]
    Flash "Display settings" window:
    * http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

  • HT201177 why cant i watch videos, even youtube?

    i just bought a new macbook pro. what do i need to dwnload in order to watch videos? i cant even watch anything on youtube. plz help

    You can see what is running in the back ground with heads-up screen (command - tab)
    You can tab through command - q will quit the app.
    or use your mouse and dropdown menu>Quit.
    If you are still trying to install, quit all apps and restart with the flash.dmg on your Desktop.
    If you have many apps in you log-in starting up do a safe boot (hold shift key) on start up.

  • When I watch YouTube videos on my iPhone 5 it sometimes suddenly drops in quality so much the whole video goes blurry and it's almost impossible to watch anything?? Help

    When I watch YouTube videos on my iPhone 5 it sometimes suddenly drops in quality so much the whole video goes blurry and it's almost impossible to watch anything?? Help also I think it might have to do with my wifi but I'm not sure. Sometimes I also try to skip to sections of a vid and it just lags for ages and nothing happens.

    mwall614:
    Good for you! I haven't tried it, but I'm sure it works.
    Enjoy your Pismo.
    cornelius

  • Cant watch anything online on firefox

    cant watch anything online on firefox but can on internet explorer browser
    == This happened ==
    Every time Firefox opened

    I will completely ignore the porn reference, because that is quite sad, and I don't know why you felt the need to mention it to anyone. What you do is your business, so keep it to yourself.
    Now to answer your question, have you checked that you have all your settings for access point and data access correct with your network carrier? and have you tried going to http://m.youtube.com and does it play videos there? Or have you tried a dedicated app from the Nokia Store such as cuteTube and does that play videos?

  • My safari is messed up.  Every time I do anything it randomly opens a new window for a website that looks like a virus. It also will not let me watch anything on Netflix. I don't know what to do, someone help!

    Every time I try to do anything on my safari it randomly opens new windows to what looks like fraud websites.  Also it will not let me watch anything on Netflix. Please help!

    You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • I can't watch videos on Youtube in HD ever since that mess with HTML5 last month.

    So in February there was a brief stint where Youtube decided to force everyone to watch videos only with the HTML5 player, which forced many Firefox users to watch videos with only 360p and 720p as resolution options, and even at 720p the video was blurry and playback was choppy. I tried using a couple different add-ons people made to force Youtube to use Flash Player again, but the video quality was even worse than on the HTML5 player so I removed them. And now, even after Youtube allowed Flash Player to be used again, ever since that mess happened it's affected the videos I watch. Now I can't watch videos in any real high definition, because on any resolution option the videos become "fuzzy." The edges of people, text, and objects are pixelated and either blurry or jagged and not crisp and sharp as they should be. I also have problems with "rippling," where it seems as if thin, vertical lines are moving on the screen and subtly distorting the video. I have tried uninstalling and reinstalling Flash Player, Firefox is on the current version, and everything else on my system that I know of is up to date. I have also tried watching videos in safe mode. Nothing changes. I can't get the videos to look normal again. For almost the past month I've had to start using Chrome specifically just for Youtube because nothing I do will get it to work properly again on Firefox.

    Hello,
    Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
    To disable hardware acceleration in Flash Player:
    #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
    #Right-click on the Flash Player logo on that page.
    #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
    # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
    # Remove the check mark from '''Enable hardware acceleration'''.
    # Click '''Close''' to close the Adobe Flash Player Settings Window.
    # Restart Firefox.
    This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
    Does this solve the problem? Let us know.

  • Adobe flash player is not working well I mean since I've  trying to watch movie on youtube is not pl

    I just wanted to know what to do about adobe flash player is not working the way it should cause I've been trying watch movie on youtube but it won't play I've receiving message said that I need to download flash player which I've done so many times and I still receivr the same message download flash player which I have done I don't know anymore what to do anymore cause I've all the differents things it migh be the problem but still not working, please I need help if you gys know anything that Ihaven't tried yet  help thak you.

    Hi, Your Flash files are all correct for IE. I'm sure they are also for FF, since Flash Player is working.
    What you can try is something that has helped other users and maybe this will help you with IE. Try turning off the User Account Control and then Restart your computer and see if IE is working now.
    Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety.
      and then clicking User Accounts. Click Turn User Account Control on or off.
      If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
      Select the Use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the check box to turn
      off UAC, then click OK.
    Let me know whenever you can, no hurry.
    Thanks,
    eidnolb

  • When I watch videos on Youtube the video shakes. What is it? What can I do?

    When I watch videos on Youtube, they shake. How can I fix that?

    hello ozltem, i think this is related to this bug in adobe's flash plugin: https://bugbase.adobe.com/index.cfm?event=bug&id=3223393 (apparently they are aware of the issue & can replicate it, but they are not fixing it because it doesn't have a high priority).
    as a workarounf you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode].

  • Only watch videos on youtube?

    I just baught an iphone and was wondering if you can only watch videos on youtube? i was told that you can download somthing that will let you watch videos on any website?

    cory249 wrote:
    I just baught an iphone and was wondering if you can only watch videos on youtube? i was told that you can download somthing that will let you watch videos on any website?
    You cannot download anything on the iPhone. You can watch YouTube videos using the official application, and watch videos in the following formats:
    Video formats supported: H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per second, Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats

  • When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full.

    When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full. I have restarted my phone and the computer multiple times, but it still tells me that my phone is full.

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

    I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

    HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/

  • I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

    I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

    this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

  • I have an iMac,Apple tv and want to watch tv programs on my HD tv.  These programs are on the stations web site but I am unable to watch anything on my brousers

    I have an iMac,Apple tv and want to watch tv programs on my HD tv.  These programs are on the stations web site but I am unable to watch anything on my brousers

    Welcome to the Apple Community.
    I'm not sure what you are asking, but if you want to watch TV stations you can watch on your mac in a web browser on the Apple TV instead, I'm sorry you can't do that.

Maybe you are looking for

  • How to change settings for insert table

    I use DW CS4. Don't know how this changed but now when i click insert>table the result is insertion of a table with width of 960 and 8 columns and 8 rows? Where can i change this back to what it was so that in properties i can set the width, the numb

  • Exporting Photoshop LUTs for use in Speedgrade

    Hi I'm not sure if this is a silly question, but here goes! Firstly, I'm using Windows 7. I have created an adjustment layer in Photoshop CC 2014 and exported to 3DL, CSP, CUBE files and ICC profile. How do I pick up and use these in Speedgrade CC 20

  • Ld.so.1 problem - fatal: relocation error - "referenced symbol not found"

    Hi, I've been trying to compile and run my application non Solaris using CC (detils below) but haven't got luck with running the application because of a linker error : ld.so.1: java: fatal: relocation error: file ./libtest.so: symbol __1cDstdMbasic_

  • I can't open pages, or they jump instead to a phishing page

    I go to websites and they freeze while loading, with a bunch of gobbledegook in the web address area - or they go strait over the intended page and launch a phishing page - I have run five different virus/malware scans with nothing found.

  • Need to know last ran by and last ran time of a SSAS cube

    Hi All, I'm just wondering if there is a way so that I can see who ran the olap cube recently with the ran time? any help is appreciated. Thanks. - please mark correct answers