Stuck at reboot loop. itunes logo and wire appears on screen
My ipad mini got stuck while undergoing ios update 8 to 8.1.
stuck at reboot loop. itunes logo and wire appears on screen even after hard reset
Hi garytiuchan,
I'm sorry to hear you are having issues with your iOS update. If you continue to see an icon screen directing you to connect to iTunes, and/or your iPhone is otherwise not responding, you may find the troubleshooting steps outlined in the following articles helpful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
iOS: Not responding or does not turn on - Apple Support
Regards,
- Brenden
Similar Messages
-
Help - while upgrading os all i see is itunes logo and usb cable on screen having tried rebooting
help, while ugrading os all i see is itunes logo and white usb cable. I have tried rebooting and reloading itunes.
See Here...
iPad Unable to Update or Restore
http://support.apple.com/kb/ht4097
Ipad User Guide -
I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
IPhone 4s is stuck in "Plug to iTunes" logo while RESTORE and is not responding.
Was trying to Restore my iPhone 4s and it's stuck in "Plug to iTunes" logo and iTunes couldn't detect my iPhone. I restarted iTunes and checked if it might work but no success, I restarted my computer, opened iTunes and connected my iPhone again, but the icon isn't changing at all. I'm trying to restore my iPhone but no success. PLEASE HELP!!! And I'm sitting here with my non-working iPhone and plugging it in and out of my **** computer. FAST HELP IS HIGHLY REQUIRED!!!!
I did it, but nothing happened, it was all the same, the "Plug to iTunes" logo appeared as before. And I can hear the "sound" when I connect/disconnect my phone to my computer. I found the "Restore File" in C:\Users\MyName\AppData\Roaming\apple computer\itunes\iPhone Software Updates . Now I don't know what to do with my Phone and the nearest Apple Service Center is 156miles away Can you please suggest me some ideas to solve this issue? Plus I Googled/YouTube and didn't find any tips useful for me.
-
My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?
My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?
If you haven't already done so, its unlikely.
You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go. -
I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?
Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys -
I tried on two Windows Computers to install the new iTunes update on my iPad. Now I am stuck at the iTunes Logo and USB cable graphic.
I tried all the standard reboot stuff. Battery is fully charged. Everything seemed to go well until the very last moment.I am sorry.
I did confuse the iTunes part. I have the latest version of iTunes on both my Windows Laptop and HP PC.
Actually that was the problem.
I successfully updated the new Apple iOS to my iPhone and iPad2. I successfully downloaded (backed-up) my data from my iPhone and iPad to my Laptop.
I successfully updated my iPhone with the new iTunes (version 11) I believe.
THIS IS WHEN THE TROUBLE STARTED.
When I tried to update iTunes on the iPad --- all h**** broke loose. After about 80 tries with just the iTunes Logo and USB graphic showing up on the iPad (including two DSU sessions), I still get a 3014 error.
I have disabled all of my security on the Windows PC (imagine how I feel about that!!!!) and still to no avail. I have tried about 80 times in the last 2 days (no exageration) trying all methods, scouring the NET and Apple Help and still I cannot get past Error 3014.
I was on the Apple Care with two Apple "experts" on the telephone (including a Manager) for over an hour and they walked me through (the same stuff I had tried about 60 times). I still get Error 3014.
I HAVE NOT PROBLEMS with my ASUS Transformer TF300T to access its cloud, its updates, its store and its apps. If Google can do it (work with my computers) why cannot Apple?
Seeing "Error 3014" in my iTunes is so OPAQUE!! My god, I am a sophisticated user ... what is a Newbie supposed to think?
Apple is still in the world of Nerds and Geeks (no offence, I am a Geek too!!). It needs to recognize and by-pass these opaque traps and work with real people who are now the bulk of Apple users.
The bottom line is this... all instructions, help files, responses to my pleas for help all say the same thing: iTunes SHOULD be able to restore your iPad. NONE mention any solutions to by-pass Error 3014 in any simple, practical manner. How is a Newbie supposed to disable his/her firewalls, anti-virus, etc? Too complicated.
James Dean Waryk
<Personal Information Edited by Host> -
i just wanted to restore from 6.1 to 6.1.1 on my iphone 4s and itunes gave me an error -1 and know it doesnt work i dont know if the warranty from 1 year of apple can fix it or what i can do to solve the problem... as i said i just wanted to update and know im stuck with the restore logo ( the itunes logo and the cable) need some help please!!!!
no so i dont know what happened
-
MY IPAD IS STUCK FOR ALMOST ONE DAY.. LAST NIGHT I TRIED TO INSTALL THE LATEST IS UPDATE WHICH IS IOS 6.1 BUT THEN MY IPAD2 TURNED OFF AND THE ITUNES LOGO AND USB CABLE CAME OUT ON THE SCREEN SO I TRIED TO CONNECT IT TO MY ITUNES ON MY COMPUTER AND IT SAYS RECOVERY MODE SO I CLICKED OK BUT THEN IT ALWAYS END UP CORRUPTED... AND IM CONNECTED TO MY INTERNET 24/7...I JUST DONT KNOW WHAT TO DO...I HOPE APPLEWILL FIX THIS AS OSOON AS POSSIBLE...SO DISAPPOINTED!! PLEASE HELP ANYONE... BEEN TRYING TO RECOVERY MODE OVER 150 TIMES...
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I just finished downloading and attempting the install of ios 7 on my iPhone 5. I'm using the newest version of iTunes.
And now, I'm stuck at the screen with the iTunes logo and the plug. But no matter how many times I try, recovery mode will not work. My phone is currently useless unless I can figure this out.No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
-
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you
I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer. -
I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore. Can I get my phone working again without loosing my photos?
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore
Maybe you are looking for
-
Where can I find the Users Manual for the DROID TURBO?
Where can I find the Users Manual for the DROID TURBO?
-
How to delete photos in iphone which is transferred from mac, please help?
Hi Everyone.. I got an new iphone5 ...Am not able to delete photos which are transferred from my Mac book pro to my iphone... Please help and guide me how to delete photos in iphone which is transferred from mac book iphoto.. Regards Shashidhar
-
A couple of weeks ago, I wrote in another thread about how Flash CS3 (using AS3) can directly handle javascript. I must tell you that this direct handling is limited. You cannot call custom javascript functions from html this way. If you need to call
-
on my desktop (i'm using JDS) under every window i have language selection list. It's very anoying thing =) i tried to ged rid of it but nothing helped =( iiim-properties does not disable it for all sessions (it helps only for current session - after
-
Sorting based on two columns in report
Hi, we have one issue on sorting based on two columns in report. In the report we are doing sorting on two columns(week_id and stage_name). I have attached the screen shot for the same. The sorting is first done on the week_id and then on the stage_n