Stuck at max 0.5mbs download speed

Question

For the past 2 weeks I have been unable to wxceed 0.5mbs download when for many years I had speeds ranging between 4mbs and 7mbs.
An engineer hsa been recently and tested the line all the way back to the exchange - OK
To eliminate internal problems I have tried the router directly into the test switch of the master socket - still 0.5.
I have just run speedtester and was concerned at the result:
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.38 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.38 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.41 Mbps
That looks like my maximum has been set at 0.5.
How can I get back to thefairly decent speeds I used to get?
Solved!
Go to Solution.

Answer 1

Have you tried connecting to the test socket at the rear of the master socket - Yes
Have you tried the quiet line test? - Yes
Link Information
Uptime:
3 days, 2:37:33
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
888 / 462
Data Transferred (Sent/Received) [MB/MB]:
132.44 / 640.27
Output Power (Up/Down) [dBm]:
12.5 / 0.0
Line Attenuation (Up/Down) [dB]:
20.5 / 35.5
SN Margin (Up/Down) [dB]:
13.5 / 31.5
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
2 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
2 / 0
FEC Errors (Up/Down):
0 / 451
CRC Errors (Up/Down):
0 / 3
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast