Stuck at password screen and doesn't take iny input from keyboard or mouse
Laptop started and some msg appeared the automatically shut down... Again automatically started but stuck on password screen which neither take input from kayboard or mouse.. Pls help
Ditto for about a week. Happens maybe every 24-48 hours.
IIRC, I applied some routine MS Updates prior.
T510, Win7 Professional, Nvidia GPU.
Similar Messages
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My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?
This is covered in the basics section of the manual:
iPhone User Guide (For iOS 5.0 Software) -
My Ipod touch is stuck in the password screen and I can't turn it off or cancel. The screen that it is stuck at says :enter the password for the exchange account "exchange"
Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears -
I have a spelling app that is stuck on the screen - it doesn't have any way to close it out, and when I split the screen and go to "Finder" to remove it, it says that it can't, because the program is still open. Please help.
Paul,
I'm sure this is the correct answer, but just switched to Apple, so am just an apple seed at this point! :~)
How do I get to the Apple Menu?
Thanks!
KL -
can you help please? Phone having funny fit, screen flashing between password screen and turning off timer. Then screens merging.. Yuk!
Hey kathlovesparis,
First, I would reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
Delgadoh -
Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it keeps asking for a password it doesn't recognize over and over again? How many times do I have to reset it then? Advice please
You have to provide your computer's administrator password in order to install Flash Player.
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HT1338 i cant get in to os system. the screen just stuck in white screen and apple logo
i can not get in to my os system. the screen just stuck in white screen and apple logo
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
IPod stuck at Apple screen and computer won't restore iPod
My 80gb Classic is stuck on the Apple screen, and doesn't respond at all. It says to restore my iPod using iTunes, however, iTunes doesn't recognize my iPod, even though I've updated it.
I've tried restarting my iPod, updating iTunes, and repeated attempts at connecting my iPod. None of the support articles really help, and I've tried all I can think of.Try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Cheers,
Patrick -
Iphone stuck on rebooting screen and wil not let me restore
my iphone is stuck on reboot screen and will not let me restore
http://support.apple.com/kb/HT1808
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I have recently upgraded to Mavericks and I am being subjected to additional password requests and the monitor take store ever to boot up. Approximately 5 mins which is way in excess of previous operating system.
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions
Startup Issues - Resolve
Startup Issues - Resolve (2) -
My iPhone 5s is stuck in large screen and won't allow me to swipe or turn off...what to do?
My iPhone 5s is stuck in large screen and won't allow me to swipe or shut down to turn off. Help! thanks
Most welcome!
Cheers,
GB -
Hello, I have an iPhone 4s, I noticed that when I am on a call (Phone) and I am done and I go to hang up, the iPhone is stuck on the screen and can not get new calls or call to a new call
Is there a case on the iphone?
If so, then remove it and see if that solves it.
Otherwise, make an appointment at the genius bar. -
I starrteaudio reader and mi phone wont start it just gets stuck on lock screen and is slow
Hey tessatony,
Thanks for the question. I understand that your iPhone 4s is not functioning properly, and that you wish to try to make a backup before troubleshooting. From the information you have provided, it sounds like the device is indeed turning on and responding when plugged in, however the display is not lighting up. Have you attempted to plug the iPhone into a computer with iTunes? If iTunes recognizes the phone, you can attempt to back it up:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
Afterwards, attempt to restart and/or reset the phone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If your issue persists, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
Apple - Support - Service Answer Center
http://www.apple.com/support/iphone/service/faq/
Thanks,
Matt M. -
how can i find imei number. i am stuck at activation screen and sim tray is also replaced. please help
From the box the phone came in, or read here:
http://support.apple.com/kb/ht4061 -
my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
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