STS responsible persons and substitutes have disappeared

Hello STS Experts,
one of our users is facing a big problem.
For a certain subplan and planing rounds the the responsible persons and substitute have dissappeared 2 days ago.
Beside this disturbing situation we also don't know how that could happen? So we are not sure for the future.
What I have discovered so far is that the considered hierachy of infoObject "company" was modified in that time. I see a new company by visible inspection. The hierarchy is active.
Table "UPS_TP_HIERARCHY" shows a modification of the user in the the time. But we don't know what kind of action the user did that time.
Has anyone a simple idea on that.   What could be happend?
We have a snadbox system which still contains the responsible persons and substitutes. From there it would be possible to manually entry the lost data again. Is there a better way to solve that?
Thanks and best regards
Harry

Thanks Stephen,
the root cause is still not clear.
A further analysis is difficult because I don't know what the user exactely did.
We have a sandbox-system where the old situation is stored from 2 weeks ago. Because I don't know a simple and safe way to transfer it automatically from one system to another the users do that manually.
What I discovered: When the resonsible persion is filled manually then automatically the corresonding substitutes are occuring automatically again. It seems that this relationship is still stored in the system. That makes it not so much effort.
I also discovered that not only one subplan is affected by the loss. All subplans with connection to the HR department are involved.
Best regards Harry

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