Stuck at 'Starting Windows' screen! Help please :(

Hello guys and girls.
I have a problem with an Acer Aspire 8920 laptop.
To start off with the back light on the screen was the first issue. After turning the laptop on the screen would turn off. I would close the lid and open it again and the screen would light up as normal and then after a few seconds it would go off again.
I wasn't sire at first what it was so I plugged it into the telly via HDMI and that was fine. I looked closely and I could see very faintly windows had loaded fine. After that I knew it was the backlight.
Eventually after more research I bought a new inverter off the web. Few days later it arrived and I replaced it. It solved the issue but has caused a couple more.
I get stuck at the starting windows screen no matter what I do. I have a copy of W7 on a disc, on USB and if I try and load up W7 as normal. If I try and boot in safe mode it always gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time.
Also after replacing the inverter the brightness of the screen now 'pulses'. Thats the best way I can describe it. When it does pulse it doesn't go off completely, just a little brighter and darker.
I have looked online and found that people were getting stuck at the same place and the cause of that was a power supple issue with custom built PCs. I think that maybe I might have a the same problem because of this new inverter?
Any input would be great into this. I appreciate your help.
Thank you!

Hi,
Do you mean that you're unable to logon to Windows no matter via normal start or safe mode, and startup repair doesn't work with the disk?
For this error "gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time", hope this link can help you
http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94159
I also suggest you try other advanced boot options such as Using Last Known Good Configuration, see this link
http://windows.microsoft.com/en-in/windows/using-last-known-good-configuration#1TC=windows-7
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

Similar Messages

  • HP ProBook 4440s stuck on starting windows screen

    Hello Everyone,
    I am in desperate need of help!!  I have a HP ProBook 440s laptop which was working perfectly fine on Friday.  Now today on Monday when I turn on the computer it gives me 2 options because it says Windows failed to start.....1) launch startup repair (recommended) or to start windows normally.  When I choose to to do the system repair it says loading files and when done a box pops up and says " The exception unknown software exception (0x40000015) occurred in the application at location 0x40161651 and then says click on OK to terminate the program.  After I click ok, it says the installed program cannot start and to click ok to turn off the computer.  Then back to square 1 with turning on the computer with my 2 options mentioned above.  If I try to start windows normally then it will just stay stuck on the starting windows screen.  I have tried hitting F8 to try and launch windows in safe mode the screen will just say loading window files and please wait at the bottom....but it will just stay stuck on this screen with nothing happening even after 45 minutes!!!  All I want to do is to be able to access my pictures that I failed to backup!  I am ok with getting a new laptop, but just desperately need a way to get my pictures off this laptop!!  Any help will definitely definitely be needed and appreciated!!!  Thank you so much in advance!!!

    Hi,
    Take out the hard drive, connect it to another PC using SATA to USB adapter. Using Windows Explorer in that PC, copy everything you need to salvage to another external drive.
    Manual - Page 62-64 for procedure on taking out the drive:
    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=522948...
    Which is the operating system installed?
    Do you have recovery media or installation discs?
    Please test the hard drive - quick & extensive tests from BIOS: tap f2 as soon as you power on laptop to get into System Diagnostics. Complete the tests.
    Regards
    Visruth
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • Cannot install Windows 7 Pro; gets stuck on "Starting Windows" screen

    I have read dozens of posts on this topic but none has helped yet.
    My system has Windows 8 with UEFI. I want to install Windows 7 Pro on another partition. I have turned off Secure Boot in the UEFI/BIOS. When I try to install Windows 7 Pro from a DVD it shows "windows is loading files" and then gets stuck on "Starting Windows"
    for ever. This happens even when no USB peripherals are attached.
    I have already wasted many days on this. I hope someone can help.
    Thanks!

    Hi friends of the internet
    I have been reading several forums regarding the issue of installing windows 7 (64 bit) to a computer that have had windows 8 installed previously or just a GPT formatted disk.
    My Case:
    Windows version installed: Windows 7 Professional N with Service Pack 1 (x64) or Windows 7 Professional (x64)
    Computer used: Samsung laptop
    Model Code: NP53U4C-A02SE
    See the specks here:
    http://www.samsung.com/dk/consumer/computer-peripherals/notebook/notebook/NP535U4C-A02SE-spec
    Create a USB install disk that not freezes at ”starting windows” screen:
    First I followed this great guide (Thanks Daniel):
    http://
    hodgin.ca/2012/10/02/creating-a-uefibios-windows-7-usb-and-installing-to-gpt-partitions/
    STOP AFTER STEP 13!
    1. Open a command line in administrator mode
    2. run DISKPART
    3. type LIST DISK
    4. Look for the disk number that represents your USB drive
    5. type SELECT DISK # where # represents the number of your USB drive. Get this right or you will wipe a different drive out.
    6. type CLEAN
    7. type CREATE PARTITION PRIMARY
    8. type SELECT PARTITION 1
    9. type ACTIVE
    10. type FORMAT fs=fat32 quick
    11. type assign
    12. The drive should now be formatted and marked as active and fat32. Do not format the drive as NTFS or you will only be able to boot into the installer in BIOS mode.
    13. Now you will need to copy the contents of the windows 7 install dvd to the USB with a regular copy paste from windows explorer.
    Here comes a very weird hack... I do not know why it works, but I think it is all about flash drive data structure. I did these steps on a win 7 prof. computer.
    (Let’s assume it’s drive E:)
    Make a copy of your e:\efi\microsoft folder to e.g. your desktop.
    Delete the e:\efi folder
    Copy the \efi folder from a windows 8 installation disk (I used Windows 8 (x64) Professional) to the e:\efi folder. Sorry I cannot provide this for you.
    Here comes the weird part. Then delete e:\efi\microsoft you just copied from the win 8 installation disk.
    Copy the \microsoft folder form the desktop to e:\efi\microsoft
    Resume the guide from step 18.:
    http://
    hodgin.ca/2012/10/02/creating-a-uefibios-windows-7-usb-and-installing-to-gpt-partitions/
    18. Insert the USB in the machine and turn it on and boot into the UEFI/BIOS loader and check for boot options. On the ASUS Zenbook it detected two boot options on the USB drive. One was UEFI and one was regular BIOS. I made the
    UEFI option the first choice and restarted the machine.
    My bios setup was:
    Secure Boot = Disable
    OS Mode Selection = CSM and UEFI OS
    Boot Device Priority = I made the UEFI option the first choice and restarted the machine.
    The installation should start normal.
    E.g. See this guide:
    www.sevenforums.com/tutorials/186875-uefi-unified-extensible-firmware-interface-install-windows-7-a.html
    What I did was:
    Select custom installation (Advanced).
    Click Drive options (Advanced).
    Delete all partitions (this might not be needed). When I did not delete all partitions I was asked every time after the install, during start up by the windows boot manager to select ether win 8 or win 7.
    Click new (DO NOT make Changes in the size of the disk), apply, see NOTE!
    Edit the Primary partition as you want it e.g. divide it to more partitions.
    Select the one you will install windows on and do a normal install.
    I do not make changes in the Bios after install. The Boot priority is automatic set to “Windows boot manager”. If I change the boot mode back to OS Mode Selection = UEFI OS, the computer will freeze at the “starting windows” screen again.
    All this worked for me, good luck. There might be more to it, but this is a start.
    By the way, the start up time for a MBT install was 37 s. And for the GPT it was 49 s.
    Remember if we stand on each other’s shoulders we will reach higher
    J.
    NOTE: Here the installation program should create three partitions automatically!
    Partition 1 - System - The EFI System partition that contains the NTLDR, HAL, Boot.txt, and other files that are needed to boot the system, such as drivers.
    Partition 2 - MSR - The Microsoft Reserved (MSR) partition that reserves space on each disk drive for subsequent use by operating system software.
    Partition 3 - Primary - Where Windows is to be installed to.
    If this isn’t the cast you are not installing in UEIF mode. To check for this (thanks again Daniel):
    If you need to find out if you have booted into BIOS mode or UEFI mode when the installer starts you can press SHIFT+F10 when the welcome installer shows up to open a cmd prompt. from here you will likely be at X:\Sources. Type cd .. to
    go back a dir and move into \Windows\Panther\
    Then type notepad setupact.log
    Within this file do a ctrl+f and search for
        Callback_BootEnvironmentDetect: Detected boot environment:
    It should either say BIOS or UEFI.
    To check if your disk is in the GPT format.
    Open the command prompt.
    Type: DISKPART
    Type: List Disk
    See for the star (*) in the GPT column

  • Stuck on "Starting Windows" screen

    Hello,
    For some reason, my laptop graphics display shut down earlier today. So, I tried the shut down my laptop (thinking that it was just overheating from work) and let it cool down. I tried to start it up a bit later and it would not start up. It just stayed on the Starting Windows screen.
    I have attempted to get in through safe mode. This works. To an extent. Safe Mode with networking does NOT work.
    System Restore does NOT work
    Check Disk does NOT work
    System Repair does NOT work
    bootsect does NOT work
    I have resolved myself to the fact that I may need to do a full recovery on it. HOWEVER, I have important files for work and school that I MUST keep. Some of it is backed up, some of it is not. The more recent stuff is what is NOT backed up. That is what I need most. 
    I have a System Recovery DVD that I ordered from HP a few months back. Now, my question is... Will this allow me to do a NON-DESTRUCTIVE Recovery? I desperately need these files. 
    Safe mode will not allow me to do a backup to my External Harddrive. It won't even RECOGNIZE or ATTEMPT to recognize my external.
    Any help is greatly appreciated!!
    System Info:
    HP Pavilion g6-1a50us Notebook PC
    Windows 7 Home Premium 64

    Hi,
    There is no option for a non-destructive recovery using recovery discs, however you could try either of the options below to see if you can retrieve your data.
    1.  Mount the HDD in an external caddy, connect this to another PC and see if this will allow you to read the drive.
    2.  Another possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below.  The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive.  When you've created the CD, follow the instructions and see if you can back up your existing files. 
    http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Trying to load windows onto new hard drive from usb, stuck at "starting windows" screen

    So I am actually down grading from windows 8 pro to windows 7 pro both 64. I was finally able to get the comp to not only recongize, but load from the usb. My problem is that when it does start up, I get stuck at the "Starting windows" screen. I was wondering maybe I need to format a patition first? It is a new warranty hard drive from Lenovo. (Kind of funny how that send only cds for a laptop that has no cd drive) I looked into formatting from a usb, have had some trouble finding a reliable way.....thanks
    Solved!
    Go to Solution.

    Hi davefromsb,
    Windows 8 computers come with a "UEFI" bios and therefore will come with "Secure Boot" as well as "UEFI Only" booting enabled. Disable secure boot if you haven't already, and switch the booting method to "Legacy Only". The problem is most likely that the Windows 7 image that was burned to the USB stick was burned using a MBR partition scheme instead of a GPT one. Hope this helps.
    -Brian Chan
    My Thinkpads: T42 (GPU failure), T60, W530
    W530: Windows 7 Pro | i7-3720qm | FHD screen | 256gb Samsung 840 Pro SSD | 500GB Ultrabay HDD | 16gb Crucial RAM | Nvidia K1000m

  • Windows seven stuck at starting windows screen and never works

    hi, so my pc was running just fine until one day when i tried to turn my pc on it was just stuck on the starting windows screen, i even left it on overnight and all day to see if it would work and it didnt. so i have no idea how to fix it. its windows
    7 home premium, and is hp pavilion g laptop with intel i3 processer. i have searched through forums and nothing has helped to make it work it just never runs its stuck there forever and i cant access anything on that pc

    Hi,
    First, you can  try to repair your Windows 7 systems to login:
    Restart Computer and continue to click F8, you would enter into WIN RE, choose the
    repair computer option--->System Recovery Optionsà Select the
    Startup Repair option. Then Startup Repair will now scan your computer to attempt to find and fix any startup problems.
    After repair computer, I would suggest you to put the computer in Clean Boot and check which non Microsoft program is causing the issue. To help troubleshoot error messages and other issues,
    you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
    Finally, after you fix it up, you can make
    Steps for Normal startup:
    1. Click
    Start, and then click Run.
    2. Type
    msconfig, and then click OK. The System Configuration Utility dialog box is displayed.
    3. Click the
    General tab, click Normal Startup - load all device drivers and services, and then click
    OK.
    4. When you are prompted, click
    Restart to restart the computer.
    You may also install the latest display drivers and device drivers compatible for Windows 7.
    http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

  • Stuck at "Starting Windows" screen

    Starting Mac with Windows for the first time. How long does it usually take? I've been stuck at the "Starting Windows" screen for an hour. I realize its not too long since Im installing a new operating system, but just in case its supposed to take a lot less time I decided I'd post this. Thanks in advance

    Hi,
    Do you mean that you're unable to logon to Windows no matter via normal start or safe mode, and startup repair doesn't work with the disk?
    For this error "gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time", hope this link can help you
    http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94159
    I also suggest you try other advanced boot options such as Using Last Known Good Configuration, see this link
    http://windows.microsoft.com/en-in/windows/using-last-known-good-configuration#1TC=windows-7
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

  • Yosemite Stuck at Black Apple Screen - HELP Please

    Tried to install Yosemite on my Macbook Retina Pro stuck at Black Apple Screen Progress bar is about a third done. Beach Ball is spinning been more than five hours. Tried a reboot, zapping Pram etc. still no go. Should I reinstall old system and if so should I use my Time Machine back up or do a fresh install of Mavericks?
    **** everything was working so nicely before I tried the Yosemite update.

    Hi,
    Do you mean that you're unable to logon to Windows no matter via normal start or safe mode, and startup repair doesn't work with the disk?
    For this error "gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time", hope this link can help you
    http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94159
    I also suggest you try other advanced boot options such as Using Last Known Good Configuration, see this link
    http://windows.microsoft.com/en-in/windows/using-last-known-good-configuration#1TC=windows-7
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

  • 3000 n200 stuck on start up screen help!

    Hello, I am a total technophobe so have not got a clue how to solve the problem I am having with my 3000 n200. On booting up the machine it is simply getting stuck on the start up screen telling me to 'please wait' for hours without progressing to the stage where I am asked for my password. Have run the rescue and recovery package and the CPU multi core test returned a misconfigured result, and my symbios standards test failed, any ideas if this is the cause of the problem, and if so what I need to do to repair the fault? All help great fully received.

    hi Rjh1982,
            Welcome to Lenovo Community!
          Can we try booting in safemode.
                                Turn the computer on but keep on tapping F8 right after you press the power.
                            You will be given a list of options and try Choosing Safe Mode
           If it worked ok try Performing a clean boot to isolate the issue
    Hope this helps,
    Cheers!
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Zen Micro is stuck on start-up screen,HELP ME OUT

    Hi everyone im in a major dilemma and I need some help quick! My girlfriend lent my Zen Mirco from me the other day and has already broken it,cant trust women with technology can u lol Bet i get a few death threats now! Anyway all it does when you switch it on is it freezes on the start up screen,explaining copyright info etc. I am wondering if my Micro is F.U.B.A.R or there is a remedy for this disaster,I would be extremely grateful if any could dig me out of this hole my girlfriend has so kindly put me in! Many Thanx Adam :smileyvery-happy:

    scooterking: Also don't forget to read the FAQ post, particularly the "My Zen is not behaving properly, and/or won't startup, or goes into rescue mode. What should I do?" section.

  • MacBook pro stuck on white loading screen, help please.

    Hi guys, yesterday I was playing on my MacBook pro and all of a sudden the screen went black and it turned off. Once trying to turn my laptop back on it was just stuck on the white loading screen with the appe logo and loading wheel. I've been surfing around the forum and tried some things that others have said worked for them but none seems to work for me, so I decided to create a question so I can get more personal help. I don't have any installation CDs for the MacBook, either which I know makes things more difficult but hopefully ill be able to solve this some other way. Please help if you can!

    jenan123 wrote:
    I have the same problem. We need hellp here.
    I can't help the other person, it's a old post and it sounds like they had a hardware issue anyway, which we can't fix here.
    If you can start a new discussion in the MacBook forum and describe your problem in detail, perhaps we can assist.
    The system works via email responses/notification and rewards points, but only for the original poster.
    jenan123 wrote:
    WHy is this forum if noone seems to care to answer
    We are other Mac users who volunteer our time, we recieve nothing from Apple.
    Sometimes if the poster posts at the wrong time of day (not day time USA/Europe, their post can drop off or be missed.

  • MacBook Pro stuck on start up screen - HELP!

    I was using my 13" unibody MacBook Pro the other day when it froze. After trying everything I resorted to turning it off by holding the power switch.
    Since then it hasn't been able to completely start up, getting stuck when the apple logo appears and the spinning loading wheel first starts. It also does this when trying to boot in safe mode. I ran hardware tests and disk management from the start up DVDs, both said everything was fine, I have also tried to reset pram, which did nothing.
    Lots of valuable things on the hard drive so trying to avoid reinstalling 10.6 at the moment.
    Any thoughts on what it could be?

    Welcome to Apple Discussions!
    Safeguarding your data should be your first priority. One thing you could do is to buy and install a new hard drive, and then reinstall the OS to it. You could then place your existing drive in an external enclosure, and access your data from it that way--or possibly even migrate it to your new drive. OWC sells drives and enclosure kits, and there are instructions for replacing the drive in your owner's manual.
    It's possible that the freeze was caused by a dying hard drive, and if so, the drive will need to be replaced anyway.
    Do you have access to an Apple Store? If so, make an appointment and see if they can diagnose your Mac. They have the ability to boot a Mac from their store feed and run a different and probably more sophisticated and comprehensive hardware test.
    Good luck!

  • In the boot up process my computer is stuck on the "Starting Windows" screen. What do I do?

    My computer is stuck on the "Starting Windows" screen.  I can't get it to boot up.  What do I do?

    try tapping f8 as it powers up and see if you can get into safe mode. When presented with this problem I usually boot the laptop from a technician's disk and run a preboot environment version of Windows, then do a chkdsk; /r on the primary hard drive. 60-70% of the time that fixes it.  You can also run the chkdsk: /r from safe mode if you can get there.

  • I can't open personal accounts on the internet. After entering ID and Password then the enter key, it's as if the screen refreshes itself and wants me to start over. Help Please.

    I can't open personal accounts on the internet. After entering ID and Password then the enter key, it's as if the screen refreshes itself and wants me to start over. Help Please.

    Click here and follow the instructions.
    (72059)

  • HT4623 my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?

    my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?

    Connect and select iPhone in computer iTunes, in Summary page click Check for Update button.

Maybe you are looking for

  • Can't download Itunes to my new computer using windows 8.1

    I have tried to download Itunes and it pulls up the selection of a directory and then does nothing

  • Repetation of batch no avoid

    *Hi friends,*                     *Here i am using ext no range for batch managment.but here i don't want same no should be repeat for any next batch.* *For ex-: 999 batch no is used for 1 one material while movements, that should not be used in any

  • Problem in System Monitoring Setup

    Hi I need to configure System Monitoring Setup in Solution Manager. But I cannot able to open the Page SOLUTION_MANAGER -> Operations -> Solution Monitoring -> System Monitoring/Administration. I am getting the error :Network Access Message: The page

  • Adobe Reader PlugIn issue

    I installed Adobe reader on Mac.  I want to open pdfs on safari in Adobe.  When in Safari the pdf's are not opening in safari.  Can someone help?Adober Reader PlugIn issue

  • If user disable cookie how to set and use session with URL Rewritting

    if user disable cookie how to set and use session with URL Rewritting by append session ID in url