Struggling with POP email account setup

I'm struggling to get my POP email accounts setup on my new iPhone. Seems like a great device, but without email, it's useless to me.
I've setup these same 4 email accounts dozens of times on different computers. I've entered all the Host names, passwords, and advanced settings (for the first email account). I have two problems. I can't send from any of my email accounts. One is a POP3 account and my primary email on my iPhone. I seem to receive messages but cannot send. I have two SWBell/Yahoo accounts which can receive, but won't send.
Second problem is that I'm trying to setup a 4 account which is a POP account, but it won't let me set this one up. It keeps coming back with "Cannot Connect Using SSL". If I say "Yes" to the question about trying to setup without SSL, it just goes away for a couple of minutes working, then gives me the same error.
Surely I can't be the only one whose having these problems. Thanks in advance for any help!!!
Regards,
Ross

For the first 3 accounts the ISPs probably block SMTP connections from outside their network. The test of this is if it works connected to your home WiFi network (if you have one) but not on EDGE. Note also that the SMTP username/password on the iPhone says "optional", but it is actually required when off-network.
If you are not connected via WiFi you can use AT&T's SMTP server when connected via EDGE. It is cwmx.com, and does not require a username or password.
On the 4th account you haven't given any real information to help you. Assuming you have all of the server names correct you probably have the wrong encryption method. You mentioned SSL, but it could also be TLS or NTLM (or others that are not supported by the iPhone). Also, if it is a MS Exchange account the server may not be configured to support IMAP, which is required form the iPhone connecting to Exchange.

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I have an Ipad Air and am having problems with POP email account set up.
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
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Just set up POP email account - only seeing inbox folder

Hi
I have just set up a POP email account and it has found it successfully and downloaded all my inbox messages however I cannot see my "sent" messages or drafts and I also have a sub folder underneath the inbox which I cannot see.
Do I have to manually set up each subfolder or does the Iphone not automatically see the same subfolders when it connects? Also every email stays showing as un-read even if it is read on the server, even when I refresh the Iphone it still says un-read. Do POP accounts not automatically sync with the server or is there something I can do to set this up or an APP that will do this? Please can anyone help?
Thank you for any help or information.

With POP email accounts, the mail 'lives' with the client, not on the server. So, Sent and Drafts on the iPhone will only contain messages sent from or being composed on the iPhone. Any subfolders set up in the mail client on your computer are only on that computer. You can pull messages from the server to the Inbox on the phone if the mail client is set to leave the messages on the server for a period of time, since from the iPhone's perspective they are new.
POP is really designed for accessing your email only from one client. If you want to use several devices and access the same account, you are better off with an IMAP account, where all the mail 'lives' on the server.

Pop email account - missing sent folder

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I did a "Spotlight" search and found many of my Sent emails in an old Mail folder...Mailboxes (mbox suffix)
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Funny,
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Syncing with POP3 email accounts

I'm just about at my wit's end, having spent the last few days trying to get MobileMe to do what Apple claims it can do. It can't.
That said, I now must figure out how to get my iPhone to directly access and sync with a couple of POP3 email account I have. I have tried going to settings, choosing "other", and adding in the correct info. It says that it "can't make the connection with SSL" and would I like to try without that, but when I say "OK", that doesn't work either.
Why is this so difficult? I replaced a Treo with this iPhone and am now having second thoughts. I mean, it can't access a POP3 account? What 90% of the world uses? I thought the iPhone was ready for "real" usage and not just a kid's phone. Frustrating. I just want to read my email... this should be "PDA 101"
OK, enough raving. Anybody know what I'm doing wrong?

Regarding email, what I was trying to do was have access to my already existing email, not the me.com email. He told me that I’d be able to sync my existing emails with MobileMe... but you can't, at least as far as I can tell.
A MM account can check the incoming mail server for a POP account - this option is available at the MM website. Messages received from a POP account will be downloaded to the Inbox mailbox for your MM account. The downside is when replying to or forwarding a message received from a POP account. The reply or forward will be sent from your MM account.
The idea is to use the MM email account as your email account. I've had a .Mac account for some time which was converted to a MM account. I moved quite a bit between 2000 and 2004. At the time, I was using the email account provided by my ISP. Every time I moved, I had to change my email address, and most ISPs don't provide or support an authenticated SMTP server. I started using a PowerBook as my primary computer in 2000 and if I wasn't connected to the internet via my ISP, I was unable to send messages with the email account provided by my ISP. I decided to start using my .Mac account as my primary email account which solved a number of problems for me. When moving, I didn't have to change my email address and since .Mac has an authenticated SMTP server, I was able to send messages with my .Mac account regardless the ISP used for my internet connection.
MM continues this for me with my PowerBook and with my iPhone. I can send messages with my MM account regardless the ISP used for my internet connection - with the Mail.app on my Mac, with the iPhone's Mail client, or with Outlook or OE on a Windows PC.
Meanwhile, I’ve set up these two email accounts and both can receive email but neither can send, although my me.com address will send & receive.
Because a MM account has an authenticated SMTP server, and your POP accounts probably don't. Who is the email account provider for these POP accounts?
I spent about 1/2 hour this afternoon with Apple tech support who couldn't figure that out and told me I need to do a complete factory reset on my iPhone, which will bring it back to original factory specs, causing me to loose all downloaded programs, information, etc., although I could back it up first with iTunes.
If you are syncing contact information and calendar events over the air with your MM account and your contact information and calendar events are available at the MM "cloud", this data will not be lost when doing a restore with iTunes. Other than that in regards to contact information and calendar events, the iPhone is designed to be synced with the supported application on your computer. If you aren't syncing contact information and calendar events over the air with your MM account, you should be syncing this data with the supported application on your computer and if so, this data remains on your computer and will not be lost when doing a restore with iTunes.
All downloaded applications from the app store should also be available in your iTunes library, which won't be lost when doing a restore.
iTunes creates and maintains a backup of your iPhone for all data on your iPhone not included with the sync process such as; most settings, SMS messages, notes, recent calls, call favorites, data stored on your iPhone by 3rd party applications, and photos captured by your iPhone - but I wouldn't depend on this one. Photos captured by your iPhone should be imported by your computer as with any other digital camera.
Your iPhone's backup is updated if needed as the very first step during the sync process. Before restoring, the first step should be a sync to update your iPhone's backup if needed.
Since all data available on your iPhone is included with your iPhone's backup or should be available and remain on your computer such as your iTunes content, photos transferred from your computer to your iPhone, etc., nothing will or should be lost during the restore process.
I had a Treo before the iPhone and setting up the email on it took me about 5 minutes. The contacts and calendar sync flawlessly with Outlook, and the setup for that was probably 15 minutes.
Which application did you use to sync your Treo direct with Outlook on your computer for contact information and calendar events?
So my secondary point is that the iPhone is not really ready for corporate life yet unless you are willing to put a LOT of effort into setup, which I was.
A MobileMe account is not designed for business use - it is designed for personal use and the idea is using the MM email address and account as your primary email account/address.
I access my MM account and a business POP account with the iPhone's Mail client. Setup for both took minutes. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account for over a year with my first generation iPhone, or with my iPhone 3G. This is when connected via various wi-fi networks with different ISPs and via EDGE or 3G.
If you are trying to access legacy POP accounts that don't have an authenticated SMTP server, you will have problems. I don't know what was different with your Treo in this regard, but the device has nothing to do with an ISP blocking the use of SMTP servers that are outside of their network or not provided by the ISP being used for the internet connection unless the SMTP server is authenticated. Most if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated. This has nothing to do with the iPhone.

POP email iPad setup mystery and misery

Wow...it was easy on my macs and my iphone, but I've spent the better part of a day trying to create one successful POP email address on my iPad (for an existing account I use right at my desk) through my company server, with my ISP as secondary server. It begins with difficulties verifying at creation of account under "Other", then it asks if I want to try without SSL, I do, it can't verify, but I set up anyways, and then go to the settings and begin trying every darn possibility and variable under names, usernames, passwords, ports, etc. I swear I'd pay someone $100 bucks right about now to whisper the secret solution in my ear. I've deleted the account, started new, called my ISP liaison to verify their secondary server information, etc. It just shoudn't be this hard. I'm now in one of my every three years or so hating apple modes...a regular occurence since, well, 1984. Any thoughts or questions would be appreciated, and I'll feedback with settings, etc. It's gotta be one tiny little thing that I'm missing.

In case this will help anyone else with this issue.
Friendly folks at applecare helped walk me through what I'd been trying. Same setup attempts and settings were put in place. Same result. Then he suggested I go to work....and sync my e-mail accounts through iTunes. I did that after deleting all failed POP accounts I tried to set up, and deleting my outgoing POP servers on my iPad mail accounts settings.
Did that this morning. Went to my local bagel shop, hopped on WiFi. Bingo...all is well. So, in theory, my home wifi connection SHOULD have allowed me to set up new POP e-mail accounts. But I banged my head on that wall. And it didn't work.
So...if it helps. Sync through iTunes to set up existing POP email accounts you have, THEN join a wifi network and see if all is good, if you're having the trouble I experienced.
Message was edited by: Apple1Sauce

TS3899 I cannot send email from my ipad the message keeps saying rejected by the server but there is nothing wrong with my email account with talk talk as I am able to send email from my iPhone and laptop any ideas?

My email won't send from my iPad. It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?

Hi Allan,
Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again.
After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct.

Can I use a POP email account on an iPhone

I have a POP email account. I use it on my iMac. My Mail settings are to delete emails as soon as I've downloaded them.
Can I set up my email account on my iPhone? Can the two devices synch my email? i.e. if I send an email from my iMac will this email show up in my iPhone sent mailbox / if I delete an email from my phone will it also be deleted from my iMac / will emails sent to me go to both devices?
Remember this isn't an IMAP account with emails residing on a server, but a POP account that neither stores sent or received emails.
Thanks for any help

POP does not provide for synchronization between clients. Only IMAP or Exchange accounts do that. By default, POP will delete from the server as soon as it's downloaded, meaning that if your computer downloads it, it can not be downloaded to your phone and vice versa. It is possible to configure some POP mail clients not to delete messages from the server after downloading, but not all servers will honor this request.
POP is generally considered obsolete. Especially in the world of mobile devices and multiple computers.
If your email provider does not support IMAP, you may want to look for a new one.
You could conceivably use a free service that supports IMAP, like gmail, to gather in the mail from the mail service you're using now.

I cannot add a new pop email account in my "iphone 6"

I cannot add a new pop email account in my iphone, when i confirmed "saving account" it is automatically being closed and kick-out me from?
It is iPhone 6 and the system is iOS 8.1
I am going to select "Others" and then my user name, password and "next".
Then IMAP and POP settings screen is coming. I am going to select "POP" with my incoming and outgoing server details.
And finally I am going to proceed with "save".... So... pupff........ it is going, closing, kicking me out. Maybe 20-25 times since yesterday I try it but no win.
What should I do for these my friends. This is my business email... It was working before in iPhone 5s and afte iPhone 6 I make reset for 5s.
I try later on for 5s again. It make me the same thing also. They are not allowing me to add a new pop email address.

Is it your own domain?
Have you tried setting up as Exchange?

HELP!!! I deleted a POP email account w/4000+ messages in it and they disappeared

I have been told all my messages are gone forever but I find that just hard to believe. If this were a Windows machine I could recover them because it just deletes the first character in the name of the file. Am I to believe that Apple doesn't have something even remotely similar?
I have been able to recover a few hundred from my iPhone which also had access to the POP account but many years of emails are just not there.
I thought for sure I could delete the account and recreate it as I was making it an IMAP account but I'm having no luck getting most of my life for the past 4 years back. (And yes, I know, I should have backed up - but I hadn't in over a year.) Lazy I know so please don't rub it in.
I drove 100 miles to go to the Genius Bar at the Apple Store and that is how I learned to recover the ones on the phone but that was a painfully slow process of doing them pretty much one at a time because I'd select 50 or so and some would be able to be moved and some wouldn't - which was frustrating so I finally just went through and kept the ones that were most important.
Anyone got any good news or ideas for me to try?

Thomas,
"Note that you were warned that this would happen and approved it. When you delete an e-mail account in Mail, you are shown a message like the following:"
You didn't read my problem - I said I deleted a POP email account. I always read the messages that pop up and in Mail when you delete a POP account - IT DOESN'T TELL YOU NUTHIN! It just deletes it - which *** for me. Fortunately, I had an iPhone and on that device I had about a 1000 messages that I could recover but on all my POP accounts I download them from the server onto my Mac so they were only on Mail (the really old ones that I wanted to keep.) I had to move them into another directory one by one basically because when I would move 50 some of them would move and some wouldn't and I never did figure out that problem. Basically the ones that would not move are the ones that were associated with my domain changes with GoDaddy, and there were a lot of those. Have no idea as to why only those were resistant to moving but I can get all that data from GoDaddy anyway.
This thread is now moot seeing as how I've recovered everything I can and am going to just move on - and back up more often. ;-)
Apple and Mail need to rewrite that program to include a WARNING MESSAGE when deleting an Account in Mail that says ALL YOUR MESSAGES ARE GOING TO DISAPPEAR NEVER TO RETURN IF YOU DELETE THIS ACCOUNT, SO YOU DANG WELL BETTER HAVE A BACK UP IF YOU WANT TO KEEP ANYTHING BEFORE PRESSING THAT MINUS SYMBOL! ;-)

POP Email Account Not working after update to 1.1.1

After I updated to 1.1.1, I noticed my email wasn't working quite right, so I did a complete restore, and in the process of setting everything back up, I can not get my personal pop email account to work. After creating a new account with the "Other" option, I enter all the correct information, and when I hit "save", I get this message: Secure Connection Failed, Certificate for "Personal" may be invalid.
It then gives me the option to Cancel or Continue, but hitting continue just hangs. Any thoughts? It was working properly before the update, and my desktop client is still connecting and receiving emails, so nothing has changed on my ISP's end.
Thanks,
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Given that other posts mention two prompts: first that "certificate may be invalid" and second "would you like to connect without SSL?" (paraphrase), I decided to hit "continue" on the first dialog and see what happened in my case. After doing so, I was NOT prompted a second time, so it would SEEM that my SSL connection completed normally after all. For others in this circumstance who require/demand SSL, you may want to try continue on the first prompt to see if it just works.
By all appearances, I still have a secure pipe to my email. It's a shame that this prompt and the results of "continue" aren't better at indicating what the actual issue is.
Note that in my case, I'm probably prompted about the certificate because I don't have a globally-signed SSL cert. I am just using one that I created myself and imported into the Mac OS X keychain. This cert was sync'd beautifully (thank you Apple!) to my phone originally, and appears to still be working. A check of the mail prefs on the iphone still show both inbound/outbound mail to have SSL "on" so it doesn't appear to have been disabled by 1.1.1 or by my pressing "Continue".
I believe that this 1.1.1 update was a deep enough update of the OS that it is merely warning me again (in an unfortunately cryptic way) that the certificate is not signed by global cert authorities. I think it did the same thing when I first set up the iPhone (1.0) but hasn't prompted me again like this on any updates since.

Does anyone know a workaround for setting up a POP email account using 8? Worked before I upgraded. Apple level 2 support has no idea. Thanks

POP account rather than IMAP on 8.

Setup pop email account on iPad
https://support.exabytes.sg/kb/a2819/how-to-setup-pop3-email-account-in-ipad.asp x

Mail app shows 898 MB ... with no email accounts!

I am trying to help my wife troubleshoot storage issues with her iPhone 5. The mail app was very large (over 1 GB in size with only 45 emails, and no attachments), so I deleted her email account on her iPhone 5 and on her iPad 2. I rebooted both the iPhone and iPad. I verified that there are no mail accounts on ether device. When I choose the Mail app, I am greeted with a screen to set up an email account.
So I went to Settings > General > Usage and checked the size of the Mail app. On the iPad, it is 39.6 MB. On the iPhone it is 898 MB! When I click the "Open Mail" link the Mail app opens and I see the email setup screen.
How can the iPhone have 898 MB of space usage with no email accounts? It appears that there are corrupted files on the iPhone ... is there a way to remove those corrupted files without wiping the phone? Can I wipe the phone and then restore from an iCloud backup? And If I use an iCloud backup to restore the phone, will those corrupted files come right back? Any suggestions on fixing this issue with the storage of the Mail app?

Did you try sending a photo from the photo app? The same exact thing happened to me, I clicked a couiple times on the bottom button (for changing screens) and I got all my other apps working, except the email app - doesn't work at all & I can't even get into the mail category in the settings app.

Can someone help re setting up sub-folders on a POP email account

My email is through btinternet and I think it is a POP account (no expert on this sort of thing!). Is it possible to have sub-folders on a POP email account on your iPhone? Or is this only on IMAP? If I can't do it does anyone have any recommendations on which email provider is the best for the iPhone and is there anyway to map my old address to my new one?
Sorry if being incredibly thick here!?
PS. Am I right that on text messaging there is no way to forward texts that are sent to you (eg, jokes)?

Welcome to the discussions!
I do not believe you can have subfolders on POP accounts. Exchange, IMAP, Gmail and Yahoo! do support it however. Gmail/Yahoo! is free so it's hard to beat that price!
If they allow it, you may be able to setup email forwarding on your BT account. Log into the web-based version of the account and see if it is offered.
As of right now, you are not able to forward text messages. Hopefully they'll add this soon.

Struggling with POP email account setup

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