Stuck at "verifying iphone software" for hours

i've searched for this problem before with no answers. updating to 3.0 was a mistake, it got stuck at verifying iphone software and nothing worked. reinstalled itunes and did everything. some old messages suggested i try to install itunes on another computer and try, and it worked. now i have a iphone with everything deleted off it. i used a public computer to do this.
how do i begin using my iphone back on my laptop, sync it, etc? i know i have my old pictures, etc on my old computer, can i put it back? and what the heck kind of problem is this where apple doesn't have a solution for?

Hi! This link has helped a lot of our customers:
http://support.apple.com/kb/TS1275
If that doesn't fix it it is typically caused by 3G PC card software (Aircard, etc), Internet Service Provider communication software, or internet speed software that modify the default TCP/IP packet size. We would need to edit your registry to get this resolved. If this applies to you call us at 800-MY-IPHONE and one of us will be able to help!

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Iphone 3G updates stuck on "verifying iPhone software"

hello- i have talked to the iphone telephone support and have not gotten this solved. i was using an ATT aircard to connect to the internet to download the new 2.2 update. the update has been stuck on "verifying iPhone software" for over 6 hrs. the apple tech support said the aircard connection cannot be used and to go to a highspeed wireless site and try it. i have done that and it is still on that same "verifying iPhone software" step for an hr and a half. the tech support said it would take some time, but should it take this long?
does anyone know if that is true that the ATT aircard cannot be used for updating?
also, does anyone know how long it should take on the "verifying iPhone software" step?
help me please.

About 15 minutes, tops. If you are using an aircard choose to download the update separately, then install it after it is on your computer.

3gs Stuck on "preparing iPhone software for restore..."

Attempted to update to 4.1 from 3.1 and iphone is now stuck on "preparing iPhone software for restore..." Can't use phone, or restore it...
the first time I tried to update, it went through the update process but crashed at the very end...I wish I wrote down what error number it gave me then.
since then every time i reset it into dfu mode and connect the phone to itunes, itunes says the phones name is iPhone and n/a for my capacity, software version, and serial number.
I've tried two computers, rebooted both of them, reinstalled itunes, apple want's me to pay 30 bucks to talk to them for support...
QQ I don't know what to do...

My iPhone has been buggy since upgrading to firmware 2.0 and when the new version of iTunes (7.7) came out last night I thought it would be a good idea to do a full restore. I have restored my iPhone in the past and everything worked flawlessly, even if it might not have been speedy.
Here is what happened to me:
I chose to restore my iPhone and it did the same thing you mentioned as it sat there with the status bar running saying it was "preparing iPhone software for restore". It NEVER stopped after quite a while.
so...
I reset the iPhone and disconnected it and restarted iTunes. I reconnected my iPhone and it recognized it as being in the safety mode (forgot term) and then gave me the option to restore from backup. I selected restore from backup and it then made it past the preparing software but got hung up on actually backing up the iPhone. We are talking hours. I then did a reset on the iPhone and repeated this process and said F it and went to bed.
When I woke up the phone was restored and working and had all of my apps on it but no music, photos, etc. I was ok with that as I needed to leave for work. it had even restored an alarm I had set as it was going off when I entered the room.
My issue is that I don't feel that the phone got a full and clean restore as it had to be removed from the process MULTIPLE times due to the process hanging for hours. Anyone who has restored knows it is not normally this messy or timely of a process.
Anyone who can advise us on what to do would be very, very helpful. I am considering completely reinstalling iTunes on my mac and starting over but don't want to have to do ALL of that (as it would include reimporting all music, photos, redownloading and reinstalling all apps, etc).
I love my Apple products and they are usually good to me but the firmware 2.0 and now this iTunes 7.7 have been some of the buggiest software I have ever used from Apple.
Please help and thank you in advance.

Itunes and iphone stuck on "verifying iPhone software"

I just attempted to update to 2.2.1 and everything was going well until it tried to verify the software. It sat there doing that for over an hour. I have deleted and reinstalled itunes and tried to restore the phone. It is still stock on trying to verify. HELP!!! What do I do now??

Right Click this link and select SAVE AS...
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone/061-5828.2 0090127.aQLi8/iPhone1,22.2.1_5H11Restore.ipsw
Remember where you saved it. Do not open it.
Hold the SHIFT key while clicking the "Update" or "Restore" button in the iPhone tab in iTunes
On Mac:
Hold the option key while clicking the "Update" or "Restore" button in the iPhone tab in iTunes
Subsequently, a dialog box will come up which will allow you to select the firmware file to use for your update. At this point, simply browse to and select the firmware file that you downloaded.

Stuck on Verifying iphone software

How long should this take? It seems to have been about 30 minutes or more. Is this normal?

Mine wouldnt verify either. Try following my first post today: See my post today 20/06/2009 21:27
tonymercury1 re UPGRADE ERRORS UPDATING TO OS 3.0 about creating another user account and installing the new OS fresh from that account then restoring the apps etc from a previous backup in your usual main account. Hope it works for you..........Good Luck

Recovery mode - won't recover... stuck saying Verifying iPhone Software

After trying to update, tons of problems. Has anyone had this problem above?

Yes, there are many threads posting on a Restore Stuck problem.
Have a look at them for more info.

Verifying Iphone Software

I tried to do the new update, my PC crashed. So I am now trying to do a restore from iTunes, and it has been stuck on "Verifying iPhone Software" for over an hour. I have an iPhone 3G 8GB about half full. Plenty of room on my hard drive.
Anyone know how long this should take??
Very frustrated, been without a phone for hours now...
Message was edited by: GoBucks1288

Solution:
On a different computer device:
1) Download and install ITunes
2) Connect your iPhone
3) Complete a Restore of the iPhone by selecting Restore on the iPhone menu
4) Check the status of the iPhone - once the Restore is complete, the iPhone should be operational without your dat
5) Disconnect the iPhone
6) Go to the computer device where you originally had the issue
7) Bring up iTunes
8) Conduct a restore from Backup on the iPhone device menu (click on menu) - this will bring back your data
Please note that you do not need to have your iPhone reset at the Apple Store if this works and that setting up a separate user id on the same computer does not work if the iTunes application is available for all users on the device.

Iphone locking up after software update. "verifying iphone software"

This is the second time this problem has happened. I plugged a nearly fully charged iPhone into my computer. It asks if I want to download the newest software. I stupidly say yes, and it backs my iphone up, installs software but gets frozen on the screen that says "verifying iphone software" for hours (it's been 6 hours now and counting). Why does it do this every time? If I disconnect the iPhone, reboot and plug it back in, it tells me I must restore it to factory settings. Fine. Restore done, and again, stuck on "verifying iphone software". I cannot keep waiting for 3 days for an appointment at the Apple store everytime my iphone needs updating. Any suggestions for preventing this from happening again are welcome.

jrussell wrote:
My iphone won't charge all of sudden. All I did was the new update on the 3g phone. But it will charge using the standard cable it shipped with plus my OLD iphone plug in piece. It's just the little square plug in that isn't working. The phone is only three weeks old. I tried soft reset and that didn't work. Ideas?
What about the NEW iphone Plug in piece, or the USB port of the computer?
There have been a few other reports of failure to charge, and most have
resolved themselves (mysteriously) after leaving it plugged in to computers
for a really long time, or after a hard reset.
I haven't seen any one post that a restore fixed this, so I wouldn't rush into that.

My iphone has been in verifying iphone restore for over 3 hrs please help

my iphone 4s was getting the 3194 error message and then the 2005 error message i used tinyumbrella to get it to finally go into restore mode but its been 3 hrs for 3 hrs its been stuck on verifying iphone restore for 3 hrs? what should i do, leave it overnight or disconnect it and try to start over please only reply if this has happened to you and you have successfully restored your iphone thank you

thank you for that ...my phone was already in DFU mode and thats why i was trying to restore it, it wouldnt restore it just kept saying verifying iphone restore and finally after 3 hrs of researching posting posts and reading posts i called apple and bought extended warranty for apple care for 70.00 and he helped me fix my phone over the phone safely and i didnt have to worry about wrecking my phone or making it worse, it was the best 70 i ever spent because i have been trying since last night to fix it i spent hours all day today and no one could help me

Firmware 3.1 update sitting at "Updating iPhone Software" for about an hour

I am running on 10.6 OS X, iTunes 9, my phone backed up successfully, but it's sitting at the Updating iPhone Software for nearly an hour now. It is at around 75% on that step and looks like its only 10% on the phone itself.

Here is a list of actions logged in the consols
9/9/09 4:51:41 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
9/9/09 5:08:39 PM AppleMobileBackup[1413] BackupAgent starting up...
9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] 2009-09-09 17:08:39.116 AppleMobileBackup[1413:903] BackupAgent starting up...
9/9/09 5:21:36 PM [0x0-0x81081].com.apple.iTunes[1138] Child with pid 1413 exited normally
9/9/09 5:26:31 PM [0x0-0x81081].com.apple.iTunes[1138] iTunes: Read failed
Anyone care to offer up some info on this? I'm a little worried about that last one on the list....

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."

I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."
I'm still attempting to restore it, but the process goes as follows
- Extracting software.
- Waiting for iphone.
- Preparing iphone software for restore.
- Verifying iphone software.
- Restoring iPhone software.
It is at this point where it begins to load approxiamtely 10% and then freezes. I have had the handset connected 7 hours with no progress and this is my third attempt since Friday. Please help.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743

Stuck on 'verifying iPhone restore with Apple' downloading ios 5

Does anyone else have this same problem? Stuck on 'Verifying iPhone restore with Apple' Its been doing this for well over an hour now with the black and white bar moving underneath.. also it shows the picture on my iPhone that i need to plug it into iTunes.. with every now and then a refresh with the Apple logo... please help!

I've got an original iPhone running 3.1.3 and my symptom has been that when the phone is plugged in, I see the phone in the menu, and I get the message "Verifying iPhone..." for 15 seconds or so, then the phone displays "Sync in Progress" but iTunes drops the phone from the menu and shows no sync activity. The phone continues to say "Sync in Progress" but there is no sync happening. [I've ordered a 4S but I don't want to be unable to sync this old device!!]
PS I kept trying a number of times - the phone is visible, then it disappears - I'm not sure this was the key, but when I switched my phone from being plugged into a usb hub, and plugged it in directly, it finally stayed connected, backedup, and seems to have synced correctly.

Preparing iphone software for restore

itunes has been showing "preparing iphone software for restore" for almost 2 hours. the blue and white bar is running and iphone has the apple and little white circle is going around and around.
should i just wait or do I need to unplug phone and start over. something tells me not to unplug...
anyone have any advice?

My iPhone has been buggy since upgrading to firmware 2.0 and when the new version of iTunes (7.7) came out last night I thought it would be a good idea to do a full restore. I have restored my iPhone in the past and everything worked flawlessly, even if it might not have been speedy.
Here is what happened to me:
I chose to restore my iPhone and it did the same thing you mentioned as it sat there with the status bar running saying it was "preparing iPhone software for restore". It NEVER stopped after quite a while.
so...
I reset the iPhone and disconnected it and restarted iTunes. I reconnected my iPhone and it recognized it as being in the safety mode (forgot term) and then gave me the option to restore from backup. I selected restore from backup and it then made it past the preparing software but got hung up on actually backing up the iPhone. We are talking hours. I then did a reset on the iPhone and repeated this process and said F it and went to bed.
When I woke up the phone was restored and working and had all of my apps on it but no music, photos, etc. I was ok with that as I needed to leave for work. it had even restored an alarm I had set as it was going off when I entered the room.
My issue is that I don't feel that the phone got a full and clean restore as it had to be removed from the process MULTIPLE times due to the process hanging for hours. Anyone who has restored knows it is not normally this messy or timely of a process.
Anyone who can advise us on what to do would be very, very helpful. I am considering completely reinstalling iTunes on my mac and starting over but don't want to have to do ALL of that (as it would include reimporting all music, photos, redownloading and reinstalling all apps, etc).
I love my Apple products and they are usually good to me but the firmware 2.0 and now this iTunes 7.7 have been some of the buggiest software I have ever used from Apple.
Please help and thank you in advance.

Iphone restore stuck on ''Verifying Iphone Restore "

Iphone is in recovery mode and the screen is unresponsive unless i plug it in and start the update and restore on itunes then the apple symbol shows up . But half way through the restore is gets stuck on "Verifying Iphone restore" . I have tried it on 3 different Windows xp computers no luck still gets stuck at the same point . I also have left it over night on the step and still no luck .. I dont know what else to do . . any ideas please help Thanks
Message was edited by: helpmee012

Thanks for the link to that troubleshooting article elsewhere on the Apple site. That worked for me, but not until the very last step (before calling Apple). I did a complete uninstall of iTunes and tried to uninstall the AppleMobileDevice extension as well. Only then did the restore work.

Stuck at "verifying iphone software" for hours

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